Best Western Downtown Convention Center

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User Reviews for Best Western Downtown Convention Center, Nashville

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Jun 1, 2009 by Kathy from Carlin,NV
Overall Rating: 5

• Good continental breakfast. Staff finally did respond to complaints about noisy room. Next door.
• Party in room next door till very late. Took a while to get staff to respond.

“Parking is problematic. Rooms have outside access.”

Apr 5, 2009 by Jamie from Jackson,MO
Overall Rating: 8

• Location! Great free breakfast!
• Poor customer service, no room ready at checkin. Only 1 elevator.

“Overall pleased with our 1 night stay. We were told there were no rooms available even 30 minutes after checkin time, then we were given an occupied room & had to take all our luggage back down the stairs (only one elevator & the wait was horrible) to get it straightened out. There was a great free breakfast.”

Apr 1, 2009 by Billy from Marlborough,CT
Overall Rating: 2

• Location was convenient and valet parking was nice.

“Room was ok, nothing extravagant. Clean but not immaculate.”

Sep 29, 2008 by jERRY
Overall Rating: 5

• Air conditioning worked well and clean room.
• Price. Outdated decor.

“It was clean, staff okay, breakfast okay.”

Sep 18, 2008 by Rena
Overall Rating: 3

• Staff was friendly.
• Small rooms, limited parking, doors opened to outside, did not feel safe here.

“Older hotel with small dark rooms that opened to the outside. Aside from street noise, safety was a concern.”

May 18, 2008 by Jennifer from Belton, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Bed was extremely comfortable.
• Could hear people out on walkway.

“The room was very clean and neat. The bed was extremely comfortable. The valet service was awesome and the valets were extremely nice.”

May 9, 2008 by Nathaniel from London, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Excellent location. very accessible for Downtown venues.
• One elevator!

“Staff was kind and friendly. Service was excellent. Decorations a bit outdated, and having only one elevator inconvenient at times. Overall a good experience and nice place.”

Mar 22, 2008 by Jim from South Portland, ME
Overall Rating: 4
Cleanliness:[2] • Staff:[3] • Location:[7]

• Location was pretty good.
• Housekeeping was horrible.

“Hotel was in a central location to Downtown Nashville. Free Valet parking was a plus, but the lack of housekeeping was bothersome. Our room was cleaned once during our 4 day stay.”

Feb 29, 2008 by Tammy
Overall Rating: 9

• Good location, friendly staff, good continental breakfast and free parking.

“This hotel is in a great location if you want to see downtown Nashville. Just a few blocks from Music Row. Their breakfast was good, they had waffles, donuts, toast, cereal, juice, fruit, yogurt, biscuits and gravy etc. a lot more than I expected, the place was undergoing renovations but did not bother us. The staff is very friendly especially the valet attendants. The rooms were clean and beds were comfortable.
Great pillows! Our room did not have a remote for the T.V. so I called the front desk and someone came right up to bring us one. Good experience.”

Feb 28, 2008 by Nancy from Hartsburg, MO
Overall Rating: 5
Cleanliness:[10] • Staff:[8] • Location:[10]

• Bedding/pillows were nice.
• It had outdoor access & was just an old motel.

“I can't recommend this hotel because it was just an old motel that had nice furnishings & valet service. You get to your room via an interior elevator & then have to go outside to get to your room door. The room was very tiny & old & apparently next to a city truck route. I was disappointed expected a nice city hotel room.”

Feb 21, 2008 by Christy from Evansville, IN
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[5]

• The bed.
• Room was not ready and we got stuck next to the elevator.

“I would recommend travelers to stay here only if other hotels close to Broadway are booked up. It ended up costing us more than 140.00 to stay here. About the same price as a closer hotel with amenities.”

Feb 16, 2008 by Don from East Bernard, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good continental breakfast. Centrally located.
• Elevator.

“Try to improve on your elevator. A lot of time lost.”

Feb 12, 2008 by Stephanie from Owensboro, KY
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Close to Downtown, and clean
• The walls were not very thick, we could here people coming and going.

“The hotel was clean and the staff was helpful and friendly. Biggest complaint was hearing people when they were coming and going (our room was next to the door to the elevator and coke machines) also the toilet leaked when flushed it. However I would definitely stay there again without thinking twice. It is just to conveniently to everything that my boyfriend and I enjoy about Downtown Nashville. Huge Predators fans!”

Feb 7, 2008 by Shaun from Paducah, KY
Overall Rating: 4
Cleanliness:[6] • Staff:[8] • Location:[7]

• Location.
• Old and small rooms.

“Clean, but very small and dated rooms.”

Feb 3, 2008 by Michael from Durham, NC
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[9]

• The breakfast was the best ever.
• It is not a hotel but a moter lodge.

“We did not know that we had to walk out side to get to our room. Police dog barking outside our room from 2am till 4:30 am. Got no sleep.”

Oct 28, 2007 by Richard from Dacula, GA
Overall Rating: 4
Cleanliness:[5] • Staff:[3] • Location:[5]

• Free internet.
• Outdoor entrance to door. Hear street traffic.

“I did not like it.”

Oct 22, 2007 by Ron from Gallatin, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• It was very close to all downtown locations.
• You can hear all the busses in the morning, but it was alright.

“This place was just fine for what we needed. Location was good and all was clean and simple! Great for a one knighted in downtown Nashville!”

Oct 19, 2007 by John from Atlanta, GA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Skuzzy not in safe area.

“Didn't stay it was so bad.”

Aug 31, 2007 by Zul from Atlanta, GA
Overall Rating: 3
Cleanliness:[4] • Staff:[5] • Location:[6]

• Nothing.
• Everything. I am surprised this made your list.

“Poor quality rundown facility. The only saving grace is that it is within walking distance of Broadway - the main drag in town.”

Aug 22, 2007 by Mary from Union City, TN
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[2]

• Leaving.
• Everything.

“Falling apart - hard to find - poor location - no parking (must valet park all cars) - all outdoor entrances - HVAC barely worked  noisy.”

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Amenities at Best Western Downtown Convention Center, Nashville

AM/FM Alarm Clock Bar/Lounge Coffee Maker in Room Elevators Fishing Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Modem Lines in Room No Smoking Rooms/Facilities Parking Restaurant Safe Deposit Box Shops/Commercial Services Television with Cable

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