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Renaissance Nashville 4-star

611 Commerce Street, Nashville, TN

"The best of Nashville" The elegant Renaissance Nashville Hotel is setting new standards for convention hotels.[more]

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User Reviews for Renaissance Nashville, Nashville

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[9.0]
Based on 604 user ratings

Apr 20, 2008 by Courtney from Midland, TX
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Great location, comfortable beds.
  • Thin walls you could hear inside the other rooms.

“The hotel is a very nice downtown hotel. The rooms were nice and the beds were very comfortable. The bathroom was fine also. Our only complaint was the noise from the other rooms. The walls are apparently very thin. I could hear the woman next door cough all night long the first night as though she were in our room. The 2nd night we could hers the TV in the room on the other side of us until 2 in the morning and I don't think they had it on all that loud. In the morning we could hear the wake-up call in their room as though it was ringing in our room. The doors slam and shake your room. I am really not a light sleeper--they should really try to do something about the noise.”

Apr 18, 2008 by Ryan from New Orleans, LA
Overall Rating: 2 Overall user rating
Cleanliness:[2] • Staff:[3] • Location:[8]

  • Lobby and public spaces were nice!
  • Hotel didn't compare to other 5 star hotels in other cities I have stayed.

“The hotel was in a great location downtown. I found the public areas very attractive and well decorated. The room was on the small side and felt a bit dirty including very stained carpets, although the beds and linens were very nice. Overall I did not find this hotel of 5 star quality as that in other cities I have stayed.”

Apr 17, 2008 by Greg from East Point, GA
Overall Rating: 5 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Location.
  • Sound abatement is the worst between rooms. Bathroom sound travels as well as bedrooms.

“Starbucks theme overpowers the entire lobby. Although the location was perfect. The hotel itself, from the hidden and misplaced pool/gym to the worst acoustics of any hotel I've ever stated in. I could hear every whisper or bodily function from the rooms on both sides of me - as though the walls were made of paper. The neon lobby was silly and immature. The Sheraton a few blocks away was classy, stylized and a true four star impression. The Marriott on Commerce was Holiday Inn, by the highway quality.”

Apr 16, 2008 by Mark from West Bend, WI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The bedding was attractive and fresh, bathroom very clean, maid helpful.
  • Room was a little small for two queen beds.

“This hotel is one of our favorites. Always clean and friendly. Close to downtown and garage valet parking. Have stayed 5 to 6 times and never any surprises.”

Apr 16, 2008 by Michael from Jackson, TN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

“Very nice hotel; had a room on the top floor with a wonderful view.”

Apr 10, 2008 by Mary from Flourtown, PA
Overall Rating: 6 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[9]

  • Great beds.
  • Nothing included; not even caffeinated coffee!

“This is a beautiful hotel in a very convenient location. The beds were incredibly comfortable. There was a daily charge for parking ($27), a charge for water in the room; no refrigerator in the room, only decaf coffee provided in the room (there's a Starbucks downstairs).”

Mar 26, 2008 by Shelley from Atlanta, GA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[10]

  • Location was superb.
  • We booked 2 rooms as 2 couples and were not able to get king beds in each room. Valet also had wrong parking cost info!

“Very convenient location with clean rooms and friendly service and staff!”

Mar 25, 2008 by Ann from Tulsa, OK
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Friendliness of staff and location.
  • Fee for wireless internet. Also, asked for family friendly restaurant and were told "Nashville is not family friendly.

“Over all a great experience for our family and friends. The staff was very friendly and the Bellman/Valet, Allen was most excellent.”

Mar 22, 2008 by Jamie from Florence, AL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • The beds and pillows were very nice and the room was clean and the staff friendly.
  • It had snowed and they did not clean the front entry.

“Nice hotel close to the Ryman here we attended a concert. rooms were clean and the bedding was top class and extremely comfortable.”

Mar 12, 2008 by Floyd from New Market, AL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Very comfortable room, bed was great and very comfortable to sleep on.
  • The rooms did not have refrigerator or microwave available.

“Hotel was wonderful. Service was great and room was excellent. The only thing that we didn't like was the unavailability of appliances in room, no wireless internet in room and the parking garage was not free to guests.”

Mar 3, 2008 by John from Shelter Island Hts., NY
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[3] • Location:[9]

  • Chic and fun.
  • Rude staff, unhelpful.

“Several of the staff were rude, and frosty, although in the bar/restaurant the opposite was true. When I inquired about late check-out the woman at the front desk was discourteous and unhelpful.”

Mar 2, 2008 by Susan from Dorchester, MA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • Contemporary, great use of colors.
  • Menu selection in third floor deli was limited.

“Pleasant, clean, comfortable room. Nice amenities. Third floor deli/bar has limited menu and is very loud. Must walk through it to get to self-park garage.”

Feb 27, 2008 by Jamie from Pelham, TN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great location, Indoor Pool with Jacuzzi, Comfortable Beds.
  • Little more than I wanted to pay.

“My family and I had a wonderful time at this hotel. We were walking distance away from great food and our favorited Hockey team the Nashville Predators. We enjoyed the indoor pool considering we haven't got to swim since August and we were only a short driving distance away from an ice skating rink. My wife and I had my 7 year old daughter and my 5 year old son with us. The kids absolutely loved riding the glass elevator to the upper floors. It cost a little more than I wanted to spend on a hotel but we did have an awesome time.”

Feb 20, 2008 by Mark from Jeffersonville, IN
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[3] • Location:[10]

  • Very nice and clean. Almost luxurious.
  • Attitude of staff.

“What a wonderful hotel. Would definitely recommend the physical facilities. The staff was not friendly.”

Feb 13, 2008 by Rhonda from Cincinnati, OH
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • View, location, sky bar above street, country music theme.
  • I planned to sleep until 10am but doors kept slamming at 7:30.I wanted 2 doubles, not the king I was given.

“Beautiful, beautiful, beautiful! Needs to be more upfront on how to get two double beds. Needs to put in pneumatic door silencers.”

Feb 11, 2008 by Monika from Louisville, KY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The view and convenience of the location was phenomenal.
  • The rooms were attractive but in the same sense dull.

“The overall experience was wonderful. The location was great and I would most definitely stay again.”

Feb 6, 2008 by Alex from Scottsboro, AL
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[6] • Location:[10]

  • The staff was kind.
  • The food was not the best.

“The stay was sub par. It was not worth the cost I feel I the price was for the location not so much for the hotel.”

Jan 22, 2008 by Carole from Accord, NY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Kind and helpful staff, beautiful rooms, fun lobby decor, lot happening in lobby.
  • No dislikes.

“For a quick trip to Nashville, staying in center city is best. The Renaissance Hotel, though large, is friendly and homey. Rooms are pretty, linens scrumptious. Slept like a baby. The lobby was full of life. Interior design is interesting and fun and freshly maintained.”

Jan 21, 2008 by Mark from Cameron Park, CA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[10]

  • Starbucks downstairs. Very nice.
  • Rooms were a little dated.

“Great location, comfortable room and hotel staff was friendly.”

Jan 10, 2008 by Kyle from Atlanta, GA
Overall Rating: 7 Overall user rating
Cleanliness:[3] • Staff:[7] • Location:[9]

  • Location.
  • Food and bathroom cleanliness.

“We enjoyed it for most of the part.”

Amenities at Renaissance Nashville, Nashville

  • 24 Hour Room Service
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Babysitting/Child Services
  • Business Center
  • City Center
  • Coffee Maker in Room
  • Concierge Desk
  • Cribs Available
  • Currency Exchange
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Horseback Riding
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • News Stand
  • Parking
  • Phone with data port
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Sauna
  • Secretarial Service
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Turndown Service
  • Valet Parking
  • Vending Machines
  • Video Checkout
  • Wake-up Service
Hotel Representatives:

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