Holiday Inn Express Nashville Downtown

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User Reviews for Holiday Inn Express Nashville Downtown, Nashville

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Apr 28, 2009 by Amy from Bloomington,MN
Overall Rating: 10

• Loved the bed linen! Free internet, great breakfast.
• Paying for parking.

“Excellent location in downtown Nashville. Loved the bed linen, great view and nice flat screen TV. Free breakfast and free internet in lobby was great.”

Jan 1, 2009 by Jim from Elizabethown,KY
Overall Rating: 8

• Big open spaces in the breakfast and loby area.
• Pay to park in a over crowded parking lot.

“Good location for music night life. Fun trip.”

Nov 12, 2008 by Daisy from Chattanooga,TN
Overall Rating: 9

• Great location downtown. Updated rooms.
• Parking garage expensive, small, and not enough spaces.

“The first room they gave us reeked of smoke. I called the front desk and asked for another room (also told them it was ironic that there was a no smoking sign in front of the TV). The second room thankfully did not smell like a bar. Location of the hotel was nice as was the free breakfast bar. The only real gripe I have about this hotel was the parking garage. They charge $14/day to park there, and it's very cramped and difficult to maneuver your car in there. Good luck if you drive an SUV or truck.”

Aug 22, 2008 by Adam from Decaturville, TN
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[7]

• Nice and quiet.
• Over priced for rating.

“Great staff and overall good room.”

Jul 31, 2008 by Michael from Mount Carmel, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[9]

• Very clean and comfortable, flat screen TV was a nice touch!
• Lady at the front desk at check in time was pretty unfriendly and overall acted like she hated her life, very unprofessional.

“Outside of lady at front desk, I will stay here every time I am in Nashville Downtown!”

Jul 3, 2008 by Grant from Bloomington, IN
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[6]

• Breakfast bar was fantastic.
• The front desk staff was unable to provide advice/help on multiple occasions.

“The location is just on the outskirts of what is happening in downtown Nashville. For the price we could not have done better, but the front desk staff could not provide activity advice, restaurant/bar advice, nor were they any help on any occasion we asked questions. The breakfast was great, no reason to leave the hotel and go anywhere else.”

Jun 18, 2008 by Betsy
Overall Rating: 10

• I liked that it was close to downtown.
• I cant think of anything.

“I really enjoyed my stay at Holiday Inn. It was my birthday so a few of my friends and
I stayed there so we could enjoy Nashville because we live about 1 hour south. The hotel was very nice and it was great to have a shuttle bus to take you downtown. I have stayed there 2 other times and I have always enjoyed it.”

May 31, 2008 by Bonnie from Leitchfeld, KY
Overall Rating: 8
Cleanliness:[8] • Staff:[4] • Location:[7]

• Location was great for downtown. Rooms were nice.
• Parking garage - unsafe, cost $14 daily.

“In walking distance to Downtown locations. They need to update elevators, ice/vending machines, pool area. No Jacuzzi's. Parking garage cost $14 extra per day with no security guards. Lone travelers feel unsafe.”

May 12, 2008 by Kim from Williamsburg, KY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• It was clean and the staff were friendly and helpful.
• The parking garage and paying for parking while a guest.

“The hotel was clean and staff very helpful and nice.”

May 2, 2008 by Nicole from Danville, VA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was convenient.
• Parking cost.

“This hotel was okay but I expected better for the price. The staff was great and the rooms clean.”

Apr 17, 2008 by Susan from Oxford, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice room, comfortable bed and linens, extremely clean and up to date.
• Parking lot.

“This was a great hotel with a warm and helpful staff. I did not have a chance to eat breakfast, although, the free continental breakfast looked great. The rooms are very nice.”

Mar 26, 2008 by Brian from Northport, AL
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[9]

• Location.
• Staff.

“Good location/breakfast. Nothing for kids to do. Aloof staff.”

Mar 20, 2008 by Craig from Bloomington, IN
Overall Rating: 6
Cleanliness:[6] • Staff:[3] • Location:[7]

• Excellent breakfast buffet.
• There was a fair bit or remodeling being done. In my opinion, it is already overpriced. More remodeling will just make it even more overpriced.

“This was a somewhat dilapidated hotel in an excellent location to the Nashiville music scene. If one does not have the funds to stay at the more glitzy hotels of Downtown Nashville, the holiday inn Downtown is an option. Park elsewhere beforehand though.”

Mar 7, 2008 by Sam from Fort Wayne, IN
Overall Rating: 4
Cleanliness:[5] • Staff:[1] • Location:[9]

• The location was perfect for us and it was fairly clean.
• The hotel staff was rude and not helpful on more than one occasion.

“We really liked the location of the hotel. However, next time we visit we will stay at another hotel close by. The staff was very rude and the lotion and shampoo bottles were only half full. This told us that they did not care enough to even make it look like they weren't used. The breakfast was delicious but again the service was enough to make us not want to return.”

Mar 6, 2008 by Jamie from Olathe, KS
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[9]

• Comfy beds and fresh linens. Short walk to downtown. Hot breakfast was nice.
• No clocks or trashcans in the room. $14/day parking. Employees were not very friendly. Slow elevators. Smelly hallways.

“There were things I really liked about this hotel (location/beds/hot breakfast), but it fell short of my expectations in a few ways. Customer service left something to be desired. When we arrived, we were put in a double bed room and we had previously called to ask for a King. It also just felt like no one that built/managed/owned that hotel ever sat down in a room and thought about what the typical traveler would want. In a town that revolves around tours and show times, there definitely needs to be a clock in the room. A tiny trashcan in the bathroom just didn't cut it. And my biggest pet peeve don't have signs up promoting a service if you aren't going to follow through. In the breakfast area, there was a sign that advertised "Breakfast to go and Trays Available". When I asked for the "to-go" container, I just got a blank stare. When I asked for a tray, the lady told me that they didn't have any.”

Feb 29, 2008 by Billy from Antioch, TN
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[3]

• Cant think of anything that I liked.
• The parking was terrible, the room was terrible.

“The parking was terrible, the room was falling apart.”

Feb 20, 2008 by Connie from Raeford, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The huge monster comfortable bed, plenty of pillows!
• Needed more coffee pods.

“It was comfortable, clean, & in a good location to Downtown. I really enjoyed my bed, it was the biggest bed I've ever seen & it had 6! fluffy and clean pillows and a comfortable amount of bedding to stay nice and warm. I had a wonderful nights sleep.”

Feb 14, 2008 by Lesley from Crescent Springs, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[10]

• Great, great location!
• Elevators didn't work the entire weekend.

“The location was perfect. Close enough Downtown to walk and save taxi fare. The beds and pillows were very comfortable and the room was clean.”

Feb 13, 2008 by Matt from Mobile, AL
Overall Rating: 3
Cleanliness:[2] • Staff:[7] • Location:[8]

• Front desk clerk.
• Overall look and feel of the hotel.

“This hotel was not a clean hotel.”

Feb 12, 2008 by David from Fort Payne, AL
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[9]

• Great location.
• Had a bad experience. All belongings were removed from room by hotel staff on second day. Food was trashed, and some items were not recovered.

“Hotel was about what was expected. Location was within walking distance of clubs. Good breakfast. Mix up with reservation, however, ruined trip. Belongings were removed from room by hotel staff while we were out. Food was thrown out and some items were not recovered. Eventually straightened out, but still pissed.”

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