Loews Vanderbilt Plaza Hotel

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User Reviews for Loews Vanderbilt Plaza Hotel, Nashville

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Apr 28, 2008 by Shannon from Knoxville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• The room/decor had the feeling of a home rather than a hotel.
• I was charged over $20 to park for a less than 24 hours stay.

“Loews's Vanderbilt Plaza Hotel is a gorgeous hotel in a great location across from Vanderbilt University. It has a vintage yet full modern feel and the rooms are very inviting with soothing colors and wonderful bedding/linens. Another great feature is the later-than-normal checkout of noon. This would be the ideal hotel for business or leisure travel.”

Apr 28, 2008 by Paul from Graysville, AL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Location, ambiance, room, mattress, just the overall experience was well worth.
• Parking was a little cumbersome and difficult to access.

“Was wonderful. Business travelers will love it for the location and offerings; leisure travelers will love the attention and service. Amenities are overpriced, but stick to the basics and it's wonderful.”

Apr 28, 2008 by Jeff from Mandeville, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The staff, very friendly.
• The charge for the Internet.

“Excellent hotel, rooms are nice, beds comfortable, staff is excellent.”

Apr 28, 2008 by David from Canton, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Location, comfort and cleanliness.
• No health club on site.

“Great location next to Vanderbilt. Very comfortable beds. Exceptionally clean.”

Apr 24, 2008 by Lori from New York, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• Room was more stylish and comfortable than typical hotel.
• They charged additional fees for every service became a little ridiculous.

“The hotel was located in one of my favorite Nashville areas. They charged $19 a day for parking, which is unheard of and unnecessary for the Nashville area, where I grew up. Staff was friendly overall, and the room was stylish and comfortable. The bed linens and comforter were especially nice for a hotel setting. Other extras like bathrobes, etc. Made it feel more like home. The internet access was not free and not wireless- they need to upgrade this service to be competitive with other hotels. Also, they leave conveniences in the room like bottled water and snacks but charge exorbitant prices for them, a bit of an insult. We ordered room service for dinner one night, which was quick and worth the 21% gratuity and $3 additional service charge. It was my birthday, and they did send a free dessert. Their on demand movie service also needs to be updated. Though it appears from the remote control in the room movies are able to be paused, stopped, etc., you must watch them in one sitting. The instructions for this weren't clear, and we ended up with several charges for the same movie on our bill; thankfully the friendly staff removed these charges.”

Apr 23, 2008 by Jeanne from Huntsville, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Top notch staff, rooms, location.
• That we couldn't stay longer!

“They grow grass in the lobby for goodness sake! Very friendly. Very classy. Very convenient to Vanderbilt. Lots of restaurants within easy walking distance. They have umbrellas in your closet in case it rains. Great concierge.”

Apr 23, 2008 by Dewayne from Bismarck, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very friendly staff, comfortable beds, close to downtown, but far enough to be quiet.
• There was only one electrical outlet in bathroom.

“Overall, we had a very nice time here. The valet, front desk, and concierge staff was very friendly and helpful. The room was clean and cozy and the bed was very comfortable. We dined at Ruth's Chris Steakhouse happens to be connected to the hotel.”

Apr 22, 2008 by Chris from Hillsboro, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[7]

• The room was good size and very clean.
• The only complaint was the price for parking in garage.

“Our experience at this hotel was great, the staff and the facilities were worthy of their rating. The bar area is a great place to relax without a loud rowdy crowd.”

Apr 5, 2008 by Allen from Jonesboro, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Upscale accommodation.
• Lacked a swimming pool.

“Quiet, convenient, upscale accommodation recommended.”

Mar 17, 2008 by Lisa from Springhill, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to downtown.
• Needs a pool.

“It's in a great location had a good view of downtown, could take a taxi to downtown. Still need a pool.”

Mar 14, 2008 by Gracey from Union, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The hotel staff went out of their way to make our stay enjoyable.
• Shower head was loose.

“I really enjoyed my stay; I would definitely recommend this hotel to anyone! Except for the loose showerhead, this was the best hotel shower I have ever had. The food was great, the bed was comfortable, and I really like this place!”

Mar 4, 2008 by Meredith from Jasper, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Very comfortable bed.
• Parking - self or valet was extra.

“Nice hotel. Need to inform guests that parking is not included in the room rate.”

Mar 4, 2008 by Jeff from Lexington, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Awesome beds!
• Not a thing!

“This is a first class hotel.”

Mar 4, 2008 by Alan from Louisville, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Luxurious room fully equipped that we didn't want to leave.
• Would have loved to have been closer to Downtown Nashville.

“Superb accommodations - conveniently near Vanderbilt University and Centennial Park and close to but not walking distance to Downtown.”

Mar 4, 2008 by Edward from Myrtle Beach, SC
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[5]

• It was clean and close to dining.
• No Pool, Smell of, smoke, and over rated.

“I was charged for valet parking when I never used any parking services, and this hotel is over rated.”

Feb 28, 2008 by Kim from Lexington, KY
Overall Rating: 3
Cleanliness:[5] • Staff:[8] • Location:[8]

• Helpful, nice staff.
• $19 parking fee on top of hotel nightly fee!

“Our newly renovated room was directly over the location where the renovations were currently taking place, and as a result, throughout the afternoon we heard frequent drilling and banging. The robes were dirty upon arriving at the room. Charging $19 for parking when patrons have already paid more than enough for a room is ridiculous and frustrating. The high end botanical products are watery and weak. Service was fine at the front desk, but its all a front. Behind this luxury hotel is a struggling midrange hotel which obviously has to make up ground in overcharging for parking and mini-bar fees.”

Feb 27, 2008 by Al from Decatur, AL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• Nice hotel overall.
• Not a convenient location and parking is a pain.

“Overall a good experience with this hotel although It's a stretch to call this a 4 star hotel. Maybe 3.5 Not the best location if your looking for downtown hotel. If you give them a debit card for "incidentals" the will put a $260 and a $70 authorization on your account.”

Feb 26, 2008 by Tammy from Oviedo, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Super comfortable and the staff was courteous!
• The valet service was underemployed! The shuttle left 2 women stranded at night!

“Everything was great except the valet service. You pay $22 to have them wisk away your car. They advertise free shuttle service to Vanderbilt for convenience. Getting to Vanderbilt was no problem. When we called for a pick-up from Vanderbilt at 8 pm we were told they were "busy" and we should have made a reservation. No one told us that detail despite our asking how the shuttle worked. So, two females were stranded in the evening in a strange place. We had to walk back to the hotel. It took 50 minutes in the 30 degree weather with a large instrument in tow. The next morning I was equally irritated when they told me the Valet might not be able to get my car at a specific time due to being understaffed. We had a time sensitive arrangement and I had to worry that I could get my car back. Other than that, the hotel was awesome. Everyone was friendly! The room was very comfortable. Room service was delivered on time as requested!”

Feb 19, 2008 by Debra from Newbern, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Size of the room.
• TV set was too low in cabinet to comfortably watch while lying in bed.

“Very nice. Attractive lobby. Convenient valet parking. Nice spacious rooms.”

Feb 18, 2008 by Gary from Paris, TN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Wonderful Staff!
• Our room and general public areas need renovating.

“Excellent value for the dollar!”

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Amenities at Loews Vanderbilt Plaza Hotel, Nashville

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Restaurant Room Service Shops/Commercial Services Television with Cable VIP Rooms/Services