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Holiday Inn Express Hotel & Suites Pigeon Forge/Near Dollywood
308 Henderson Chapel Road,
Pigeon Forge, TN
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Average User Rating: 8.5 Cleanliness:[8.5] • Staff:[8.5] • Location:[8.5] Based on 76 user ratings |
Apr 13, 2009 by
Grant from Henderson,KY
Overall Rating: 9
“I was happy with my stay at the Holiday Inn Express in Pigeon Forge. The staff at the front desk was very friendly and the hotel has a good free breakfast in the mornings. The indoor pool area was nice, but the hot tub was too cold.”
Mar 22, 2009 by
Paul from Wichita Falls,TX
Overall Rating: 9
“The hotel overall met our needs. The hotel room was very clean and the breakfast was hot with lots of variety. The only thing that we were not satisfied with, was the pool. The pool was not the cleanest with dark dirty areas on the bottom of it. The pool also was very gritty on the bottom as you walked in it.”
Aug 12, 2008 by
Troy from Roanoke, VA
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Overall, everything was great. The first room we went to we had issues with getting the door to unlock. We were transferred to another room and the staff was very helpful in doing so.”
Aug 11, 2008 by
Mark from Salisbury, NY
Overall Rating: 8
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“This was an excellent hotel that met my needs. The rooms were clean and service and staff were great. My only complaint was at checkout there was only one person doing everything. We had a line of about 8 people needing to check out or help with other things and only one person to answer the phone, make reservations for an attraction for a guest, and to do check outs and other needs. I was second in line and I had to wait 15 minutes, not sure how long the others waited because we all got there at the same time.”
Aug 3, 2008 by
Sonja from Flemingsburg, KY
Overall Rating: 10
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“This hotel was worth the money. The rooms were clean and quiet. The staff was friendly. The hot breakfast bar helped with our vacation budget. We would definitely choose this hotel again.”
Aug 2, 2008 by
John from Abingdon, VA
Overall Rating: 8
Cleanliness:[8] •
Staff:[9] •
Location:[9]
“Nice hotel, convenient location, comfortable bed and quiet. Only complaint would be the carpet (old and unappealing), good continental breakfast, would stay there again.”
Jul 21, 2008 by
Robert from Owens Cross Roads, AL
Overall Rating: 9
Cleanliness:[8] •
Staff:[9] •
Location:[9]
“The staff is very helpful and will reserve any place in the area at the hotel. The rooms were clean and had all the extras we needed to be comfortable.”
Jul 12, 2008 by
Ricky from Cleveland, TN
Overall Rating: 7
Cleanliness:[7] •
Staff:[4] •
Location:[7]
“Clean and very family friendly.”
Jun 30, 2008 by
Colette from Indianapolis, IN
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“The hotel is clean the staff is courteous and very friendly. They were helpful with directions and we enjoyed our stay.”
Jun 12, 2008 by
Mel
Overall Rating: 10
“This was a very nice affordable hotel. The room was beautiful and clean. Elevators were fast. Staff was very friendly. I would stay here again and recommend to a friend.”
May 30, 2008 by
John from Maryville, TN
Overall Rating: 9
Cleanliness:[9] •
Staff:[6] •
Location:[9]
“It is typical of what I have learned to expect from Holiday Inn Express across many states.”
May 16, 2008 by
Kathy from Ypsilanti, MI
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[8]
“This hotel was excellent in every way. The beds were so comfortable, the room was spacious, the staff went out of their way to be helpful, and their complimentary breakfast was very good. I would recommend this hotel to anyone, and if I'm ever back in Pigeon Forge, I will stay there.”
Mar 19, 2008 by
Gary from Calhoun, KY
Overall Rating: 8
Cleanliness:[9] •
Staff:[7] •
Location:[9]
“Good clean hotel very reasonably priced, location is great near anything you want or need.”
Feb 20, 2008 by
Alpha from Smyrna, TN
Overall Rating: 6
Cleanliness:[8] •
Staff:[10] •
Location:[5]
“Good hotel. Clean rooms and great staff.”
Feb 19, 2008 by
Jason
Overall Rating: 8
“I enjoyed the location to area attractions. Room was clean and will kept. Pool and hot tub area was clean and well kept. Front desk manager was very nice.”
Jan 4, 2008 by
Chris from White House, TN
Overall Rating: 7
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Nice hotel, only problem is the heat setting on the hot heater.”
Jan 3, 2008 by
Marsha from Mercer, PA
Overall Rating: 6
Cleanliness:[6] •
Staff:[7] •
Location:[8]
“I was disappointed that the overall appearance, rooms, etc. were not up to my standard for a 3 star hotel. I would not stay there again with there being lots of other places just as reasonably priced to stay.”
Jan 3, 2008 by
Alisa from Anderson, SC
Overall Rating: 5
Cleanliness:[5] •
Staff:[6] •
Location:[6]
“NA.”
Aug 21, 2007 by
Billy F. from Christiansburg, VA
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[8]
“Good value for the money. Room was average. Bed was comfortable. Spacious bathroom was a plus. Location was convenient to attractions and shopping. Would stay there again.”
Jul 15, 2007 by
Deborah from Danville, KY
Overall Rating: 6
Cleanliness:[10] •
Staff:[9] •
Location:[7]
“The hotel is just what we needed; the kids had fun and so did I.”
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