Novotel New York

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User Reviews for Novotel New York, New York City

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Oct 27, 2009 by Matthew from Whitestone,NY
Overall Rating: 10

• Beautiful inside and amazing location.
• Furniture outdated.

“Very good hotel. Only stayed one night but the view was amazing from my 29th floor room. Location was so convenient to everything in Times Square and beyond and rooms and bathroom were very clean.”

Aug 27, 2009 by Nancy from Randolph,NJ
Overall Rating: 7

• Terrific location.
• I was disappointed with the rooms - very dated and very basic.

“Terrific location and helpful staff. The rooms are very basic and a bit dated.”

Aug 20, 2009 by Jay from Madison,WI
Overall Rating: 6

• Outdoor patio off bar with view of Times Square.
• Curtains that opened at 4AM due to some malfunctioning alarm we never identified.

“We were given free drinks at the bar and 30 minutes later were told they had an unfinished room- meaning newly remodeled, but no mini bar nor a safe, and no bathroom fan we later discovered. The room was bigger than many NYC rooms we've had and when it is finished, it will be nice.”

Aug 17, 2009 by Alyssa from Marietta,GA
Overall Rating: 10

• Comfortable and beautiful.

“Would stay there again tomorrow, great service, friendly staff, clean and good location.”

Jul 31, 2009 by Jen from Allentown,PA
Overall Rating: 10

• Room was perfect for the couples and
  love the decor.
• Love everything.

“The room was perfect, loved the colors and the set- up. The shower was amazing. The patio overlooked time square, beautiful view of the city. Staff was helpful with many questions we had. Will definitely use this hotel again.”

Jun 19, 2009 by Michael from Highland Park,NJ
Overall Rating: 10

• Large, clean, very comfortable room with a great view of Broadway.

“One of the truly great midtown hotels with large clean comfortable rooms, modern very clean bathrooms and a great location on 52nd St. off Broadway. The view of Broadway from rooms on the higher floors is spectacular both day and night. The staff is friendly and helpful.”

May 3, 2009 by Jackie from Decatur,GA
Overall Rating: 9

• Very efficient and
  attractive.
• Fitness center was sub par.

“This hotel was a surprise. The staff was very efficient and the hotel was very centrally located. Very much enjoyed the stay and would love to return with my family one day.”

May 3, 2009 by Betsey from Newmarket,NH
Overall Rating: 10

• The view of Times Square from the terrace is amazing!
• Loved it all!

“We would definitely return. Great location to shows and Times Square. Very quiet on the 20th floor. Room was very spacious for NYC. The terrace off the restaurant was great for relaxing and viewing Times Square!”

Jan 15, 2009 by Kazie from Oakville,Canada
Overall Rating: 8

• Most convenient to go to Broadway theaters.
• The area is very crowded with people.

“When we checked in, the hotel elevators were out of order and we had to walk around a block to get to the utility elevator. The hotel lobby was located at 7th floor and we had to make a few changes of elevators. When we got back to the hotel in the evening, the elevator was fixed (but only one working elevator). Other than that we had no problems and had a very pleasant stay. Since I am a theater lover, the hotel location was ideal. The view of Broadway and Times Square from the room was wonderful.”

Jan 2, 2009 by Jon from Pittsburgh,PA
Overall Rating: 9

• Location in Manhattan.
• Expensive restaurant and bar.

“The hotel was in an awesome location. Clean rooms, nice bathroom and the hotel staff was very accommodating. Highly recommend to anyone staying in Manhattan.”

Nov 22, 2008 by Allison from Chicago,IL
Overall Rating: 7

• Location was
  very convenient.
• Roaches at bar (2 little ones).

“Lobby area was very modern and nice. Room decor was a bit dated, though comfortable. Staff was nice- room was very large for New York. Bartender was very friendly but there were 2 cockroaches that crawled on the bar while we were there one night. As squeamish as I am about bugs, I would still stay again. Rooms were clean- wasnt concerned about bugs there.”

Oct 31, 2008 by dan
Overall Rating: 7

“Room was small and beds seem to have older comforters. Would rather stay in a roomy Holiday Inn Express.”

Oct 28, 2008 by Amy
Overall Rating: 6

• Location.
• Customer service was limited.

“Great location, clean but older rooms. Not as customer-service friendly as I would have expected.”

Oct 28, 2008 by Jenny
Overall Rating: 9

• The location in NYC was excellent.
• A few things didn't work in the room e.g. one light and a drawer kept opening.

“We enjoyed our stay at the Novotel Hotel in downtown Manhattan. The location was so convenient to Time Square, theatres, and fabulous restaurants. We felt safe and well looked after in the hotel. Although it's not fancy it was certainly quiet and very comfortable. I would definitely recommend Novotel Hotel to friends and family.”

Oct 1, 2008 by Peg
Overall Rating: 7

• The hotel and the location were good.
  
• The restaurant was closed for renovations.

“The hotel is in a great location. The rooms were clean and quiet. We would stay here again.”

Sep 24, 2008 by
Overall Rating: 7

“The hotel was clean and comfortable. The rooms are a bit outdated but the lobby and dining areas are attractive.”

Sep 12, 2008 by Mariogonzalez from Tucson, AZ
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Very elegant, made my stay pleasant.
• The general entrance was not very easy to move in.

“Very good and does not provide free wireless internet in the rooms, many people now days move with their laptops in hand.”

Sep 12, 2008 by Elizabeth from Independence, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location, spacious enough room, clean, friendly helpful staff.
• Rooms were dark needed updating.

“The location was great, theater and Times Square location. Price was great for its location and cleanliness. Staff was always friendly and helpful.”

Sep 12, 2008 by Carole from Phila, PA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• Uncomfortable bed; no coffee pot in room, not worth the price.

“Did not know that renovations were going on, restaurant and room service was unavailable.”

Sep 12, 2008 by Antonio from Amherst, MA
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[8]

• The elocution is pretty good!
• You pay a very high price, and the hotel does not offer complementary things such as, more than two towels, free wireless, or even free luggage storage.

“The hotel has a really nice location. However, for the price you pay, I believe they should offer some features to their customers, such as free WiFi, more then two towels and luggage storage.”

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Amenities at Novotel New York, New York City

120 AC 120 DC 24 Hour Front Desk 24 Hour Security AM/FM Alarm Clock Air Conditioned Babysitting/Child Services Bar/Lounge Bath Tub Business Center Computer Rental Concierge Desk Connecting Rooms Copy Service Cribs Available Currency Exchange Exercise Gym Express Checkout FAX Fire Alarm with Light Free Newspaper Gift Shop Hairdryers Available Handicapped Rooms/Facilities Ice Machine Indoor Parking

International Direct Dial Iron Knock Light (Hearing Impaired) Laundry Service Meeting/Banquet Facilities Mini Bar Modem Lines in Room Modem in Room Multilingual News Stand No Smoking Rooms/Facilities Outdoor Parking Parking Pets Allowed Play Ground Porters Radio Restaurant Safe Deposit Box Shops/Commercial Services Smoke Detectors Sprinklers In Rooms TV Television with Cable Temperature Control Wake-up Service

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