Pan American Hotel

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User Reviews for Pan American Hotel, New York City

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Jul 27, 2008 by Harold from Salt Lake City
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[1]

• The rooms were large.
• The hotel is old, smells, bad neighborhood, overpriced and not close to the city.

“This hotel is not minutes away from New York City. It is in a very rundown, scary neighborhood. It wasn't too bad in the daylight, but is very bad at night. There is a large highway/road in front of the hotel and both nights had drag racing and motorcycles speeding up and down, loudly. The rooms have a funky smell, the beds are old and it is not clean. Although the rooms are larger than the others we stayed in in New York, it is not a good tradeoff for the location and cost. The staff is nice and helpful, but everything costs money, from having your bags held, etc. There is an adult bar across the street, so not the best place for children. In a nutshell, old, smelly, not comfortable, not close to the city and overpriced.”

Mar 4, 2008 by Sam C. from Norwalk, CT
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[3]

• Location at the time booking.
• Dirty room, bed and, hotel. very bad nasty, cleaning lady open door at 8 am.

“The front desk when I checked in was the best. Everything else was bad! The room is old dirty the bed was nasty had spots on it. Do not want to stay there again!”

Dec 18, 2007 by Randee from Olympia, WA

Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• Layout.

“Good value for the money in the New York area.”

Dec 16, 2007 by John from Leesburg, VA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• A very good value. Friendly staff.
• Quite dated. Not surprising considering the price.

“I expected and found pan am to be pretty dated. I was however; clean overall, genuinely friendly staff. Only $7 for internet access. About $20 taxi to mid town. Would stay here again.”

Nov 25, 2007 by Ronny from Perth AU
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[7]

• It is better if you serve breakfast.
• Nothing.

“Your hotel is quite good, close to the airport. Keep maintain your services and hospitality.”

Nov 19, 2007 by Moises from Miami, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Nice location and free pick up at the airport, a good vale for the prices.
• No continental breakfast.

“A very nice place to stay was close to many attractions. Easy to get to and good airport pick up/ drop off. Staff was nice. Will stay there in the future; wish they had a frequent stay card.”

Nov 9, 2007 by Carla from Chino, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[5]

• Price was good for New York.
• Floor in room totally lumpy.

“Good place to stay if looking for value.”

Nov 8, 2007 by Dana S. from Olathe, KS
Overall Rating: 10
Cleanliness:[6] • Staff:[8] • Location:[9]

• Convenience, cost, and included services.
• Rooms are aged.

“Good experience would recommend. Safe area, pop's dinner was good for food, close to subway and other amenities. Pickup and delivery to airport were nice inclusions. Nothing fancy.”

Aug 21, 2007 by Jeremy from Girard, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great value, excellent service.
• Area around the hotel is a bit rundown.

“The Pan American hotel is probably the best deal on a hotel that you will find in all of New York City. The staff is friendly, the hotel clean, the rates are very reasonable, and the rooms are very comfortable. There are several restaurants nearby, and one located in the hotel itself (though it's slightly overpriced). There are also two shopping malls about a 10-15 minute walk from the hotel. It's fairly close to the Grand Ave. Newtown subway station and has a shuttle service to JFK airport. Best nearby attractions: food - the Georgia Diner. Great food, friendly service, decent prices. Avoid Pop Diner. Though it's only a block from the hotel, the service is lousy, and it's a bit more expensive than the hotels restaurant and the Georgia Diner. Shopping- Queens Center mall. A nice four story mall with plenty of variety in its shops, and a nice selection of fast food restaurants in the lower level. Definitely check it out.”

Aug 12, 2007 by Marium from Eden Prairie, MN
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[2]

• These days wifi is complementary in most hotels.

“Would not recommend this hotel. The air did not work properly. The room was dirty as well as the surroundings.”

Jul 18, 2007 by Jim from Englewood, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Reception gave me an uninitiated room upgrade.

“Very helpful and service oriented staff. They were knowledgeable of the area and services nearby. They anticipated my needs, and offered excellent suggestions and information. Ideal location near many restaurants, and short ride to airport. Private parking lot, free parking, safe.”

Jul 9, 2007 by Xiaoming from Blacksburg, VA
Overall Rating: 6
Cleanliness:[8] • Staff:[3] • Location:[8]

• Good location.
• Bad staff.

“The location is good and the room is clean, but the staff is not nice and the air conditioning is loud.”

Jul 7, 2007 by Dorothea from Vista, CA
Overall Rating: 2
Cleanliness:[5] • Staff:[6] • Location:[7]

• Close to the hospitals in New York city.
• The carpet in the bedroom was filthy; dirtied your socks.

“The place was nice until they had loud jungle music on Friday and Saturday nights. They had it in writing that the bar/music/dancing was open until 2:30, but by that time we called the front desk, and the clerk said it was going to be going on until 3:30am. We were on the first floor over the lobby. Anyone over that restaurant would have heard it worse. A lot of outside people (general public) go there to dance, etc. If you go in your stocking feet in the room, you will get your socks filthy. It's obvious that they do not wash the carpet and its one story up; not even the main floor! They really rip off, compared to other hotels where we have stayed. If you run off only one copy from their computers, you will pay $5.00.”

Jul 2, 2007 by Rufus from Ft Worth, TX
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[8]

• Location and price.
• Restaurant was closed. City Health Department shut it down.

“Fine for those looking for convenient location 2 NYC airports and city at reasonable price.”

Jun 28, 2007 by Amanda from Charleston, WV
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[4]

• Location.
• Beds.

“I paid way too much for this cheap hotel. The beds were awful, bathrooms in need of updating. Avoid if you can. Should be rated a 1 star at best.”

Jun 15, 2007 by Armando from Naucalpan MX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• I liked the service I received about my extra requirements and the transportation to the airport.
• Internet service.

“I like although be far from Manhattan, it is near to subway station. It is clean, and the services I received were good. I like more the kind able people on reception, good service transportation to the airport. It is good and some expensive but it might because it is New York.”

Jun 8, 2007 by Peter from Getzville, NY
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[7]

• The rooms were spacious and well decorated except for the bathrooms.
• The bathroom facilities were old and unreliable. They have refurbished the rooms without changing the tub, toilet and showers.

“The hotel is located in a very convenient position for access to Manhattan and the two New York City airports. The courtesy bus service to the Airports is a very positive feature.”

May 21, 2007 by Chris from Chilliwack, BC CA
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[6]

• Free breath mints in the lobby.
• It was a dump and the rooms were filthy.

“Very disappointed! I have stayed in many two and three star hotels and this was definitely a one star! The rooms always felt dirty, the bathroom was an absolute nightmare and the hotel in general was old, stinky and run-down in my opinion. If I would have known that it was a one star, then I would not be complaining, but the fact that I was told it was two, was very disappointing. The trip was great, everything else worked perfect.”

May 12, 2007 by Rtheshankar from Orlando, FL
Overall Rating: 8
Cleanliness:[5] • Staff:[7] • Location:[8]

• Close to the subway easily accessible to Manhattan.
• A little old fashioned. Could do a little remodeling&

“Very nice place to stay, easy access to attractions. I stayed for three nits and it didn't take long to get to the art museums, times square (about 20 minutes by subway). I think taking the subway, seeing different people was itself part of the vacation experience! Get the 7-day subway pass if you there for more than 3 days. Free shuttle to joke and lag. Would definitely recommend this hotel to others.”

May 5, 2007 by Pat from Yorba Linda, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[9]

• Location to airport and shuttle.
• Small room.

“For what I wanted this hotel was fine.”

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Amenities at Pan American Hotel, New York City

120 AC AM/FM Alarm Clock Air Conditioned Car Rental Desk Disco Doctor on Call Guest Laundromat Hairdryers Available Health Club Iron Laundry/Valet Services Lounge Modem Lines in Room

Multilingual Parking Porters Radio Refrigerator Restaurant Room Service Safe Deposit Box Smoke Detectors Telephone Television with Cable Temperature Control