Jolly Hotel Madison Towers

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User Reviews for Jolly Hotel Madison Towers, New York City

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Dec 2, 2009 by Sungjin from St. Louis,MO
Overall Rating: 3

• Nothing.
• Expensive, dirty, narrow and unkind.

“I don't want to think this hotel again. It was worst.”

Nov 23, 2009 by Tania from Montreal,Canada
Overall Rating: 1

• The internet worked well.
• I had bed bugs that bit my right arm and upper right leg.

“This hotel has a nice but tired lobby. While this seems like a 3 star, the room I received was far from it. The room was generally depressing. I had two single beds, a giant stain on the floor, wallpaper falling off the walls and worse of all, bed bugs. They put me right beside the elevator. I asked to be moved and they refused at first. Once I threatened to show other guests my arm and leg, they quickly changed their tune and got me a new room. In the end, it was the same room set-up a few floors down. I heard they have nicer rooms here but they never gave me one.”

Nov 16, 2009 by Ryan from Auburn,WA
Overall Rating: 8

• Nice bathroom, clean room, not too small.
• Out dated.

“It was clean with a very nice bathroom. Good location, close enough to everything. Great value for the money.”

Oct 12, 2009 by David from Red Lion,PA
Overall Rating: 1

• Internet.
• Not clean, and no clean linen.

“Do use hotel.”

Oct 8, 2009 by Carol from South Elgin,IL
Overall Rating: 10

• Great location, wonderful staff.
• One double bed room was very cramped.

“The staff was wonderful. The hotel was clean and in a good location. The room with one double bed was very cramped with not much leg room, but since we were not in it much, it didn't really matter. The room had ample storage and everything we needed.”

Oct 7, 2009 by David from Brooklyn,NY
Overall Rating: 3

• Location

“I would not recommend this hotel. Front desk staff are indifferent at best and the hotel is best classified as an economy hotel. Very outdated, perhaps suitable for the last minute business traveler who needs to somewhere to sleep. Otherwise, I'd skip it.”

Oct 1, 2009 by Tara from San Carlos,CA
Overall Rating: 1

• Convenient location.
• Roach on wall and stain on bed.

“My experience at this hotel was terrible. Upon check-in, my traveling companion was harassed by a resident. We did not know that this hotel had permanent residents. We had a room with two twin beds and one bedspread has a large stain. Gross. We killed a roach on the wall the second night. We left quickly thereafter one night early.”

Sep 30, 2009 by Jacqui from Detroit,MI
Overall Rating: 6

• People are friendly, location is good.
• Room is very small.

“People are friendly, location is good, room is very small.”

Sep 24, 2009 by Zach from Austin,TX
Overall Rating: 8

• Luggage service held our bags for us after checkout.
• Our room was right next to the cleaning supplies closet and it was
  very loud when they were removing their carts in the morning.

“Overall this hotel was very nice. The lobby, elevators, halls, etc. were very nicely done. The room didn't have very much decoration, and was facing the inside of the building, so there was not much to look at when in the room. An external viewing room would be nicer.”

Sep 4, 2009 by Leila from Brooklyn,NY
Overall Rating: 9

• Europena ambience

“Leave it to the Italians to design a small space with flair.”

Aug 29, 2009 by Ellie from Whitefish Bay,WI
Overall Rating: 9

• The lobby was really beautiful and the staff was accommodating.
• There was no view from our room but I didn't expect to have one.

“This hotel exceeded my expectations as a 2.5 star hotel, so I ranked it a 3 star. The lobby is beautiful with air conditioning that felt great after walking around 95 degree NYC. My request for a king sized bed and a non-smoking room was respected, and the bed was very comfortable. The bathroom is very nice as well.”

Aug 19, 2009 by Sally from Baltimore,MD
Overall Rating: 9

• Housekeeping staff was very helpful and friendly. The location was excellent for our purposes.

“The hotel was conveniently located and very quiet, the check-in staff and housekeeping staff were friendly and helpful. The beds were comfortable and the bathroom appeared newly renovated.”

Aug 14, 2009 by Pushpendra from South Portland,ME
Overall Rating: 5

• Good location, staff was okay, amenities were not sufficient. Can provide at least water free.
• No normal water, costly even to breath at hotel

“Average.”

Aug 4, 2009 by Andrew from Nashua,NH
Overall Rating: 9

• Convenient, clean, friendly, helpful, bellman. quiet.
• Rooms were small but that's NYC for you!

“The Jolly Hotel Madison met our needs wonderfully. Great mid-town location, friendly staff, especially the bellmen. I was comfortable traveling with my spouse and 2 kids but would have been happy as a business traveler, too. Did not use bar/restaurant but it looked inviting. Small rooms but nice. Clean and a proper desk to work at, quiet. Bathroom was large in comparison to room which is good.”

Aug 3, 2009 by Geoff from Glendale,CA
Overall Rating: 7

• Great location.
• TV/Cable didn't work, internet didn't work, front desk staff was snooty.

“First of all, it is a boutique hotel, so some of what I got I should have expected. Front desk staff wasn't rude. They just were not nearly as friendly as most I have dealt with. Room was OK. Everything in it seemed like a slightly cheaper version of what it was trying to be. Cable/TV didn't work at all. I didn't complain because I was not in the room enough to really want it, so I cannot say whether it would have been an easy fix or not. Phone in the bathroom was broken, and the internet did not work, not even enough to get to the part where I would have been charged to use it. Bell hops were both very friendly and accommodating. The location is fantastic. My only desire would have been to be a bit closer to a subway station, but the three block walk was very pleasant, and seemed to get shorter as the trip went on. Overall I would probably not recommend this hotel, but for the price we got it at on Priceline, and considering we used it pretty much only to sleep in and shower in, it was probably worth it.”

Aug 1, 2009 by Ronnie from Atlanta,GA
Overall Rating: 7

• Area is perfect. Heart of Manhattan, good restaurants.
• One staff member on desk. Long wait.

“The hotel could be cleaner, but was by no means dirty. Staff were nice but not overly accomodating. Nice little hotel bar and restaurant but no need to use them with the many great breakfast and dining outside the hotel. AC was a bit old fashioned and clunky - not very good at controlling the teperature and noisy - but it did the job.”

Jul 25, 2009 by daljit from Arlington,TX
Overall Rating: 8

• location
• very conjusted

“It was good hotel , but
I feel the star rating could have been better in this price.”

Jul 23, 2009 by Jeremy from Annandale,VA
Overall Rating: 7

• I like the location and the room is clean and smells clean.
• Very small room, we can hear noises from the next room. Very small elevators, too.

“It's a nice hotel and in a very good location in downtown NY.”

Jul 11, 2009 by Meg from Victor,NY
Overall Rating: 7

• The room was clean.
• Very small room, shower did not have fully extended glass for closure.

“Clean, nice area, standard rooms are small, quiet, Italian.”

Jul 7, 2009 by Kim from Superior Township,MI
Overall Rating: 1

• Location.

“It's terribly unkind receptionist and small bedroom. And no explanation about the parking before get the car for valet.”

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