West Side Inn

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User Reviews for West Side Inn, New York City

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Feb 29, 2008 by Ben from Manchester, UK
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[7]

• Nice reception area.
• Habitually give pre-booked rooms away.

“Reading other reviews online seemed to give the impression that the West Side Inn was a good place to stay if (and only if) the only thing you were looking for was a safe place to sleep. Make no mistake about it, this was the only thing I needed and so I booked a room for myself and my partner so we could travel the 3500 miles from the UK and see the sights of New York. A not surprising amount of review space has been given to just how unorganized this hostel is. My own experience was one of booking a month in advance, emailing them immediately after booking to inform them that I would be arriving late (10pm), emailing them again a week before departure and again on the day of departure to remind them of my late arrival and still arriving at 10pm to find they had no rooms left at all. That is not to say that alternative accommodation was not provided but after 11 hours of flying, trying to find the hotel in an unfamiliar city and carrying two large suitcases I was expected to walk for 30 minutes, late at night and through uptown New York to find a hotel whose address they had scribbled onto the back of a business card. Further to this, when I finally arrived at the alternate hotel they had not received information regarding the room transfer. After booking and paying for a double room in a hostel 'steps away from' Central Park, we were given a cupboard of a room with bunk beds miles away from anything. Needless to say the pictures of the hotel are not actually of the hotel and are extremely misleading. But this doesn't matter, because like hundreds of other reviewers I never got to stay there because after taking my booking they simply gave my room away despite sending them 3 emails in advance, none of which received a reply. My advice to fellow travelers would be to book somewhere else if you want any kind of guarantee that you will have a room to sleep in when you arrive. I can only think myself lucky that one of the four hotels the receptionist at the West Side phoned had a free room for the nights we were staying as I can't imagine any assistance would have been offered had this not been the case. No apologies were offered and the casual way we were told we would 'just have to stay somewhere else' combined with the number of travelers who have had similar experiences suggests this is regular occurrence at the West Side Inn. Avoid.”

Jul 11, 2007 by Sun from Kansas, KS
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[6]

• Only the traffic is ok.
• It's strange that hotel ask us pay cash when check in.

“1) Space of the hotel, anywhere, is very small.2) Hotel did not clean room every day.3) Pay cash in when checking, normally people do not bring so much cash.4) Transportation is nice, whatever to down town or to airport.”

Jul 1, 2007 by Xd from Lawton, OK
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Nothing.
• No facility inside room except a small TV and shabby beds.

“Except for good location, this inn should be rated as zero star: shabby room, no telephone, no closet, no chair, no coffee maker, no table light, windows with no glass (paper and plastic broad between gaps), mattresses with dents and wholes, no cleaning during our 3-day stay, too expensive concerning to the poor conditions and service.”

Oct 4, 2006 by Peggy from Bridgeport, CT
Overall Rating: 1
Cleanliness:[2] • Staff:[7] • Location:[5]

• I apologize, but I didn't like anything about this hotel!
• The hotel made me feel very unsafe! The door to the room didn't lock well.

“The hotel made me feel very unsafe. The locks on the doors didn't lock well, after seeing the room and paying my money for the reservation. I spent a good 5 minutes trying to lock the door! There were multiple rooms on one floor where the traveler had to share a common bathroom. The interior decor was lacking. (Fluorescent lime green walls, furniture poor, dirty) The other "tenants" did not appear to be of good "character". The hotel looked run down and had an odor. The room was really too small, especially for two people. The T.V. reception would not come in clearly. The elevator "boasted" a sign that instructed you to "not press the buttons more than once, or you may get stuck". My travel companion and I did not stay at this hotel. I applied for a refund with the hotel staff.”

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Amenities at West Side Inn, New York City

120 AC 24 Hour Front Desk Air Conditioned Barber/Beauty Shop Boutiques Business Center City Center Disco Game Room Guest Laundromat High Speed Internet Access Indoor Parking

Kitchenette Maid Service News Stand Picnic Area/Tables Play Ground Refrigerator Safe Deposit Box Security Smoke Detectors Sprinklers In Rooms TV Television with Cable