New York Helmsley

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User Reviews for New York Helmsley, New York City

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Dec 23, 2009 by Mike from Knoxville,TN
Overall Rating: 4

• The bed slept great.
• No vending, only room service.

“Lobby, dining, and bar was under renovation and not open. Work dust was everywhere. Rooms were very generic, nothing on the walls (pictures, art, etc). Disappointing.”

Dec 5, 2009 by Diane from Kentwood,MI
Overall Rating: 8

• Location was excellent.
• The ice machines were hard to find.

“The hotel was very easy to get to, check in and check out was very quick and
staff was helpful.”

Dec 2, 2009 by Mayra from City Of Commerce,CA
Overall Rating: 3

• Hotel was under renovations, not pleasant.

“Hotel was decent, but was under renovations, this was a major disadvantage to staying at this hotel. There were no common areas to just hang out.”

Dec 1, 2009 by Chris from Waterbury,CT
Overall Rating: 10

• Friendliness of staff.
• People in room next to us were very loud.

“Even though the hotel is in the midst of renovations, this hotel stay was the best I have had in NYC. The staff was incredibly friendly, providing early check-in and a room upgrade for us to a corner room overlooking 42nd. I can't wait to come back after renovations have been completed!”

Nov 22, 2009 by Barb from Woodbridge,CT
Overall Rating: 3

• Location and a friendly staff.
• Leaky faucet, clogged tub drain, broken elevators and the
  lobby was under construction.

“Nice bedding and towels, good bed and a
good location. Poor attention to bathroom plumbing. Long elevator waits -- up to 10 minutes. Broken elevators. No lobby -- under construction. Reception staff friendly and efficient.”

Sep 30, 2009 by Dominic from Baldivis Western Australia,WA
Overall Rating: 7

• Great location.
• Public areas could not be used due to remodeling.

“Room was okay, have had better rooms when booked through hotel, but at the price we paid we weren't about to complain. Hotel will be nice when construction has finished in lobby / bar / restaurant area.”

Aug 22, 2009 by Ann from Burlington,MA
Overall Rating: 9

• Great location and very friendly staff.
• No bar on site because of construction in lobby.

“We had a great stay here and would not hesitate to use priceline in the future. hotel was nice, the staff were quite friendly and the room was clean and comfortable. location was great, walking distance to central park, Times Square.”

Aug 17, 2009 by Chen from Taichung,CA
Overall Rating: 10

• Clean and comfortable space.
• No

“Perfect.”

Aug 5, 2009 by Brian Lockhart from Monument,CO
Overall Rating: 3

• Location is great.
• No facilities, 1970's decorations.

“Wish I had known about the construction that was going on ahead of time. Could not sleep past 7am (a problem when up late at Times Square) because of construction noise. Temporary entrance and check in was very poor.”

Jul 28, 2009 by Suzannah from Tampa,FL
Overall Rating: 10

• Housekeeping was very thorough, polite and communicated well about when we would like our room cleaned.
• There wasn't a flat screen TV and the remote was kind of worn out, but we didn't do much television watching anyway.

“The New York Helmsley was very clean and in a safe and convenient area. The King Size Simmons bed and bedding were amazingly cozy and comfortable. It was so nice to come home to a clean room each evening. The staff were very friendly and helpful at all times. They hailed us cabs, helped us use the business center, gave us umbrellas and cleaned our rooms when it was convenient for us. I understand the Lobby and Restaurant/Bar are under construction which was just a slight inconvenience. I look forward to staying at the New York Helmsley again once all renovations have been made. I'm sure it will look gorgeous!”

Jul 27, 2009 by Karin from Vienna,DE
Overall Rating: 6

• central location
• reconstruction, noise of street was extremley hearable

“all in all ok, due to reconstruction I just saw hotel room, elevator and reception. Cleanness of hotel room (esp. bath room) could be improved.I expected Docking Station for ipod, unfortunatley it wasn't there. But Wifi was there - great to look things up quickly!”

Jul 8, 2009 by Meaghan from New Britain,CT
Overall Rating: 1

• location
• dirty and not kept up with.

“I would never spend money at this hotel again. I was disgusted with the appearance of the hotel. The room was dirty stains on the walls and ceilings. Bathroom was dirty. I did not even sleep in the hotel You couldn't pay me to lay in the bed!”

Jul 1, 2009 by Gaby from Winthrop,MA
Overall Rating: 8

• Friendly, professional staff Nice room
• The atmosphere is a bit impersonal

“I would certainly recommend this hotel to anyone traveling to NYC Good location Good size room and bathroom Good service”

Jun 30, 2009 by Rob from Sonora,CA
Overall Rating: 8

• Great staff
  and
  fabulous location.

“This hotel has a fabulous location and a full staff, including doormen and bellhops, that make you feel special.”

Jun 30, 2009 by Phyllis from Savannah,GA
Overall Rating: 9

• Location, price.
• Rooms getting a little tired.

“It was fine all things considered. Very convenient, nice staff. Room more than adequate for the price.”

Jun 23, 2009 by Henry from Santa Ana,CA
Overall Rating: 10

• That was a great hotel to stay at I would stay there again.
• You dont need a car in new york city to park you car in the hotel it was prices 60.00 night.

“I would stay there again It was very nice.”

Jun 21, 2009 by Lynn from Bloomfield,MI
Overall Rating: 9

• Great location.
• No bar or food.

“Happy.”

Jun 17, 2009 by Amanda from Needham,MA
Overall Rating: 7

• Clean, convenient, and friendly staff
• Overly firm beds and poor in-room lighting. Too dim.

“Overall the experience was pleasant. Relatively clean, comfortable and a friendly staff. The major downside was the mattress were very hard and the room and bathroom lighting was too dim. Makes it hard to put make-up on.”

Jun 12, 2009 by Chase from Sandy,UT
Overall Rating: 10

• Unbelievable. The beds were so comfortable.
• Nothing.

“We were absolutely blown away from how fabulous this hotel was. We were expecting something completely different than what was our actual experience. The location couldn't be beat because we were a 2 minute walk from Grand Central Station. If this hotel is ever an option again, and it the price was higher, we would stay there again without question. Fabulous hotel!”

Jun 7, 2009 by Alison from Arlington,VA
Overall Rating: 10

• Friendly staff, beautiful decor.

“Excellent - friendly staff, beautiful decor.”

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Amenities at New York Helmsley, New York City

120 AC 24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Babysitting/Child Services Bar/Lounge Boutiques Business Center Car Rental Desk Concierge Desk Conference Facilities Currency Exchange Doctor on Call Drugstore Elevators Express Checkout Florist Free Newspaper Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Health Club Indoor Parking International Direct Dial Iron

Lounge Maid Service Modem Lines in Room Multilingual News Stand Parking Pets Allowed Porters Radio Refrigerator Restaurant Room Service Safe Deposit Box Secretarial Service Security Smoke Detectors Sprinklers In Rooms Telephone Television with Cable Temperature Control Theater Desk Tour Desk Turndown Service Valet Parking Wake-up Service

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