New York Helmsley

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User Reviews for New York Helmsley, New York City

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Nov 22, 2009 by Barb from Woodbridge,CT
Overall Rating: 3

• Location and a friendly staff.
• Leaky faucet, clogged tub drain, broken elevators and the
  lobby was under construction.

“Nice bedding and towels, good bed and a
good location. Poor attention to bathroom plumbing. Long elevator waits -- up to 10 minutes. Broken elevators. No lobby -- under construction. Reception staff friendly and efficient.”

Sep 30, 2009 by Dominic from Baldivis Western Australia,WA
Overall Rating: 7

• Great location.
• Public areas could not be used due to remodeling.

“Room was okay, have had better rooms when booked through hotel, but at the price we paid we weren't about to complain. Hotel will be nice when construction has finished in lobby / bar / restaurant area.”

Aug 22, 2009 by Ann from Burlington,MA
Overall Rating: 9

• Great location and very friendly staff.
• No bar on site because of construction in lobby.

“We had a great stay here and would not hesitate to use priceline in the future. hotel was nice, the staff were quite friendly and the room was clean and comfortable. location was great, walking distance to central park, Times Square.”

Aug 17, 2009 by Chen from Taichung,CA
Overall Rating: 10

• Clean and comfortable space.
• No

“Perfect.”

Jul 28, 2009 by Suzannah from Tampa,FL
Overall Rating: 10

• Housekeeping was very thorough, polite and communicated well about when we would like our room cleaned.
• There wasn't a flat screen TV and the remote was kind of worn out, but we didn't do much television watching anyway.

“The New York Helmsley was very clean and in a safe and convenient area. The King Size Simmons bed and bedding were amazingly cozy and comfortable. It was so nice to come home to a clean room each evening. The staff were very friendly and helpful at all times. They hailed us cabs, helped us use the business center, gave us umbrellas and cleaned our rooms when it was convenient for us. I understand the Lobby and Restaurant/Bar are under construction which was just a slight inconvenience. I look forward to staying at the New York Helmsley again once all renovations have been made. I'm sure it will look gorgeous!”

Jul 27, 2009 by Karin from Vienna,DE
Overall Rating: 6

• central location
• reconstruction, noise of street was extremley hearable

“all in all ok, due to reconstruction I just saw hotel room, elevator and reception. Cleanness of hotel room (esp. bath room) could be improved.I expected Docking Station for ipod, unfortunatley it wasn't there. But Wifi was there - great to look things up quickly!”

Jul 8, 2009 by Meaghan from New Britain,CT
Overall Rating: 1

• location
• dirty and not kept up with.

“I would never spend money at this hotel again. I was disgusted with the appearance of the hotel. The room was dirty stains on the walls and ceilings. Bathroom was dirty. I did not even sleep in the hotel You couldn't pay me to lay in the bed!”

Jul 1, 2009 by Gaby from Winthrop,MA
Overall Rating: 8

• Friendly, professional staff Nice room
• The atmosphere is a bit impersonal

“I would certainly recommend this hotel to anyone traveling to NYC Good location Good size room and bathroom Good service”

Jun 30, 2009 by Rob from Sonora,CA
Overall Rating: 8

• Great staff
  and
  fabulous location.

“This hotel has a fabulous location and a full staff, including doormen and bellhops, that make you feel special.”

Jun 30, 2009 by Phyllis from Savannah,GA
Overall Rating: 9

• Location, price.
• Rooms getting a little tired.

“It was fine all things considered. Very convenient, nice staff. Room more than adequate for the price.”

Jun 23, 2009 by Henry from Santa Ana,CA
Overall Rating: 10

• That was a great hotel to stay at I would stay there again.
• You dont need a car in new york city to park you car in the hotel it was prices 60.00 night.

“I would stay there again It was very nice.”

Jun 21, 2009 by Lynn from Bloomfield,MI
Overall Rating: 9

• Great location.
• No bar or food.

“Happy.”

Jun 17, 2009 by Amanda from Needham,MA
Overall Rating: 7

• Clean, convenient, and friendly staff
• Overly firm beds and poor in-room lighting. Too dim.

“Overall the experience was pleasant. Relatively clean, comfortable and a friendly staff. The major downside was the mattress were very hard and the room and bathroom lighting was too dim. Makes it hard to put make-up on.”

Jun 12, 2009 by Chase from Sandy,UT
Overall Rating: 10

• Unbelievable. The beds were so comfortable.
• Nothing.

“We were absolutely blown away from how fabulous this hotel was. We were expecting something completely different than what was our actual experience. The location couldn't be beat because we were a 2 minute walk from Grand Central Station. If this hotel is ever an option again, and it the price was higher, we would stay there again without question. Fabulous hotel!”

Jun 7, 2009 by Alison from Arlington,VA
Overall Rating: 10

• Friendly staff, beautiful decor.

“Excellent - friendly staff, beautiful decor.”

Jun 7, 2009 by Ana from Winchester,MA
Overall Rating: 4

• The location.
• The lobby is too small. The key never worked. We had to get a new key 4 times. Unacceptable.

“Unfriendly from the get go. The noise from the garbage trucks after midnight woke us up. The lobby is too small and uncomfortable. The doorman never opens the door. The whole experience was very poor. We travel a lot. This Hotel did not meet our expectations at all.”

Jun 1, 2009 by Mindy from Spring,TX
Overall Rating: 8

• Location.
• Air conditioning was not up to par.

“Very nice room, great view and location. Service was excellent and quality.”

May 21, 2009 by Gale from Toronto,Canada
Overall Rating: 9

• Front desk staff very courteous and helpful.

“The staff was very friendly and courteous. The lobby bar while convenient, is extremely expensive.”

May 19, 2009 by Clare from Savannah,GA
Overall Rating: 10

• Great location, good size, quiet room, clean hotel.
• They did not have an ice machine on my floor.

“Great hotel, good size, quiet, clean room! Great location. Would definitely recommend to others and would stay there again!”

May 14, 2009 by Kathleen from Santa Fe,NM
Overall Rating: 10

• Free wireless in room and friendly staff.
• Table in room had chipped trim.

“Excellent midtown choice. Staff is friendly, knowledgeable, and helpful. Free in-room wireless. Bathroom is great, with heated floor. I will definitely stay there again.”

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Amenities at New York Helmsley, New York City

120 AC 24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Babysitting/Child Services Bar/Lounge Boutiques Business Center Car Rental Desk Concierge Desk Conference Facilities Currency Exchange Doctor on Call Drugstore Elevators Express Checkout Florist Free Newspaper Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Health Club Indoor Parking International Direct Dial Iron

Lounge Maid Service Modem Lines in Room Multilingual News Stand Parking Pets Allowed Porters Radio Refrigerator Restaurant Room Service Safe Deposit Box Secretarial Service Security Smoke Detectors Sprinklers In Rooms Telephone Television with Cable Temperature Control Theater Desk Tour Desk Turndown Service Valet Parking Wake-up Service

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