Shelburne Murray Hill [New York City, NY]- Hotel Reviews - MyTravelGuide.com


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Shelburne Murray Hill

303 Lexington Avenue, New York, NY

Traditional European style, modern facilities and convenient midtown location. A hotel since the 1920s, the Shelburne was redone in 1999.[more]

  • Amenity Highlights — Fitness Center or Spa, 24 Hour Front Desk, Babysitting/Child Services, Restaurant, Handicapped Rooms/Facilities
  • Average User Rating: 8.0 [rate it]
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User Reviews for Shelburne Murray Hill, New York City

Average User Rating: 8.0
Overall user rating
Cleanliness:[7.5] • Staff:[7.5] • Location:[8.0]
Based on 125 user ratings

Feb 5, 2010 by Sonja from Selkirk,NY
Overall Rating: 10 Overall user rating

  • The staff were absolutely wonderful. When I needed a wine bottle opener, they rushed one up in no time. When I needed a late leave, no problem.
  • No ice buckets, no ice machines, no complimentary WiFi, no continental breakfast.

“ This hotel has wonderful pillows that are especially helpful for people who have a hard time falling asleep. There are several restaurants within a block or two and parking is good. Wish they had complementary WiFi, that would elevate this hotel to another star in my book. ”

Jan 22, 2010 by Lani from San Mateo,CA
Overall Rating: 8 Overall user rating

  • Scented room was a nice touch. Comfy bed and fluffy pillows. Fridge. Safe.
  • Shower curtains smelled. Spittle in elevator wasn't cleaned up until almost a whole day later.

“Conveniently located hotel a little off the beaten path. Staff is professional and efficient. Nice amenities. Comfortable.”

Jan 21, 2010 by Lawrence from Saratoga Springs,NY
Overall Rating: 10 Overall user rating

  • The staff was very helpful and the room was lovely.

“I feel that it is an excellent place to stay, and we will stop there again.”

Jan 21, 2010 by Nancy from Wilmington,DE
Overall Rating: 10 Overall user rating

  • The rooms were tastefully decorated, clean & comfortable.
  • First room was quite small and heat control was an issue.

“Very friendly and accommodating staff, clean and comfortable rooms with easy access to Grand Central and walkable to 5th Ave and Times Square. I would stay here again, in a heartbeat.”

Jan 19, 2010 by Margaret from Cooperstown,NY
Overall Rating: 10 Overall user rating

  • Loved the location and the friendly staff....bathroom was also incredible.
  • One guy was a little rude when I called to ask for two beds after my bid was accepted.

“Amazingly convenient and fun”

Jan 11, 2010 by Julie from Austin,TX
Overall Rating: 6 Overall user rating

  • Comfortable amenities.
  • Our room was in the back corner of the hotel with air compressors outside our window and loud banging water pipes in the bathroom.

“Would be great if we didn't have such a bad room.”

Dec 3, 2009 by Norman from Irving,TX
Overall Rating: 8 Overall user rating

  • Great stuff, comfortable bed, has fridge.
  • Bed smells funky.

“Overall its a great place to stay with a great location. Having said that, the heater/AC wasn't turned on for half my stay and the bed smells funky.”

Dec 3, 2009 by Sarah from Wilmington,DE
Overall Rating: 6 Overall user rating

  • Location.
  • Multiple problems.

“The hotel was a good value, but there were a couple of problems (not entirely the hotel's fault). First, when we walked in our room an hour before out dinner reservations we flip-oped on the lights and a fuse blew. I called the front desk and it took 45 minutes for them to send someone to address the problem and that was after multiple calls to the front desk. Then at 6 am the next morning there was a problem with the smoke alarms in the hallway and they started going off. When that was fixed the maintenance people used to loud speakers to announce to the whole floor 3 times that it was a false alarm. Needless to say, I didn't get back to sleep after all the commotion.”

Dec 2, 2009 by Tasliymah from Far Rockaway,NY
Overall Rating: 9 Overall user rating

  • I loved the way the hotel was arranged and decorated it was beatiful, I also liked that there was a gym in the hotel and its own bar in front.
  • I think they could have included more amenities and continental breakfast for the price.

“This was definitely and upscale hotel in beaut), the staff was helpful and it the location was not bad. The only issue is that the breakfast was not free, other than great hotel.”

Nov 28, 2009 by Julie from Coloma,MI
Overall Rating: 8 Overall user rating

  • The staff was very friendly and helpful. it was in a good location.
  • No shower door. over $50 per night to park in garage.

“It was very conveniently located. Staff was very helpful and nice. The room was very tiny. To park in the garage, it cost over $50 every time you wanted to take your car out. It was a good hotel in general. I would probably stay again....maybe.”

Nov 26, 2009 by Leta from Belchertown,MA
Overall Rating: 7 Overall user rating

  • I liked that the bathroom and shower was really big. The beds had comfortable linens.
  • It just didn't feel like it had that little bit extra to be a 3 1/2 star. I thought the Renaissance was better, and that was only 3 stars.

“This hotel was just fine. So I'm not sure why I felt like that. Perhaps this hotel felt a little outdated compared to the new Renaissance.”

Nov 23, 2009 by Ann from Chelmsford,MA
Overall Rating: 10 Overall user rating

  • Great location, awesome one bedroom suite.
  • Pillows were too fat, although they were at least feather.

“This midtown hotel looks out over the Chrysler building. Felt safe. Nice staff, every one of them. Nice shower. Awesome price.”

Nov 23, 2009 by Joe from Albany,NY
Overall Rating: 9 Overall user rating

  • Size and cleanliness of the rooms.

“They have recently undergone a renovation and I would put this hotel on par with many 4 star hotels.Large bedroom and bathroom areas and very friendly staff.”

Oct 8, 2009 by Ginny from Allison Park,PA
Overall Rating: 9 Overall user rating

  • The atmosphere and the rooms. Also nice lobby.
  • Really hard to think of one.

“Great location, friendly staff, and a great lobby bar and restaurant.”

Oct 8, 2009 by Dan from Westport,CT
Overall Rating: 8 Overall user rating

  • Upbeat, Modern, and Chic.

“Very convenient to most NYC locations, but away from the congestion and drama.”

Sep 8, 2009 by Susan from Alachua,FL
Overall user rating

  • Friendly staff and wonderful location.
  • Candy items in rooms for sale, easily accessible for kids.

“The hotel was wonderful. The view and area was great. Wonderful staff willing to go out of their way for you. Would highly recommend this hotel.”

Aug 25, 2009 by Ann from Willoughby Hills,OH
Overall Rating: 10 Overall user rating

“This was my husband and my 15 year old daughters first time in in New York City. Last minute plans were made via priceline, recieved and excellent rate. The hotel was perfect for our needs. People were extremely friendly. We parked a block away not at hotel parking for a cheaper rate (coupon). We bought a one-day metro pass and the rest of the time we walked. We were in NYC for 2 nights and did quite a bit. Hotel was a great location and very comfortable to sleep in both nights. Very close to grand central station, places to eat, etc.”

Aug 3, 2009 by Diane from North Canton,OH
Overall Rating: 8 Overall user rating

  • Staff was very friendly and helpful. Room very clean and comfortable.Good restaurants within walking distance.
  • Not the place to stay if you are looking for a great view.

“A very clean and comfortable hotel. Staff is very helpful and friendly. Restaurant located in hotel has good breakfast. Variety of good restaurants within walking distance of hotel. Variety of things to do within walking distance.”

Jun 2, 2009 by William from La Mesa,CA
Overall Rating: 10 Overall user rating

  • Quality of room and management excellent.

“Great location, large guest rooms, friendly staff.”

May 25, 2009 by Stefano from Basking Ridge,NJ
Overall Rating: 7 Overall user rating

  • Loved the rooftop bar.
  • Construction! And the hotel elevators were difficult to get into and out of.

“Overall, awesome experience for the single traveler looking to meet other singles. Great area for shopping, near Park Avenue. Rooms are really very nice and comfortable for a NY hotel.”

Amenities at Shelburne Murray Hill, New York City

  • 24 Hour Front Desk
  • Babysitting/Child Services
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • No Smoking Rooms/Facilities
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
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