Shelburne Murray Hill [New York City, NY]- Hotel Reviews - MyTravelGuide.com


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Shelburne Murray Hill

303 Lexington Avenue, New York, NY

Traditional European style, modern facilities and convenient midtown location. A hotel since the 1920s, the Shelburne was redone in 1999.[more]

  • Amenity Highlights — Fitness Center or Spa, 24 Hour Front Desk, Babysitting/Child Services, Restaurant, Handicapped Rooms/Facilities
  • Average User Rating: 8.0 [rate it]
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User Reviews for Shelburne Murray Hill, New York City

Average User Rating: 8.0
Overall user rating
Cleanliness:[7.5] • Staff:[7.5] • Location:[8.0]
Based on 101 user ratings

Oct 8, 2009 by Ginny from Allison Park,PA
Overall Rating: 9 Overall user rating

  • The atmosphere and the rooms. Also nice lobby.
  • Really hard to think of one.

“Great location, friendly staff, and a great lobby bar and restaurant.”

Oct 8, 2009 by Dan from Westport,CT
Overall Rating: 8 Overall user rating

  • Upbeat, Modern, and Chic.

“Very convenient to most NYC locations, but away from the congestion and drama.”

Sep 8, 2009 by Susan from Alachua,FL
Overall user rating

  • Friendly staff and wonderful location.
  • Candy items in rooms for sale, easily accessible for kids.

“The hotel was wonderful. The view and area was great. Wonderful staff willing to go out of their way for you. Would highly recommend this hotel.”

Aug 25, 2009 by Ann from Willoughby Hills,OH
Overall Rating: 10 Overall user rating

“This was my husband and my 15 year old daughters first time in in New York City. Last minute plans were made via priceline, recieved and excellent rate. The hotel was perfect for our needs. People were extremely friendly. We parked a block away not at hotel parking for a cheaper rate (coupon). We bought a one-day metro pass and the rest of the time we walked. We were in NYC for 2 nights and did quite a bit. Hotel was a great location and very comfortable to sleep in both nights. Very close to grand central station, places to eat, etc.”

Aug 3, 2009 by Diane from North Canton,OH
Overall Rating: 8 Overall user rating

  • Staff was very friendly and helpful. Room very clean and comfortable.Good restaurants within walking distance.
  • Not the place to stay if you are looking for a great view.

“A very clean and comfortable hotel. Staff is very helpful and friendly. Restaurant located in hotel has good breakfast. Variety of good restaurants within walking distance of hotel. Variety of things to do within walking distance.”

Jun 2, 2009 by William from La Mesa,CA
Overall Rating: 10 Overall user rating

  • Quality of room and management excellent.

“Great location, large guest rooms, friendly staff.”

May 25, 2009 by Stefano from Basking Ridge,NJ
Overall Rating: 7 Overall user rating

  • Loved the rooftop bar.
  • Construction! And the hotel elevators were difficult to get into and out of.

“Overall, awesome experience for the single traveler looking to meet other singles. Great area for shopping, near Park Avenue. Rooms are really very nice and comfortable for a NY hotel.”

May 19, 2009 by Robert from Simpsonville,SC
Overall Rating: 10 Overall user rating

  • Rooms were very large, recently renovated and very clean.

“Great location and recently renovated. Large new rooms and great place for next door. Staff was very friendly and helpful. I would stay here again.”

Apr 27, 2009 by Beth from Caldwell,NJ
Overall Rating: 10 Overall user rating

  • It was updated and spacious and very clean. I loved the Avedo products!

“Our hotel room was spacious, clean and modern. The pull-out sofa was the most comfortable I have ever experienced. The Avedo products were fantastic! The courtesy desk responded promptly to a call for extra sheets. Loved it!”

Apr 1, 2009 by Connie from Clifton Park,NY
Overall Rating: 10 Overall user rating

  • Clean, excellent linens, in suite kitchenette.
  • Lobby - undergoing renovation.

“Nicely appointed hotel in Murray Hill section of Manhattan. Attentive staff and convenient valet parking.”

Feb 4, 2009 by Adam from Toronto,Canada
Overall Rating: 9 Overall user rating

  • Location was great, very close to grand central station.

“Hotel was great. Very clean, and modern with comfortable beds and plenty of space in rooms. I don't really have anything negative to say about the rooms.”

Sep 3, 2008 by Kim from Brenham, TX
Overall Rating: 6 Overall user rating
Cleanliness:[4] • Staff:[7] • Location:[7]

  • Very helpful staff.
  • Issue with dust coming through vents due to construction.

“Fridge and convection oven in room helped defray some cost of traveling with older children. Hotel was conveniently located (5 blocks from grand central). There was an issue of dust coming trough air vents due to construction but would more than likely stay here again. Hotel staff was very helpful. They went out of their way to orient us to public transportation and most convenient ways to get about the city.”

Aug 21, 2008 by Robb from Surrey, BC CA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • The bar/restaurant called Rare. Best burger ever!
  • The room smelled like smoke and there were renovations going on. Loud banging at 9.00 am sharp.

“I liked the hotel. I would probably stay there again. But I didn't like the fact my room smelled like an ashtray. They even put an air cleaner when we were out but that didn't do anything. Also the hotel is going through major renovations. Didn't impact us because we were getting up early. I had the best burger at there restaurant. I would recommend this hotel to my friends and family.”

Aug 21, 2008 by Magdy from Silver Spring, MD
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[10]

  • For Manhattan, the rooms were big and looked nice.
  • Bathroom was a bit small.

“The location and the rooms were a good size. It met all of our expectations. Just remember that they really mean check in at 3!”

Aug 4, 2008 by Barb from Lincoln, NE
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The staff was VERY accommodating. The suite we had was very attractive and roomy. Awesome experience!
  • There is nothing that I did not like.

“Hearing so many stories about people being disappointed with rooms in New York City, I was a little apprehensive about what we would experience at the Shelburne Murray Hotel. Luckily, my husband, son, and I were thrilled with the accommodations we discovered. When the staff found out that there were 3 in our party, they gave us a suite which would allow all of us a better nights sleep. The staff went above and beyond our expectations. In addition. The room was beautiful. It was large and very up to date. The beds were comfortable, and we had an awesome view of the city from our bathroom window! My friend, who is from the New York area, was very impressed and said she would recommend the Shelburne to friends who may come into the city for a visit.”

Aug 2, 2008 by Bill from Bartonville, IL
Overall Rating: 6 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • I would recommend the hotel as a good place to stay.
  • The reservation desk was a problem.

“While at the hotel everything was perfect. All the hotel personnel were great. Evidently they outsourced the reservation desk.”

Jul 28, 2008 by Kay from Toronto, ON CA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • The location and amenities were very good.
  • The in-room coffee maker didn't work very well - lots of coffee spilled and not great quality.

“Our overall experience with this hotel were very good. The location was excellent, and the room had recently been renovated with a number of amenities that we particularly appreciated: a fridge with an ice maker, reading lights on the headboard, lots of storage space, great beds and very quiet. Very spacious by New York standards.”

Jul 27, 2008 by Ian from Hamilton, ON CA
Overall Rating: 8 Overall user rating
Cleanliness:[6] • Staff:[9] • Location:[7]

  • Staff was very helpful in trying to arrange 2 beds and in giving directions.
  • Under renovation. Hallways outside our room was in disarray.

“Great waiting area off the lobby. Good location and helpful staff. Once the renovations are done, it will be even better.”

Jul 23, 2008 by Mike from Toronto, ON CA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[10]

  • Good location with a comfortable bed! Nice rooftop patio and onsite good restaurant.
  • Bathrooms were very small. Construction was noisy on the Saturday morning we were there.

“Conveniently located a few blocks southwest of Grand Central Station, the hotel offers a comfortable bed to sleep on but not much else with respect to the room itself. The rooftop patio is a nice feature providing hotel guests with a place to unwind and see the views of the city. The onsite restaurant Rare offered reasonably priced and good food and the complimentary simosas with brunch on the weekend is a nice touch!”

Jul 23, 2008 by Clint from Alexandria, VA
Overall Rating: 3 Overall user rating
Cleanliness:[5] • Staff:[6] • Location:[8]

  • Not much. It was a dirty dump.

“Room was old and dirty.”

Amenities at Shelburne Murray Hill, New York City

  • 24 Hour Front Desk
  • Babysitting/Child Services
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • No Smoking Rooms/Facilities
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
Hotel Representatives:

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