Radisson Hotel New Rochelle

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User Reviews for Radisson Hotel New Rochelle, New Rochelle

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Mar 1, 2009 by Dr.Ned from Pasadena,CA
Overall Rating: 1

• Free parking.
• Internet service.

“The hotel was nice and clean but the internet was only available in the lobby (they charge extra $10/day for a cable in your room and after my 1st day, the wireless in the lobby was not working and all had to use the one computer in the so called business center which had a very old and cheap desktop and the printer wasn't working the whole time even after I informed the front desk they didn't do anything about it. Internet is very important all the time but even more when you have business to do. There was no sleep number beds that was only on the TV commercial but not in real life.”

Sep 3, 2008 by Roberta from San Francisco, CA
Overall Rating: 3
Cleanliness:[1] • Staff:[8] • Location:[8]

• Staff is very helpful.
• Noise, cleanliness.

“The room was very dirty - bathroom especially - and we had to ask for it to be cleaned again. The hotel has a lot of parties and the police were there while we were there on noise and other problems, rooms are also not clean in terms of rugs, walls etc.”

Aug 25, 2008 by Robert from Cleveland, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Convenient and close to metro North for trip to Manhattan.
• Hotel appeared tired and worn.

“The hotel was a good value for the money. Hotel conveniently located 4 blocks walking distance to Metro North Commuter Rail for $6-8/30 min trip to/from Grand Central Station. Rooms were clean and well cared for, housekeeping staff was friendly and helpful. Desk staff was generally friendly and helpful, the evening crew more so than the days. Hotel has seen better days, the common area appeared well worn and tired, buckling floor in lobby, visibly worn carpeting. The pool, cool and refreshing after a long day walking through the city had comfortable zero gravity lounge chairs, but there was peeling paint floating debris in the pool. Overall I enjoyed my stay, the convenience and price worked well for my travel needs.”

Jun 23, 2008 by Robin
Overall Rating: 5

• Close to train to the city.
• Old and needed cleaning.

“ The Radisson at New Rochelle is easy to find. It is less than a mile from I-95. Not too much in the area. A train station is about 4 blocks away. The hotel is old looks worn out. Stains were on the floor in front of the desk. The hotel looked like it was built in the 70s. The refrigerator did not work. The room was okay. The bed was great. The area is not much to look at.
”

Apr 30, 2008 by Gail from Palmyra, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Close to restaurants and train.
• Did not have complimentary continental breakfast.

“On our floor (5th), there was chaos in the middle of the night. We were awakened by people yelling and pounding on doors incredibly loud for over 30 minutes before they were quieted by hotel management. Unacceptable.”

Feb 26, 2008 by Cleveland from Agawam, MA
Overall Rating: 4
Cleanliness:[7] • Staff:[7] • Location:[7]

• Close to New York city.
• Cold showers.

“Close to New York city, clean rooms, pleasant staff. Hotel under construction interior some rooms, problem with hot water supply.”

Feb 14, 2008 by Lisa from Baltimore, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The location is great.
• Wifi is only available in lobby. There is no thermostat in room and was warm one night.

“I have stayed here for a number of years as it is convenient for business. I think it would be nice if the hotel put a bowl of fruit out during the day or had fresh cookies on the counter (like some others I've visited).”

Dec 3, 2007 by Paul from Hampstead, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great restaurant staff.
• They forgot my wake up call.

“Great place for business. Friendly staff. They need to have people who speak English better though.”

Nov 28, 2007 by Roberta from San Francisco, CA
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[5]

• Staff is very helpful.
• Cleanliness and comfort.

“Old, dirty, tired furniture and facilities. The "sleep number" bed is only if you pay a lot extra - standard beds are thin, lumpy + very uncomfortable. The breakfast/brunch buffet looked and smelled so old we did not eat there.”

Nov 27, 2007 by Josephine from Randallstown, MD
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[7]

• The bed was very comfortable. I enjoyed the bed! The bathroom could have been larger.
• I did not like the size of the bathroom.

“I enjoyed the bed and so did my 10 years old daughter.”

Oct 17, 2007 by Aviva G. from Marlborough, MA
Overall Rating: 3
Cleanliness:[1] • Staff:[8] • Location:[1]

• Nothing.
• It was dirty and unkempt.

“Don't stay here; I felt like there were bugs crawling on me. I didn't want to go barefoot because I was afraid of the filth.”

Oct 11, 2007 by Sue from Grass Valley, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[6]

• Not too far from Mamaroneck where we had to be.
• Hoped it was the one in New Roc for convenience.

“I needed a hotel close to Mamaroneck, which this was. Price was great. Not as convenient as the Radisson in the New Roc, off Boston Post Rd. Did not dine, but had a drink in the bar. Service was slow, due to only one bar tender and a large crowd. Would stay there again for the price!”

Sep 26, 2007 by Della from Indianapolis, IN
Overall Rating: 2
Cleanliness:[7] • Staff:[2] • Location:[7]

• Distance from train station.
• Most everything.

“The hotel had a star rating of 3, however, that leads travelers to expect much more than what they get when staying at this hotel. The hotel lobby was nice but the room need everything replaced and updated. We stayed at the 2.5 rated hotel in New Rochelle (Residence Inn) earlier this year and it was much better than this hotel.”

Sep 21, 2007 by Gary from Marietta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Excellent location for suburban New York business appointments.
• Can' think of anything negative.

“Pleasant check in process. Sharp amenities overall. Comfortable rooms. No complaints.”

Sep 19, 2007 by Paul from St Paul, MN
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[6]

• Easy access.
• Lack of amenities.

“For the money, there ought to be at least a continental breakfast, complimentary newspaper, etc. this was a $65 room most places in the country.”

Aug 28, 2007 by Derek from Bethesda, MD
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• The location, cost and the in Hotel Dance Club.
• Office space on top of hotel.

“I was great for what it is a nice clean hotel that worked.”

Aug 20, 2007 by Seena from Norwalk, CT
Overall Rating: 3
Cleanliness:[6] • Staff:[3] • Location:[3]

• Check in easy.
• Construction out of my window.

“They did not have room I booked. I chose hotel for Sleep Number bed to experience it and did not very disappointing. Construction in front of hotel very disruptive and noisy. Price should have been reduced in half due too this inconvenience. If I had known there was construction, I would not have stayed there. Checked out at 7 in the morning to escape it. On the whole I felt I wasted this trip.”

Jul 8, 2007 by Tim from Binghamton, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[7]

• The location was good. The staff who checked us in was helpful & wonderful.
• There was no breakfast at all. The staff on the desk in the morning was curt & not helpful at all.

“We were a couple on business travel. That was not one of the choices. The hotel was clean. The bed was nicely firm. The room was well appointed. The air conditioning worked well. The front desk staff when we checked in was welcoming and very helpful. There was no breakfast provided, not even coffee in the lobby. Even one star hotels that we have stayed in provide coffee! The front desk staff when we checked out was rude. The hotel is well located.”

May 27, 2007 by Jon from Fairhaven, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Efficient space, with friendly staff.
• Construction.

“Nice hotel in NY area, friendly, helpful staff. Met my needs for the night. Convenient location close to metro-north and restaurants and shopping.”

Apr 29, 2007 by Catherine from Charlottesville, VA
Overall Rating: 8
Cleanliness:[3] • Staff:[9] • Location:[9]

• Proximity of the train station.
• Some disgusting under wars found in the room.

“Friendly hotel in an area for business travelers only [ except the immediate proximity of the train station to new York] no restaurants around, only the hotel one which is fine, no possibility of walking around as the area is very poor. Nice room except this bad experience of cleanliness.”

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Amenities at Radisson Hotel New Rochelle, New Rochelle

120 AC 220 AC 24 Hour Front Desk 24 Hour Security Air Conditioned Bar/Lounge onsite Brailled Elevators Breakfast Bus Parking Business Center Charge for adult rollaway. Coffee Maker in Room Conference Facilities Connecting Rooms Copy Service Cribs Available Disco Elevators Exercise Gym Express Checkout Express check-in FEMA Approved Fire Alarm with Light Fitness Center or Spa Free Newspaper Gift Shop Golf Grab Bars in Bathroom Hairdryers Available Handicapped Rooms/Facilities Health Club High Speed Internet Access Housekeeping - daily Ice Machine

In Room Movies In room safe available on request Indoor Tennis Iron Ironing Board Laundry Service Laundry/Valet Services Live Entertainment Meal Plan - Continental Microwave available on request Modem in Room Night Club Outdoor Pool Outdoor parking at the hotel. Phone Service Pool Ramp Access to Buildings Recreational Vehicle Parking Refrigerator Restaurant Room Service Safe Deposit Box Security Features Shops/Commercial Services Smoke Detectors Sprinklers In Rooms Television with Cable Tennis Truck Parking VCR rental at hotel. Vending Machines Wake-up Service Wheel Chair Access

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