Holiday Inn Express and Suites Franklin

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User Reviews for Holiday Inn Express and Suites Franklin, Franklin

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May 26, 2008 by Megan from Rockledge, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• All but one staff member was awesome! They are very attentive.
• One rude lady and the owner were slightly rude as well.

“Called for early check in. they said it was no problem. When we arrived the owner said no early check in are available. "We have no room." I explained to him that I called and asked and he reluctantly agreed and let us check in. Other than that things were okay. We were checked out twice and had to get new room keys, however, Jason, a staff member there was superb. You can tell he knows about southern hospitality and how to keep customers coming back. The hotel overall was decent. It is certainly not romantic or anything, but great if you just need a place to lay your head. It is located in a very nice town. A good distance away from Nashville (about 30 minutes). Pool is indoors, however it is closed from Labor day to memorial day.”

Mar 5, 2008 by Susie from Edmonton, AB CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Comfortable.
• Far from restaurants and bars, not in walking distance.

“Good place to stay.”

Jun 15, 2007 by Christa from Saginaw, MI
Overall Rating: 1
Cleanliness:[2] • Staff:[6] • Location:[8]

• Nothing at all.
• Just about everything.

“This is by far the worst Holiday Inn Express I've stayed in. The king sized bed sheet had a huge hole in it and the pullout sofa sheet & (green crushed velvet) cover was ripped. Room was very musty and dusty. Big disappointment for a suite. Remaining two nights spent next door at La Quintal. La Quintal for $10 more: fresh, clean, sunny room. Adjoined sitting room with separate entrance served as king suite. Great breakfast included. Very upset I stayed at Holiday Inn Express!”

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Amenities at Holiday Inn Express and Suites Franklin, Franklin

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Babysitting/Child Services Bath Tub Breakfast Buffet Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Florist Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies

Iron Laundry/Valet Services Modem Lines in Room Multilingual Outdoor Pool Outdoor Tennis Parking Pets Allowed Phone with speaker Pool Radio Refrigerator Safe Safe Deposit Box Satellite TV Secretarial Service Sprinklers In Rooms TV Remote Control Television with Cable VCR Vending Machines Video Checkout Wake-up Service