Doubletree Hotel Memphis Downtown

Photos of Doubletree Hotel Memphis Downtown, Memphis

• Add your own photo of Doubletree Hotel Memphis Downtown

User Reviews for Doubletree Hotel Memphis Downtown, Memphis

• Add Your Own Review »

Jun 2, 2009 by Stephanie from Maplewood,MO
Overall Rating: 5

• The rooms were recently redone, new, stylish and clean.
• The customer care line was a joke. Nothing ever came of calls made.

“It was nice and clean. The concierge was friendly and it was very close to Beale st. However, our first room's air conditioner leaked all over the floor and created a huge wet spot on the floor. When we called the "care line" they said they would send some one up but no one ever came. We finally had to tell the concierge about it and they moved us to a different room. I asked for a trash can in the new room via the care line
and never got one. There was extensive rennovation going on onour floor and we had to dodge dumpsters and old mattresses. The new room was nice and newly redone.”

Jan 5, 2009 by Rick from Wappapello,MO
Overall Rating: 9

• The comfort of the bed was great.
• The Toe Nail in the floor that did not belong to us.

“We loved this place, it is great for location and comfort. The staff was above and beyond. I thought I had left my suger meter at the hotel and the staff went and looked for it, called me on my cell and helped me find it. I will go back.”

Jan 3, 2009 by Mike from Bloomington,IL
Overall Rating: 8

• Location.
• Parking was horrible, had to valet park or park on the street.

“Room was ok. Curtains were broken. We didn't spend that much time in the room or hotel just two nights. Parking is horrible and I do not feel you should have to pay to park your car.”

Oct 25, 2008 by Steven
Overall Rating: 7

• Good location, friendly, helpful staff, free WiFi; great restaurants in area.
• Business center just ok, offset by Kinko's next door.

“I enjoyed my stay at the Doubletree downtown Memphis. There is a trolley a few blocks away for transport to the convention center for $1. Or, you can walk it, either way. The staff was very nice and polite. This hotel is in the center of Memphis social life. It's near Beale Street. It's near some famous Memphis restaurants. The Rendezvous is just around the corner. The Peabody Hotel is next door and is a nice place to gather for drinks and to listen to the pianist play standards. My room was small but well appointed. There was a funky old or chemical smell in the closet. I don't know if it was musty or what.”

Oct 24, 2008 by Ruairi
Overall Rating: 9

• Location.
• Nothing. Except maybe that the pool was closed for the off-season and the beds were a bit smaller.
  

“Excellent location, cleaned daily, would definitely stay again.
”

Oct 23, 2008 by Nancy
Overall Rating: 6

• The front desk clerks were very courteous when we checked in.
• The lighting in the hall (outside the hotel room) could have been better.

“It was not difficult to locate the hotel; was surprised the hotel only had valet parking.”

Oct 9, 2008 by Alan
Overall Rating: 10

• Terrific room, comfy (though small) bed, great location in downtown Memphis, fun and well- appointed lobby, really friendly staff.
• The hallways heading to the rooms were hot, musty and sort of seemed old and maybe a little moldy.

“Great hotel! I want to stay there again! Everyone from the valet-man to the desk clerks to the room service ladies were as friendly as they could be.”

Sep 13, 2008 by Don from Newnan, GA
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[10]

• It was convenient to Beale Street and other attractions.
• Service and cleanliness were 2-star quality at best.

“Good hotel for business travelers or people in Memphis on vacation that want to be centrally located to the attractions. The lobby was cluttered and uninviting, the staff was indifferent, parking cost $20 a day, room was not detail-cleaned to the expectation of a 3-star hotel. There was mold stains on the ceiling of the bathroom, both the bathroom door and room door were dirty and had not been wiped off in some time. There were numerous stains on the carpets throughout the common areas of the hotel, giving it a run-down feeling. The hotel did not provide a display of local attractions and what little they had was out-dated. The quality of the staff, condition of the amenities, level of cleanliness throughout the hotel, and cleanliness of the room were not close to 3-star quality.”

Sep 7, 2008 by Katherine from Madison, AL
Overall Rating: 3
Cleanliness:[4] • Staff:[9] • Location:[8]

• The staff was extremely friendly and courteous.
• The carpet was abominable.

“The hotel is in close proximity to Beale Street which probably explains the dire condition of its rooms. The carpets need replacing and the bath needed tile repair and a good cleaning (corners count too!). The Fridays Restaurant opened early and closed late, making it an easy choice for our meals. The bed was very comfortable. The auto valets were prompt. If it had new carpet and clean baths, it would be a repeat choice. But that carpet smelled really bad and felt grimy beneath our feet. We kept our shoes on the entire time.”

Aug 21, 2008 by Linda from Poplar Bluff, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were very comfortable. Everything was very clean.
• The double beds were very small, almost like twin size, but comfy.

“Nice and clean, great staff, convenient to Beale Street. Parking was a little expensive at $20.00 a day.”

Aug 12, 2008 by Alex from Nashville, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• They were able to accommodate.
• My confirmation was lost.

“The hotel was overbooked, they were able to accommodate me in a room. The hotel overall was very nice.”

Aug 12, 2008 by Elizabeth from Stouffville, ON CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[10]

• Location.
• Room was not the greatest.

“Location was great.”

Aug 7, 2008 by Carey from Hopkinsville, KY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Friendly staff, prompt valet, w/in walking distance of everything we needed.
• Nothing. Everything was quite adequate.

“Pleasant atmosphere with friendly, home-like staff. The accommodations were above our expectations and Clifton w/ the Valet Team was a superb source. My visit was for leisure this time around and I will be planning another leisurely trip for my wife, children, and myself again soon. I highly recommend the Doubletree Downtown Memphis. Thanks.”

Aug 6, 2008 by Sandra from Alton, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to everything I wanted to see.
• Backed up at check out time.

“This hotel is beautiful, very well staffed, and very close to everything to see. Very clean and comfortable. Would stay again at any time.”

Jul 28, 2008 by Lindsey from Oxford, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Great staff, location, security, and the bedrooms were worth every penny paid!
• The area that it is located in is fairly dangerous especially for young traveling girls like ourselves.

“I would highly recommend the Doubletree for any traveler. I took 5 of my girlfriends out for my best friend's 22nd birthday and all the fun hot spots were within walking distance. The staff was so sweet and accommodating!”

Jul 24, 2008 by Ken from Nash, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Dinning was good.
• Room was small for children.

“Nice place to stay for couples. Not very child friendly.”

Jul 23, 2008 by Erin from Tucson, AZ
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[6]

• The TGIF staff was great.
• Rooms, lobby and staff was so rude.

“Check in was ok, but from the room, the building and the staff it is hard to understand how this hotel still has a flag as a Hilton product. This hotel is a dump. Worst hotel I have ever been at.”

Jul 21, 2008 by Mark from Dyersburg, TN
Overall Rating: 6
Cleanliness:[5] • Staff:[9] • Location:[8]

• Cookies.
• Spider and bugs in room/air not cold.

“Good location, spiders scared children, staff was very friendly.”

Jul 19, 2008 by Shawn from Kettering, OH
Overall Rating: 9
Cleanliness:[7] • Staff:[6] • Location:[10]

• Location.
• Concierge was terrible. Tried to order flowers for wife. Had to do all of the ordering and phone calling myself.

“Hotel was great. Clean, great location, good restaurant inside. Very nice room. Front desk personnel were very helpful and polite. Concierge service was severely lacking. I wanted to order flowers and have them sent to the room. Concierge didn't know how to do this, and was unable to have the order charged to my room. Basically all the concierge did was dial the phone, I did the rest.”

Jul 10, 2008 by Joyce from Macon, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great location.
• Hotel room too small for a family.

“Great location. Very clean, very modern, very well decorated.”

• View All User Reviews

Learn more about Doubletree Hotel Memphis Downtown at Priceline Travel Guides »