Holiday Inn Express Hotel and Suites Cleveland

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User Reviews for Holiday Inn Express Hotel and Suites Cleveland, Cleveland

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Aug 27, 2009 by Neva from Cordova,MD
Overall Rating: 9

• Large rooms.
• Strange elevators.

“Great hotel, large rooms, decent breakfast.”

May 26, 2009 by Jennifer from Galion,OH
Overall Rating: 3

• The breakfast and the staff at breakfast were good.

“Generally clean building and was old.”

May 4, 2009 by Dawn from Baltimore,MD
Overall Rating: 10

• Very clean and convenient to all our interest.
• Got a 2 year old Pepsi out of there vending machine.

“It was very clean. The staff was grate. The breakfast was good.”

Apr 12, 2009 by Kelly Jones from Bettsville,OH
Overall Rating: 5

• It was close to what
  I wanted to see which was an NBA game.
• There was cracks in the ceiling try to shut the curtain the stick was on the floor.

“The beds were amazingly comfortable did not like the construction by my room windows could at least be upgraded friendly people very helpfully with finding a place to eat.”

Mar 16, 2009 by Amy from Powell,OH
Overall Rating: 8

• I loved the old building and the large room with wood flooring.
• The shower curtain was not entirely clean and I had to walk to the parking garage.

“I would recommend this hotel. The old historic building was lovely and the king room was large. The shower curtain needed scrubbing and the shower water was not hot, but other than that I liked the room.”

Nov 19, 2008 by Roxann from Littlestown,PA
Overall Rating: 9

• The historic building.
• The water was not hot or warm enough for the whirlpool tub.

“The hotel was great. The room was nice and spacious the location was great for walking distance to the mall and rock and roll hall of fame. The breakfast bar just needed to be restocked more frequently. My only dislike of the trip was the fact it was cold and rainy, but hotel can’t help with that.”

Oct 21, 2008 by Tammy
Overall Rating: 8

• The location was the best. Breakfast was great and lobbies were beautiful.
• Room could have been more updated.

“Overall the room was nice. Lobbies and main hotel were beautiful. Room was outdated but okay. Location was very convenient to many of the attractions in Cleveland.”

Sep 2, 2008 by Jeff from Bridgman, MI
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[8]

• Staff at the lobby was friendly/courteous. Close to ball park. Nice big room, great for the price.
• Carpets had a few unsightly stains & a little old looking. Construction across the street was unsightly.

“Stayed for one night passing through Ohio. Had never been to Cleveland. Seemed like a decent location although the construction across the street detracted from the visual appeal. Close to Baseball park, and had a nice assortment local establishments to visit. Parking around the corner in public facility for $12, validated by hotel, which allowed as many ins/outs as desired. Supposedly close to Rock & Roll hall of fame. Would have liked to stay an extra day or so. The free upgrade to the room was really nice.”

Jul 14, 2008 by Amanda
Overall Rating: 6

• The scenic view's.
• The size of the elevator's.

“The road construction was very inconvenient.”

May 15, 2008 by William from Tilton, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and value.
• Lacked historical or romantic ambience.

“Perfect for the business traveler, short on amenities long on convenience, cleanliness and hospitality.”

May 13, 2008 by Andrea from Aliquippa, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• Proximity.
• Parking.

“We all enjoyed our stay, everything was fine.”

May 7, 2008 by Paul from White Pigeon, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Clean room with lots of space.
• Area of hotel under major construction.

“The location was good and the room was clean, but there was one problem. Nobody informed us that the street, this hotel is on, is under major construction, and that it is very hard to find this hotel if you do not know downtown Cleveland well.”

Apr 24, 2008 by Artie from Williamsville, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very good staff saved money on the amenities b/c it Holiday Inn Express.
• The coffee in the rooms is not good at all, broken ice machines.

“The ice machines were all broken, finally the desk sent us to the 9th floor for ice, we were on the 5th. The staff was great! Good directions and advice for local dining. Great location, everything in walking distance including the rock and roll hall of fame.”

Apr 17, 2008 by Alan from Honeoye Falls, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Large Rooms.
• Nothing.

“The place to stay if you are going to a Caves/Indians games.”

Mar 26, 2008 by Raghu/Sandhya from Novi, MI
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[6]

• Excellent breakfast; friendly breakfast room staff.
• Too many things.

“1. I was not provided an extra bed but I ended up paying for it anyway. 2. The toilet flush did not work and we had to move rooms with luggage and young child to another room in the middle of the night. 3. The hotel's elevators need magnetic room key cards to operate. My son got stuck in the elevator. My own cards did not work half the time. Very frustrating experience. 4. The TV set did not work and it took the hotel forever to send a person to fix it and he took a long time to fix it, by that time we were too tired to watch the telly and just went to sleep thereby missing an important tennis match (Indian Wells Open Tournament - Nadal Versus Blake match).”

Feb 19, 2008 by Brittany from Bellevue, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[5]

• High security level.
• The construction outside the hotel.

“The room was large and very clean and the staff was very courteous.”

Jan 7, 2008 by Chad from Marysville, ND
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Roomy great location.
• Construction in city made it hard to find.

“Great over night, close to Cleveland attractions and affordable.”

Jan 3, 2008 by Brian from Hilliard, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Large room, great shower, good breakfast available.
• Elevator broke down, had to descend 14 floors to leave.

“Well worth the money, expected much less! Great proximity to baseball and basketball stadiums and bars.”

Jan 2, 2008 by Sarah from New Albany, IN
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Convenient to rock and roll hall of fame.
• Parking was difficult to find. Mostly due to road construction.

“For a two star hotel, it was great. Nice big room and a Jacuzzi tub to boot! Parking was expensive and not very convenient. But that all worked out in the end.”

Oct 3, 2007 by Julie from North Tonawanda, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Convenience to the event we went to see in Cleveland.
• Although adequate, the clerk who checked us in was not that efficient or friendly.

“The hotel was great. It was very easy to locate in the city and it was very close to the arena that our event was at. There were great restaurants and night life very close to it as well, and was within walking distance to the Rock and Roll Hall of fame and waterfront. The quality of the hotel was great and our room was much nicer than we anticipated for the cost we got it at. All in all, a great experience.”

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Amenities at Holiday Inn Express Hotel and Suites Cleveland, Cleveland

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Barber/Beauty Shop Bath Tub Breakfast Buffet Business Center CD Player City Center Coffee Maker in Room Connecting Rooms Copy Service Cribs Available Currency Exchange Desk with lamp Email Service Executive Level Exercise Gym FAX Free Newspaper Gift Shop Golf Guest Laundromat

Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Internet Access Iron Kitchen Laundry/Valet Services Modem Lines in Room Multilingual News Stand Parking Phone with speaker Porters Radio Rollaway Beds Room Service Safe Deposit Box Satellite TV Security TV Remote Control Television with Cable Vending Machines Video Checkout Wake-up Service

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