Best Western Kenwood Inn

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User Reviews for Best Western Kenwood Inn, Cincinnati

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Sep 6, 2006 by Mike from Lexington, KY
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Rates.
• Dangerous driveway to main road.

“Unfortunately, only smoking rooms available. Hotel has changed hands many times over the years. Old hotel in need of remodeling. But overall 2 star.”

Aug 23, 2006 by Faith from Carrollton, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• The hotel was in a good location and good price for what we went down there for.
• The only thing I didn't like was that everything in our room was really clean except in the bathroom.

“The hotel was very nice, and the price was right. Also the two pool areas we very nice and kid friendly. It is also in a good location, only 13 miles to Kings Island and close to good restaurants & shopping. We will stay there again the next time we go down...”

Aug 21, 2006 by Bret from Martinsville, IN
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convenient location and two nice pools.
• Air conditioner in room had some trouble cooling the room.

“I liked the location of the hotel and overall the facilities were good. The check-in and check-out were quick. A shopping mall and many restaurants were nearby. One drawback was that in my room the air conditioner was slow to cool the room when I turned it down overnight.”

Aug 19, 2006 by Terence from Clinton Township, MI
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Attractive setting, well maintained pools & surrounds.
• Hallways needed an update.

“Well located hotel for all of Cincinnati's major attractions. Indoor & outdoor pool facilities makes it a good hotel regardless of weather.”

Aug 19, 2006 by Susan from New Albany, OH
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[7]

• I liked that it was close to Kenwood Mall and a Bob Evans.
• The bed was hard, the pillows were not soft, and bathroom was iffy.

“Overall the hotel served the purpose for our visit. It was a good location and close to the tennis tournament that we were attending. I like that the mall is close and that there was plenty to choose from as far as food goes. It wasn't amazing but once again, it served it's purpose.”

Aug 5, 2006 by Denise from Westerville, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The hotel was convenient, wonderful place to stay and worth coming back to.
• I had a wonderful visit , there was not a thing that I didn't like.

“The hotel staff was very courteous, pleasant and very helpful. We had a lovely visit and would most likely return for future visits to the Cincinnati area.”

Jun 21, 2006 by Shawn from Columbus, OH
Overall Rating: 3
Cleanliness:[4] • Staff:[2] • Location:[6]

• Location.
• Staff, room quality.

“Pretty dumpy. Worse Best Western I've ever stayed in.”

Jun 15, 2006 by Dave from Dublin, OH
Overall Rating: 1
Cleanliness:[1] • Staff:[6] • Location:[6]

• Good location.
• Hotel is dirty, Needs renovation, Beds shot, Low quality.

“This is by the far the worst two star hotel I have ever stayed at. Hotel is desperate need of a major renovation of facilities, Should be a 1/2 Star at best.”

Jun 13, 2006 by Dave from Romulus, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[9]

• Staff was helpful, centrally located, pools.
• Poor maintenance.

“No hot water when we first arrived but was quickly fixed. Exterior door falling off. Outdoor pool full of cottonwood fluffiest (seeds). Room was clean. Indoor pool worked for me. 30 minutes to northwest or southeast corners of city.”

Jun 12, 2006 by Mike M. from Cincinnati, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Convenient close to the interstate nearby shopping and food.
• Traffic leaving hotel can be troublesome with no traffic light at the exit.

“It is an old hotel, that has gone be several different names. It was not within the area that I had requested, but we made due. A little extra miles traveled was needed to get us back and forth to our event, but all in all, we weren't overly inconvenience. We had request a room in Blue Ash Ohio, and this was not in that area. In fact, it was probably 10 miles from there.”

Jun 9, 2006 by Brian from Elizabethtown, KY
Overall Rating: 2
Cleanliness:[2] • Staff:[6] • Location:[8]

• Staff was courteous. Location was good.
• 1st room not ready, 2nd room given smelled strongly of cat urine.

“Staff was courteous. Housekeeping/maintenance has some serious concerns to work out. Our first room (211)was incomplete (no pillows, bathroom dirty, trash in containers,etc.) We complained to desk staff. We were given a new room. Our new room (213)had a strong odor of CAT URINE. We asked for assistance on this matter. (Keep in mind it is 9pm) We waited about 10 minutes, then went to pool (it closes at 10pm). Came back at 10:15pm and there was a can of deodorizer spray. That did NOT fix the problem. At this point we just tolerated it (the smell). The next night we asked for a new room, and was given the original room (211)(cleaned finally). Entry door to this room was very squeaky, fortunately, I watched MacGyver as a kid and used a bar of soap to stop the squeaking, impressed the kids!This hotel was probably really nice some time ago, but has aged, and needs some serious TLC. There are no clear directions to find the pool, especially when it is dark.”

Jun 6, 2006 by Jeff from Southpoint, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The indoor/outdoor pool ,the exercise facility an the clean rooms an lobby.
• Not a thing to complain about.

“I would love to come back an stay there soon.”

May 11, 2006 by Christina from Columbus, OH
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[7]

• It had beautiful, secluded grounds off of a busy street. It was very private.
• There were no towels on the pool area and the room. GREAT DISAPPOINTMENT!!

“Overall, was a bad experience. There were no towels in room or at the pool. Front desk said sorry about your luck, you'll have to wait until 7:30am...completely unacceptable. The bathroom was dirty, the room phone was inoperable, the TV was fuzzy, not clear picture, the security door lock was busted, the shower drain did not drain, the water got no hotter than luke warm, and hospitality came knocking at 9:30am to see if we were still checked in, waking everyone up. The hotel had great potential to be a great place to stay, but the above made it very difficult to digest.”

Apr 14, 2006 by Tim from Pflugerville, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[5]

• Nice indoor pool and fitness center.
• Bed - comforter smelled like BO. No free breakfast. Need more TV channels (Fox News, CNBC).

“There was no one there. It was empty. Loved the pool and the fitness center. I travel to Cincinnati to visit family frequently and would love to stay here again.”

Mar 29, 2006 by Carole from Edgewood, MD
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[10]

• Very close to highway exit without being noisy.
• Low wattage light bulbs, very small bathroom, sink drain very slow, sink stopper apparatus had come out and was lying on counter.

“While it looked very high-end from the outside, I found it just okay in the room. I dislike rooms that have low wattage light bulbs, and the sink barely drained. ”

Mar 2, 2006 by Lori from Clinton, TN
Overall Rating: 1
Cleanliness:[5] • Staff:[4] • Location:[2]

• Great location.
• Room door needs to be better secured and a more advanced security locking system for door.

“The hotels greatest asset is there location. I would not recommend this hotel to anyone.”

1 of 1 people found this review helpful.

Mar 2, 2006 by Joe from Whiteland, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Easy to get around in.
• The breakfast was much less than desirable.

“Nice place to spend a quick night. Don't eat there. no control over hot or cold water. hot Saturday night, have to wait to get cold. Sunday morning, all cold, no hot at all.”

Feb 23, 2006 by Ron from Cincinnati, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Nice indoor pool, close to highway and shopping.
• Restaurant & room service closed early.

“Nice family friendly hotel. The hotel accepts small pets too! Clean, comfortable and courteous Close to shopping and dining. Big, warm indoor pool that always had towels. In general, a nice place to stay.”

Feb 12, 2006 by Lauri from Charlottesville, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good location with free wi-fi.
• The breakfast buffet was awful.

“Great location in Cincinnati that was easy to find. Very nice room with free wi-fi but no complementary breakfast buffet and the one that they charged for was awful.”

Dec 24, 2005 by Dave from Hamilton, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Easy access to location. Clean rooms.
• N/A

“Easy access location and clean rooms. The super breakfast buffet only had a few items. There was no fruit, or pancakes.”

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