Four Points Cincinnati Downtown

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User Reviews for Four Points Cincinnati Downtown, Cincinnati

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Aug 23, 2005 by Andres from Fayetteville, AR
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Location
• The hotel staff is not very friendly.

“They should put friendly people in the front desk. These are the first people that you have contact with. They seems like in a bad mood all day long...”

Aug 10, 2005 by Heather from Richmond, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Concierge tried to be helpful, but didn't seem knowledgeable.

“Hotel is in a great location. The rooms are comfortable and clean. The staff was very friendly. It has a great outside pool with a nice sundeck.”

Aug 2, 2005 by Mark from Sterling Heights, MI
Overall Rating: 1
Cleanliness:[2] • Staff:[3] • Location:[10]

• good location
• poorly maintained

“Musty smell due to massive water leak from A/C unit. Room poorly maintained. Fixtures falling from walls. Long wait to check in. Worst Four POints I've ever been in. Worst hotel I've been in in several years, regardless of price. ”

Aug 2, 2005 by Tiffany from Cincinnati, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Beautiful hotel, great view of the city and river from Cincy side.
• Nothing!

“Everything was great! The staff was very friendly, everything we asked for was given in a courteous manner.”

Jul 26, 2005 by Pamela from Warner Robins, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was located really close to major attractions
• Parking! We parked in a lot that looked like it belonged to the hotel but it ended up costing us $15

“This hotel's location was perfectly located in reference to the Reds and Bengals Stadiums. The price was really reasonable but make sure you park in the hotel's parking lot. We arrived late and woke up the next morning with a letter on our vehicle saying that we owed $15 for parking or else we would be turned over to a collection agency. That is ridiculous!”

Jul 24, 2005 by Robert from Magnolia, AR
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[8]

• Good clean room
• There were no non-smoking rooms available which ruined my whole experience.

“The location was great. Hotel was clean. Pool was good, but I was under the impression that non-smoking rooms were booked. I had problems with allergies the next day. Only problem that I had.”

Jul 21, 2005 by Michael from Columbus, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[7]

• Excellent quality of service from every staff member I dealt with.
• Lack of free parking for guests.

“I recently stayed one night at this hotel on a trip to visit the Newport Aquarium in Newport, KY. Despite the affordable price I paid, every facet of my stay at the hotel was top-notch. The room and other hotel areas were all very clean. The staff was amazingly courteous, and the room service was excellent. My only complaint would be shared with other hotels in the area as well: When paying for a hotel room, it doesn't seem right to also have to pay a premium to park my car at the hotel. It would be nice if there were some sort of validation avaiable for paying guests of the hotel. ”

Jul 21, 2005 by Paul from Huntington, WV
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Staff (front desk, doorman/valet, and room staff) were kind, helpful and pleasant.

“Four Points Downtown is one of the best hotels I've visited in Cincinnati. I make 2-3 trips per year and this is a wonderful place to stay.”

Jul 20, 2005 by Keith J. from Loveland, OH
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Clean room
• Very small room

“Nice room, but very small.”

Jul 6, 2005 by Kristen from Cincinnati, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• I enjoyed the friendliness of the staff.
• The food at Bistro on Elm was o.k. The staff was very pleasant.

“I thought the hotel was inviting and definitely met my expectations. I look forward to staying with them again.”

Jul 5, 2005 by Gary from Hillsboro, KY
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[10]

• location
• small room, small 3/4 size bed, lousy view

“nice location and price but very cramped room and bed”

Jul 2, 2005 by Sherry from Mount Clemens, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, friendly staff, pool
• horrible pillows, no coolers allowed

“The staff was friendly and accommodating. They brought extra pillows when requested and allowed us a late check-out. The only downside was that the pillows (even the extras) were either flat as a pancake or lumpy.”

Jun 29, 2005 by Lp from Whitefish Bay, WI
Overall Rating: 10
Cleanliness:[6] • Staff:[10] • Location:[10]

• Great value
• The bathroom was not clean

“Great location, nice lobby and staff. Bathroom had mold on shower curtain, hair on floor and the vent was clogged with dust.”

Jun 26, 2005 by Ray from Indianapolis, IN
Overall Rating: 4
Cleanliness:[8] • Staff:[4] • Location:[8]

• We were able to walk to a Reds game, bypassing loads of traffic.
• You have to work hard to park for cheap, searching and walking.

“It's close to all that downtown has to offer but you lose some freedoms of suburban hotels. There is no free parking except the highly sought after meters on Sunday. We were a bit nervous about leaving our car in the lots and garages in the sketchy local area. Because it is part of the convention center complex there is no food allowed (but you can buy their $10 cheeseburgers if you've got money to burn) and there are plenty of rowdy and young guests around attending conventions.”

Jun 25, 2005 by John from Jasper, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• the location we were able to walk anywhere we wanted to go
• there was nothing we did not like

“the hotel was clean, the people were friendly and very helpful. for the price we paid we were extremely happy with the service. We would recommend this hotel to anyone going to cincinnati.”

Jun 22, 2005 by Diana from Belleville, MI
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[4]

“The hotel was very nice. However, Parking is very difficult, especially if you have a trailer. When you call to ask about parking, the answer is different from when you actually arrive.”

Jun 20, 2005 by Chad from Lexington, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Great clean room, worked with me to get NonSmoking room
• Charge $20 for parking EACH night

“Hotel was great. Nice pool, great rooms, work with you to make your stay great.”

Jun 20, 2005 by Jill from Chesapeake, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Outdoor pool is AWESOME. hotel is conveniently located to many things.
• Paying to park when you're already paying for a hotel room - this always urks me

“ Upscale atmosphere. If you eat at the hotel, be prepared to pay big bucks. Says no coolers or outside food permitted to be brought in, but hotel does not stand by the policy. Bar at the pool is very nice.”

Jun 16, 2005 by Andrea from Fishers, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very convenient location.
• Our room had a full-size bed......... too small!!!

“We enjoyed the Four Points, and would definitely go back again.”

Jun 16, 2005 by David from Zionsville, IN
Overall Rating: 3
Cleanliness:[4] • Staff:[6] • Location:[9]

• Price and Location were it.
• Dirty, old, needs to be updated, rooms were noisy, sheets were torn, bed skirts were ripped

“The location was great, the price was great...but that was it. The hotel itself is very old and needs to be updated, the rooms were not very clean - kleenex never was refilled after it had been out since we were there, sheets were torn, bedskirt was torn, room was very noisy - loud toilet, and anytime a door opened or closed in our hallway you could hear it. I would not stay at a 4 points sheraton again after this experience.”

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Amenities at Four Points Cincinnati Downtown, Cincinnati

24-hour front desk ADA-approved rooms available AM/FM Alarm clock radio ATM Adjustable thermostat Air conditioning Babysitting service - fee Bathroom amenities Bistro Bar Bistro on Elm Business center/services Cable/satellite TV Coffee maker Color television with remote control Concierge services Fire alarms/Smoke detectors/Sprinklers Fitness facility Gift shop/News stand Golf nearby

Hair dryer In-room movies Iron/Ironing Board Laundry/Valet Services Meeting facilities Multilingual staff Newspaper delivered (Mon-Fri) Outdoor Pool (seasonal) Refrigerators available Rental car desk Room service - limited hours Safe deposit boxes Shuttle service (limited) Telephone w/voicemail and dataport Valet Parking Video Checkout Wake-up services Work Desk with Lamp