Four Points Sheraton Portland Downtown

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User Reviews for Four Points Sheraton Portland Downtown, Portland

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Dec 30, 2007 by Carol from Bellingham, WA
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[10]

• The location was excellent! Down town within walking distance of many attractions.
• The room and hallways were drab and unattractive.

“Although the rooms are not attractive, they are comfortable. Comfort combined with the location of the hotel means we would stay here again.”

Dec 30, 2007 by Jim from Lynnwood, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Convenience to services & shopping.
• $26 for parking seems a little extreme! $10/day for internet is also too much.

“This hotel matches up with its 3 star rating in every way. It was clean, convenient and pleasant. The staff was more than helpful. A front desk person found me a cup of coffee at 4:00 am at our departure.”

Dec 29, 2007 by Steve from Springfield, OR
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[8]

• Location and staff.
• Hotel being undated and we did not get a newer room.

“Overall okay, but there was a smoker on our floor in this "non smoking" hotel. We told the staff two different times about this as there were 2 instances of smoking. It finally stopped smelling.”

Dec 10, 2007 by Blaine from Pendleton, OR
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[10]

• The location is excellent, close to the max stop. We liked the lounge, generous drinks, and good atmosphere.
• Lack of refrigerator and microwave, poor hot water heating system. No grab bar for toilet, bathroom, ice cold.

“Parking was convenient, though too costly. Location excellent. Service good, but the restaurant could offer a larder menu. The safety deposit box was great and the young woman who handled it was very good. The service at the desk was well above average.”

Dec 8, 2007 by Lisa from Bend, OR
Overall Rating: 5
Cleanliness:[8] • Staff:[3] • Location:[9]

• Location, bed.
• Size of room, no lobby, no microwave or fridge.

“The good news first. The beds were fantastic and the location is exactly where I wanted to be. There was no lobby to speak of, no pool or spa, the restaurant was so-so and the staff was unexceptional. Not a bad experience, just certainly not a 4 star luxury hotel.”

Dec 6, 2007 by Susan from Bend, OR
Overall Rating: 3
Cleanliness:[2] • Staff:[2] • Location:[8]

• The location was excellent, close to the MAX and downtown.
• In a state of disrepair, no hot water site wide, internet was down.

“I would not stay here again. Both my husband and I said that we would gladly pay more to stay in a four star next time. We couldn't even start our day, which was busy, until the afternoon, because we couldn't take a shower.”

Dec 3, 2007 by Sharie from Eugene, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Front desk staff, very helpful.
• $15 parking fee.

“Exceeded my expectations. Great view and perfect location to downtown. I will stay here again in the future.”

Nov 27, 2007 by Rachel from Seattle, WA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location.
• Heating and air conditioning: too stuffy.

“Outstanding location in Downtown Portland, friendly staff, rather tired hotel but adequate and comfortable.”

Nov 22, 2007 by Judith from Brooklyn, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Free bottled water & internet. Ceramic coffee cups. Friendly staff.
• My room looked out on a parking lot while the river was around the corner.

“This is small hotel with a boutique feel to it. The restaurant is situated nicely with a view of the park and river, and has a fireplace. Cozy on those rainy Portland nights. The proximity to Downtown shopping and public transportation is excellent. I would recommend this hotel to friends.”

Nov 20, 2007 by Jordan from Lebanon, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was in a great location in the center of town and the staff was very helpful.
• Service was slow in restaurant.

“This is a perfect place to stay if you want to be down town. The light rail system stops less than a block from the hotel. Very easy to get from the airport to the hotel. The staff was friendly and helpful. The rooms and bath rooms were super clean and large. I was very pleased with the hotel and would stay there again.”

Nov 11, 2007 by Ashley from Ocean Shores, WA
Overall Rating: 4
Cleanliness:[6] • Staff:[4] • Location:[5]

• Great location!
• No pool/hot tub. No Wi-Fi.

“If you're just looking for a place to sleep, with no extra perks, this may be a good fit for you. Unless you're hoping for your room to have Wi-Fi, then maybe not so much. The first night of our stay we were overbooked and sent down the road, and then when we came back, the staff was not very helpful, took a long time to answer the phone (7 8 rings, normal operating hours). We were also not given the option of how many beds we wanted, just given a 2 queen room. The only good thing about staying here was being overbooked the first night.”

Nov 10, 2007 by Jenni from Ephrata, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, easy access to public transport and from the airport.
• Service in the restaurant was great but food was ok.

“Excellent location. We took the train from the Portland airport to the hotel. Very easy, very cheap. And then took public transport all around Portland. Very central location!”

Nov 7, 2007 by Irvin from San Bernardino, CA
Overall Rating: 4
Cleanliness:[9] • Staff:[6] • Location:[8]

• Location to transportation.
• 3 nights of interrupted sleep due to housekeepers and noisy guests.

“Overall the hotel was nice but I lost sleep the first nights because the guy in the next room kept calling my room and waking me up the front desk did nothing about it. Next morning the housekeeper woke me up at 8am despite the do not disturb sign on the door. She banged on the door every half hour until I left the room. Next day, same thing. So I paid for a room I could not sleep in. I am not happy about this hotel stay.”

Nov 3, 2007 by David from Boston, MA
Overall Rating: 3
Cleanliness:[8] • Staff:[2] • Location:[4]

• Room was perfectly clean.
• The ice machine in the hallway and the trucks outside are loud enough to be inside your room. Expect to wake at 6.

“The desk clerk asked me to please wait an hour -- given that I was going to be in Portland for only one evening, I found this offensive. Eventually I was offered a different type of room, but wound up on the second floor, which proved problematic for noise. I would highly recommend reducing it to 2.5 stars on your service, and lowering your price agreements accordingly.”

Nov 3, 2007 by Katrina from Dexter, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great view!
• Parking Fee.

“Perfect location and views of the river from our room. Nice beds and linens. Very friendly helpful service.”

Nov 3, 2007 by Mary from Lincoln City, OR
Overall Rating: 3
Cleanliness:[10] • Staff:[3] • Location:[5]

• Convenience to freeway.
• Stuffy room, lukewarm shower at best, inconvenient parking.

“Front desk staff was slow, unable to provide info on how to access better parking across the street. Room was stuffy, thermostat did not allow guest to modify room temp. Hot water in shower was lukewarm at best.”

Nov 1, 2007 by Victoria from Tampa, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• Bed, bedding, location.
• Heat didn't work; housekeeping very poor.

“Comfortable, great location. Rooms are spacious and clean when you first arrive. The heat in our room didn't work and the front desk's solution was a space heater that created quite a bit of noise. Housekeeping did a poor job making up the room though. I complained at checkout, and to my surprise and satisfaction, they waived the parking fees.”

Nov 1, 2007 by Loie from Redmond, OR
Overall Rating: 7
Staff:[2] • Location:[8]

• Nice view and convenient location.
• The architecture, entry, and lobby are dated. Felt shabby. Room was better, but seems "tired". Needs updating.

“If you're looking for a location convenient to downtown, public transportation, and the waterfront park for a reasonable price, this hotel is fine. Although the entrance and lobby have no ambience, the rooms are clean, with modern furniture although a bit "tired". The rooms facing the river and park have excellent views. The traffic noise can be a bit loud, though.”

Nov 1, 2007 by Rebecca from Mount Prospect, IL
Overall Rating: 4
Cleanliness:[5] • Staff:[3] • Location:[5]

• The location was ok.
• The staff, the parking garage.

“This hotel had unsecured parking, unhelpful staff, and a restaurant that needed new chairs badly. The location was ok.”

Oct 31, 2007 by Tom from Huntington Beach, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Great location near the waterfront & public transportation.
• Charge to park at what is essentially a motel.

“A five story hotel, more like a motel really, the rooms were spacious and big windows give big views. Stay away from the north side where screeching train wheels turn corners. Nice restaurant with good food and reasonable prices.”

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Amenities at Four Points Sheraton Portland Downtown, Portland

24-hour front desk ADA-approved rooms available AM/FM Alarm clock radio Adjustable thermostat Air conditioning Balcony Cable/satellite TV Coffee maker Color television with remote control Complimentary national newspaper on weekdays Cribs Available Fitness facility Hair dryer In-room movies

Iron/Ironing Board Non smoking rooms available Parking Pets allowed, restrictions apply Refrigerator Available Riverside Bar Riverside Restaurant Room service - limited hours Safe deposit boxes Telephone Video Checkout Voice mail Wake-up services Work Desk with Lamp