The Avalon Hotel and Spa

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User Reviews for The Avalon Hotel and Spa, Portland

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Jun 5, 2009 by Deborah from Wichita,KS
Overall Rating: 8

• Uncomplicated, friendly helpful staff, location was attractive.
• Very complicated to find. They should put up signs at the last 3 turns. Dont charge for parking!

“I needed a quiet place in an attractive location to rest after a few days of intensive work. The hotel was perfect for that. I would have liked a view of the river.”

May 3, 2009 by Ryan from Eugene,OR
Overall Rating: 6

• Looks nice and modern.
• Rooms vary widely in quality.

“A perfectly fine place to stay. Light, clean, beautiful bathroom with nice shower and great view. Fine and we slept well on the very comfortable bed, but a disappointment after the last stay. The location was also not exactly convenient to anything leisure related.”

Apr 7, 2009 by Kathy from Victoria,Canada
Overall Rating: 9

• Continental breakfast on every floor.
• Charge of $19.00 for unsecured open air parking.

“Beds are super comfortable, our room had a balcony, but no view. Some balconies look onto the Willamette river - very pleasant. The parking charge was over the top for an area not in the downtown core. This would cause us to think twice about staying here, parking should be included, or have a nominal fee.”

Apr 6, 2009 by Eric from Brookings,OR
Overall Rating: 9

• $19 for parking well outside.

“Great waterfront location convenient to nothing and everything all at the same time. Friendly service, awesome continental breakfast.”

Mar 17, 2009 by Clancy from Eugene,OR
Overall Rating: 10

• Awesome staff, big rooms, modern and
  really cool spa.

“The Avalon is a very modern hotel with a very chic spa and superior staff. Big rooms and big bathrooms make this my favorite hotel in Portland.”

Mar 3, 2009 by Jennifer from Hermiston,OR
Overall Rating: 10

• The staff was awesome!

“Our daughter just had surgery, this is why we stayed here. She was so sick, she threw up on the floor, the hotel did not charge us for the mess! That was so awesome of them! The lady told us, if it had been on purpose, we would have charged, but we can't control how our babies react to surgery. Very awesome lady!”

Jan 14, 2009 by Dan from Seattle,VQ
Overall Rating: 4

• Nice continental breakfast.
• Pillows were too tall. Lousy view.

“Although modern and quiet I found the room layout somewhat odd and the location is poor and hard to find.
For whatever reason(s) I was just not excited by this one as I have been with other hotels in Portland.”

Sep 5, 2008 by Troy from Tacoma, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hotel was on the river.
• Fitted sheet was loose.

“Everybody was very helpful. They let me check in 3 hours early. That really made me comfortable.”

Aug 4, 2008 by Michael from San Francisco, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[6]

• Bathroom was great, with nice tub & shower separate.
• $18 parking for a valet to walk 30 yards and drive your car to you.

“Overall great experience. Nice bathroom, bed, balcony. Too far from downtown unless you drive or take the MAX. Valet parking seemed to be an unnecessary service that was solely to make more money. The hotel is next to downtown about 2 miles away, & it would have been just as easy for me to park and walk in myself. Breakfast items were available on your floor next to the elevator. It was nice to have breakfast and read the paper & look at the river from our balcony.”

Jul 17, 2008 by Kerry from Portland, OR
Overall Rating: 9
Cleanliness:[6] • Staff:[6] • Location:[7]

• Great fitness center.

“Very soft bed. Huge bathroom. Nice continental breakfast. Front desk staff very friendly. Location will seem more convenient once the South Waterfront is fully developed. Spa services seemed outrageously expensive. Enjoyed using the fitness facilities. Definitely need to add pay-per-view or movie services to the room TVs.”

Jul 16, 2008 by Sabra from Ashland, OR
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• Free access to hot tub and sauna, as well as the daily walk along the beautiful river, were highlights.
• I would prefer to get my own car each day and not pay $18 for valet parking.

“Stylish, comfortable, set in beautiful surroundings. Just a walk from wonderful public transportation into Portland's interesting stops and neighborhoods. The continental breakfast on each floor was healthy, delicious and convenient. Enjoyed the morning papers outside the door.”

Jul 1, 2008 by A
Overall Rating: 7

• Free internet, modern decor.
• Valet parking - $18/day is steep for not being downtown. Breakfast was mediocre. Mil dewy bathtub.

“The hotel was very nice and stylish, but lacked amenities of a true upscale hotel. The staff was friendly, but disorganized. Forced valet parking at $18/day was outrageous for a hotel not downtown and fairly necessary to have a car, and was a nu sense. Breakfast was not very well stocked or refilled. Free internet was very much appreciated as well as car service downtown if needed. Overall, I would recommend staying there, especially if you don't have a car or only staying a night or two.”

May 25, 2008 by Don from Medford, OR
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Door to balcony did not open.

“It's considered a spa resort hotel but we do not use the spa facilities. It was highly recommended by friends.”

May 13, 2008 by Tanya from Portland, OR
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• I liked that the spa was located inside the hotel.
• Hot tub was not accessible for opposite sex couples.

“The hotel itself was great, comfortable rooms. The restaurant was quite pricey for the quality of food offered, however the atmosphere was very romantic. Specialty cocktails were below average. Stick with the standard mixers. Overall the experience was slightly above average.”

Sep 24, 2007 by Susan from Anacortes, WA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Rooms are stylish and kept up (unlike a recent W Hotel) I stayed at. Service was stellar!
• Tiny bit of tile repair needed in bath surround.

“I really enjoyed my stay here. The service was outstanding, open, warm, friendly and professional. The rooms were stylish, quiet, well kept and comfortable much more so than the W Hotel in which I recently stayed. I would heartily recommend this hotel and gladly come back for another stay.”

Sep 4, 2007 by Kathlyne from Redmond, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• I felt like this hotel was so relaxing and stress free. Very romantic.
• I loved it!

“I would stay here again and again great service, the room was just beautiful. On the river. It was really romantic.”

Jul 20, 2007 by Amy from Denver, CO
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[3]

• Hotel was clean and had a great continental breakfast for those who like a lighter breakfast (cereals, fruits, etc).
• Hotel restaurant is awful. The worst dining service I've ever received. Incredibly mediocre food on "small plates" for a ridiculously price.

“The Avalon Hotel is basically located in an office park which astounds me that the room rates are so high - you can find rooms at all of the larger hotels in downtown Portland for similar rates. The hotel is clean and quiet, and serves a great continental breakfast for those who enjoy lighter, healthier fare (no omelettes, hash browns or bacon, etc). The downside of being located in a remote area is that the hotel restaurant is the only option for food, and it is awful. The hotel restaurant provides the food for breakfast, and though the breakfast selection was great, we found mold on our breakfast fruit. It was apparent that appropriate food standards are lacking - be careful! Basically, the hotel restaurant is a completely over-priced trainwreck. Their menu of small plates" were far too small for what they're charging. The server recommended dungeoness crab pasta which was a disappointing 3 small pieces of crab mixed in with spaghetti and bland pasta sauce - could have been served from a can. Our water was never refilled, and we could only order one glass of wine because our young and inexperienced waiter never made it back to our table before our meal was finished. This restaurant is clearly going through growing pains.”