Radisson Hotel Portland Airport

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Sep 13, 2008 by Denielle from Graham, WA
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[7]

• I loved the room and the complimentary soaps.
• I was given a key to someone else's room and the counter people were rude and swearing in their conversations with each other, very unprofessional staff.

“The price was great! I loved the room and amenities, the decor of the lobby and halls, badly needs to be updated, I felt as if I was in old Las Vegas, very tacky. There was no parking available to customers, as they were repaving, although the staffs personal vehicles were located close to the building. The staff was very immature and not helpful at all. I was given a key to someone else's room and I actually walked in on them, besides the fact that, that could have been a dangerous situation, it was very embracing, the staff laughed and offered no compensation. This is not good business practices, I will not ever stay at that hotel again, due to the bad service. I feel the staff need to be trained in manners, as well as how to treat the customer as if they are always right. As a business owner myself, I would never allow my employees to treat someone this way.”

Sep 6, 2008 by Lynda from Honolulu, HI
Overall Rating: 7
Cleanliness:[5] • Staff:[7] • Location:[4]

• Airport shuttle, swimming pool, large room.
• Pool hours, cost of meals in restaurant, trash was not empty.

“The staff was friendly and helpful. Would recommend this hotel for business or stop over travel. It was out of the way and not really romantic for a get-away spot.”

Jul 24, 2008 by Chris from Bend, OR
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Price!
• Not enough staff around, had to wait several times.

“Nice location, good overall stay. There weren't enough front desk staff around to field the incoming phone calls, check in travelers, check out travelers, act as cashier for the little store, etc.”

Jul 16, 2008 by Richard from Dubuque, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean, friendly and good service.
• Difficult to find.

“We had a pleasant stay. We would stay there again.”

Jul 15, 2008 by Bob from Seattle, WA
Overall Rating: 2
Cleanliness:[5] • Staff:[2] • Location:[5]

• Price was good.
• Fire alarm went off at 6 AM, power was out from then until we left.

“Overall one of the worst experiences I've had at a hotel. It started out nice when we went to check in they told us we had a King non smoking room but when we got there, it was a queen room, very small and was right next to the elevator. We went back down, complained and they moved us. We only were staying one night (attending a concert in Portland) but the morning after the concert, the fire alarm went on at about 6 AM and rang for about 2 minutes. At that point the power was out in the entire hotel. And it never came back bit the time we left. No way to check out, no way to get billing info, no offer to send this info to us. Not a nice experience overall.”

Jul 14, 2008 by Randy from Pendleton, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful.
• Nothing!

“The place was gorgeous! It was the nicest hotel we've ever stayed at.”

Jul 11, 2008 by Brenda from Walla Walla, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[5] • Location:[10]

• Room was spacious, clean, and quiet.
• Front desk check in staff was rood, did not smile or greet.

“Hotel was very nice, overall experience was good. The staff from housekeeping was very friendly and very helpful. The gentleman that helped up kept offers us more services, which we were unaware of.”

Jul 3, 2008 by Cecilia from Fort Washington, MD
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• Not one thing.
• Bad mattress, dirty carpet in the room, dirty glasses in room, complementary water bottle had been opened and a small amount missing; poor service.

“I was stunned by the poor quality of the room. Mattress was old and uncomfortable, carpet filthy, and the room was overall shabby, in need of refurbishing. Other, smaller details were similarly disappointing, such as lipstick on the glass and the single complementary water bottle had already been opened with a small amount missing. Finally, I asked for a quiet room and it turned out the agent had put me right next to the elevator, so I got to hear the loud, droning mechanism playing all night long. I had checked in late in the evening, was exhausted, and thought I'd be able to at least sleep and ignore all my complaints about the room but after a night of interrupted sleep wished I had checked into a different hotel. Radisson is a brand name where I expected decent quality. Having stayed in others on business travel; this particular Radisson was substandard under any measure.”

Jun 8, 2008 by David from Denver, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Proximity to Portland airport.
• Elevator.

“Portland Radisson hotel was conveniently located close to the Portland airport. Room with queen beds was nice since beds had Sleep comfort controls. Shower was treacherous-long step in to the tub only to encounter a slippery surface. Overall, a good value but devoid of much style. Sort of the Toyota Camry of hotels.”

Jun 5, 2008 by Bruce from Ontario, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The airport shuttle is very business friendly.
• Food prices are high.

“This is a very good hotel with helpful staff for a business traveler.”

May 26, 2008 by Gina from Oroville, WA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[6]

• Gave me a marginal room even though hotel wasn't full.

“Looks more like a Days Inn than like a Radisson.”

May 26, 2008 by Khrystyne from Carrollton, TX
Overall Rating: 8
Cleanliness:[4] • Staff:[10] • Location:[10]

• Excellent customer service with great recommendations on local attractions.
• The toilet could be cleaner.

“This is an excellent hotel for your value. It's in a safe area with great customer service. The room is comfortable with fridge and microwave.”

May 15, 2008 by Devin from Logan, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The spacious room and breakfast.
• You had to pay $21 to park overnight.

“It was beautiful.”

Feb 18, 2006 by Rich from Seattle
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great room, great front-desk staff.
• Big parking lot makes it hard to park near the hotel.

“My wife and I have stayed twice at this hotel and both times found it to be just right. Last weekend we arrived without a reservation and the front desk, learning we had stayed there before, gave us $20 off per night for a 4-day stay. The desk staff could not have been more helpful. The bed was very comfortable, electrically adjustable by air pressure, and the room had a nice desk area and a small davenport. The restaurant is pleasant in a nice setting. It is very basic and we opted to have breakfast once, then go elsewhere. The hotel is a little hard to find at first, and one drawback is its huge parking lot which doubles as a park-n-ride facility for airport travelers. This lot is usually very full and you may have to walk a bit to get to your vehicle. ”

Nov 20, 2005 by Naomi C. from Glendale, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel staff is always helpful and friendly. Restaurant on site.
• Rooms are small.

“I have stayed here several times and always enjoy it. It's in a lovely setting with the lake and the ducks and all the trees. Staff is very nice and always accommodating. Restaurant stays open late which is nice as I am always arriving late.”

Nov 18, 2005 by Wlr from Springfield, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Good size room with great amenities.
• Past 10:30pm nowhere to eat or drink.

“Probably one of the better values. Great room with a cozy bed right next to the airport.”

Nov 15, 2005 by Lynn from Welches, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very nice suit. Computer compatible, comfortable.
• Difficult to find at night.

“Found the bed to be very comfortable, pleasant stay. Suit is well suited to our needs. While we did not need computer modem this trip, that is certainly a plus for future visits.”

Nov 14, 2005 by Darryl from Broken Arrow, OK
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[5]

• Close to the airport.
• I don't think it met three star rating.

“Probably falls between two and three star rating. Lavatories were in the room, not restroom.”

Nov 7, 2005 by Sheri from New Braunfels, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Beds were very comfortable.
• A little hard to find.

“Could be a romantic with it's tucked away location, a view of a pond and the comfortable bed. Rooms were very spacious.”

Nov 7, 2005 by Judd from Eden Prairie, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Select comfort bed, variety of newspapers, easy to use and free internet.
• Hard to find.

“Staff was very helpful and pleasant.”

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Amenities at Radisson Hotel Portland Airport, Portland

24 Hour Front Desk Air Conditioned Brailled Elevators Bus Parking Business Center CONCERGE FLOOR Charge for adult rollaway. Coffee Maker in Room Connecting Rooms Copy Service Cribs Available Elevators Exercise Gym Express Checkout Express check-in FEMA Approved Fitness Center or Spa Free Newspaper Gift Shop Golf Grab Bars in Bathroom Hairdryers Available Handicapped Rooms/Facilities Health Club Heated Pool Housekeeping - daily Ice Machine In Room Complimentary High Speed Internet Access

In Room Movies Indoor Pool Iron Ironing Board Jacuzzi Laundry Service Laundry/Valet Services Microwave Modem in Room Multilingual Outdoor parking at the hotel. Park Stay & Ride Shuttle Service Phone Service Pool Recreational Vehicle Parking Refrigerator Restaurant Room Service Sauna Security Features Shops/Commercial Services Smoke Detectors Sofa Bed Sprinklers In Rooms Television with Cable Vending Machines Wake-up Service Wheel Chair Access

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