Best Western City Centre

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User Reviews for Best Western City Centre, Quebec City

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Sep 13, 2008 by Denise from Plainview, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[4]

• Staff was friendly and place was clean.
• More expensive than Montreal for worse accommodations, too far from old city.

“Pool way too small. Felt cramped in all the spaces.”

Sep 12, 2008 by Carl from Miramichi, NB CA
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[4]

• Close to down town.
• Parking 5 block away/losing site of my car.

“Quite pleased except for the car parking situation. Everyone was very friendly. I found the area to be a bit rough looking although we seen no trouble.”

Sep 10, 2008 by Marie from Ste-Julie, QC CA
Overall Rating: 2
Cleanliness:[5] • Staff:[2] • Location:[1]

• The restaurant seemed nice.
• Bad ventilation, no parking.

“Strange neighborhood, no parking, and the valet parking is expensive. First, they put me in a room for handicapped (with special toilet), come on! And with no ventilation, window locked. I asked another room, they gave me a cramped, super small and smelly room (not fresh and clean), I complained, the finally put me in a better room. The staff was always arguing with what I said. I will never go there again.”

Sep 10, 2008 by Serge from Lefaivre, ON CA
Overall Rating: 4
Cleanliness:[5] • Staff:[6] • Location:[2]

• Close to downtown.
• Parking off premises not included. 25 min wait for valet.

“Hotel was probably fine but since we were on 1st floor, we could not uncover the windows.”

Sep 10, 2008 by Hsi from Pierrefonds, QC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[7]

• We were given a bigger room to accommodate stroller/playpen, upon request though.
• The first room we were assigned to was very small and facing the street, which is bad.

“The room size varies a lot, so be smart and ask for a bigger one if needed. And you can certainly find a cheap parking lot very close by (5$ per day for weekends), instead of paying $18 tax for the valet service.”

Sep 10, 2008 by Sean from Montreal, QC CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Clean hotel in downtown Quebec.
• No parking, valet cost $18/day.

“Overall, this was a nice hotel. We were given a room on the first floor. The only problem with that was the window was eye-level with passers-by on the street. The pool and Jacuzzi closed at 10 p.m. which is no good when you're out trying to enjoy the nightlife in Quebec and looking forward to a soak when you get home. The room was clean but small, but at the same time very functional. Coffee maker, ironing board and iron are available in the room. Overall a good experience.”

Sep 4, 2008 by Bill from Arlington, MA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[7]

• Decent location.
• It is rather noisy, we received a high traffic area room.

“It has a convenient location within walking distance of the old city and the more modern areas. The outside is classic Brutalist poured concrete but the inside is just fine. The sleeping area of our room was just okay, the bathroom was modern and pretty. It was not my worst hotel experience, but it was not close to being the best either.”

Aug 31, 2008 by Carolyn from Miss, ON CA
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[6]

• Pool.
• Paying for parking.

“Clean rooms, very comfortable, small but very nice pool, quiet even though right in a noisy area downtown, outside looks scary but inside it's lovely.”

Aug 24, 2008 by Sharon from Charlottetown, PE CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Lovely room.
• No parking on site.

“Lovely rooms but quite a walk from old town Quebec and wasn't sure if the area was safe to be walking back late in the evening.”

Aug 10, 2008 by Julianne from Issaquah, WA
Overall Rating: 4
Cleanliness:[4] • Staff:[3] • Location:[3]

• Room was quite nice. Quiet hotel.
• Unhelpful staff, long walk to attractions, only valet parking (no self parking).

“When we rang before arrival to request twin beds all hotels helped us except this one (one even giving us a free rollaway). We were told we could not change room types from king to a queen. Also parking is expensive and only valet (no self-park) and it can take up to 40 minutes for valet to get your car in busy times. There were also a dozen or so hairs in our bed (on one side of bed only) when we arrived - obviously the bed linen had not been changed from the previous guest. Hotel is a long way from main attractions of Quebec city - i.e. the old town.”

Aug 9, 2008 by John from Wakefield, QC CA
Overall Rating: 3
Cleanliness:[4] • Staff:[4] • Location:[3]

• Nice pool exercise room.
• Non-smoking room was old smoking room.

“The hotel is ok with a nice pool and exercise room. The location is ok. Even though all rooms are non-smoking, ours was an old smoking room and the room still smelled very much. The TV was also not working too well. I find the Best Western chain to be very uneven in terms of comfort, quality of room.”

Aug 7, 2008 by Brad from Auburn, NH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location to Old Quebec.
• Pool area old and out of date.

“Best location to Old Quebec. A big, modern, and clean hotel. No complaints at all, though I would not call it a 4 star experience. The rooms were only slightly better than average. A very good experience. Friendly staff too.”

Aug 6, 2008 by Bob from Cabot, VT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The hotel was fairly easy to access from the highway and it was close to the things that we wanted to see and do.
• We were not sure what to do with our car or where to take it for valet.

“The hotel staff was courteous and efficient. The hotel and the room were clean and comfortable. We would not hesitate to stay at this hotel in the future.”

Jul 31, 2008 by Ed from Durham, NC
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Our waiter at the hotel restaurant was very handsome, knowledgeable, and friendly. The front desk staff was also helpful.
• I would have liked to have been a bit closer to the Old City of Quebec.

“This hotel is convenient to the Old City of Quebec by car. I would have liked to have stayed in the Old City, but settled for this. After walking the hilly streets of Old Quebec, we found the hotel restaurant quite a pleasant alternative to going out. The staff was friendly and helpful, perhaps even flirty. As a gay couple, we felt entirely comfortable throughout the stay and appreciate a city and a hotel that enables that.”

Jul 28, 2008 by Michele from Hampton, NH
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[3]

• Very nice pool, courteous staff.
• Valet parking, length of time to get car, lack of public space.

“Clean, pleasant, hotel. Down the hill from the Old City, necessitating either a long, difficult, climb, or a vehicle. Near inexpensive restaurants, but not much else.”

Jul 28, 2008 by Mark from Bathurst, NB CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• No parking.

“Nice area. Close to everything.”

Jul 27, 2008 by Pat from Azilda, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The rooms were big, clean and in great shape.
• No parking at the hotel.

“Great hotel, the rooms were big, clean and in great shape. The only downfall is that there is no parking at the hotel. They do have a parking service but that comes at an extra charge.”

Jul 26, 2008 by L from New York, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[6]

• Good value.
• It was a bit too far from Old Quebec.

“The room was comfortable.”

Jul 25, 2008 by Judy from San Jose, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The entire staff was very friendly and accommodating.
• The mattress was a little too firm for me.

“The hotel staff was very friendly and accommodating to this out of towner. Bus stops are conveniently located across the street for trips into Old Quebec and there were sights and restaurants within walking distance. I would recommend ordering breakfast off the menu rather than choosing the breakfast buffet. It was over priced and somewhat bland.”

Jul 24, 2008 by Courtney from Tucson, AZ
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[5]

• Comfortable beds.
• Given a room very near front desk.

“Good location in terms of proximity to attractions, but hotel was not situated in the best part of town. Parking can be a problem. Staff was very courteous and went out of their way to accommodate.”

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Amenities at Best Western City Centre, Quebec City

AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Elevators Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable