Best Western City Centre

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User Reviews for Best Western City Centre, Quebec City

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Oct 27, 2009 by George from Peterborough,Canada
Overall Rating: 2

• Poor part of the city, valet parking at $18 per day.

“Room was dark and dingy, our room was not serviced . Valet parking inconvenient.”

Oct 24, 2009 by Laura from Boca Raton,FL
Overall Rating: 10

• Though the room was small, the location and shopping were very good.
• Love hot tubs but their's is not hot enough! Only disappointment.

“It was a great bargain for the price accepted. The room was nicely furnished with safe. Important when traveling with a passport.”

Oct 18, 2009 by WF from Calgary
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location very good for New and Old City of Quebec.
• Nothing negative to report.

“My wife and I (in our early 60s) found this hotel to be in easy walking distance to the Old City, close to the cruise ship terminal for our eventual departure, and close to numerous amenities. There is a very good restaurant in the hotel, but 1/2 block away is a Van Houtte coffee outlet that also has full breakfasts, lunch etc. The staff at this Best Western could not have been friendlier and we received a newly refurbished room. We have noted comments - possibly on this site - that the rooms are small, but from memory, the basic rooms at a couple of the Fairmont chain are about the same size and 3 times more expensive! The bed was very comfortable, there was minimal outside traffic noise (with the window open all night) and the room was fully equipped with a new coffee maker, plus all the expected amenities (no fridge however). There were a number of pre-cruise guests staying at this hotel and everyone was pleased with the service, especially front desk and concierge. We did not use a rental car or our own vehicle, so cannot comment on the parking arrangement of valet-only parking nearby. Due to an error by our air miles reward provider, the paperwork was not correctly processed for the hotel to bill our travel miles redemption center. Again, a very helpful young lady at the front desk made the necessary telephone calls to our air miles company and had it all sorted out in a matter of 10 minutes or so. All-in-all a very pleasant stay in a wonderful hotel and city.”

Sep 18, 2009 by Nelita from Vancouver,Canada
Overall Rating: 2

• Location & room looks dirty even after cleaning, should change carpet.

“Won't recommend to friends.”

Sep 7, 2009 by Sam from Fairfax,IA
Overall Rating: 8

• Location, efficient, helpful staff.
• Nothing worth noting in this category.

“Excellent value for the money. Clean, modern hotel situated in Central Quebec City.”

Sep 3, 2009 by Darlene from Miramichi,Canada

• Very nice rooms, comfortable beds.
• I did not like having to pay valet parking on top of room charges, and could not get points.

“I really enjoyed the room and the food was delicious in the restaurant, the down side is the charges for valet parking.”

Sep 3, 2009 by Neil from Ringoes,NJ
Overall Rating: 9

• Spacious.
• Too far from old city.

“Pleasantly pleased except that we would like to have been closer to the old city. That, however, is not the fault of the hotel! (Long walk up steep hills to get there.)”

Aug 18, 2009 by Albert from St Louis,MO
Overall Rating: 7

• Friendly staff throughout, elevators available and convenient.
• Location, expensive parking, small room, overpriced, no refrigerator.

“Comfortable bed, clean, friendly staff, otherwise disappointing for the price.”

Aug 4, 2009 by John from Ontario,Canada
Overall Rating: 5

• Location.
• On parking . Had to use hotel staff to park car and my car was damaged.

“Room good ,restaurant not good ,staff good. parking very very bad .”

Jul 11, 2009 by My Linh from Littleton,CO
Overall Rating: 8

• It is clean and the front desk person is very friendly
• The hot tub water is not hot

“We are very happy with the hotel”

Jul 4, 2009 by martin from Las Vegas,NV
Overall Rating: 8

• Valet & bell hop staff were not chop-chop-indifferent.

“I got what I paid for. It is a good business man's hotel. It was adequate--nothing outstanding.”

Jun 15, 2009 by Santiago from Rutherford,NJ
Overall Rating: 8

• Attentive staff. Good rooms.
• Location could have been better. Too many teenagers.

“Good hotel for the price. Not great, but def adequate. Good rooms, staff.”

May 29, 2009 by Grant from Toronto,Canada
Overall Rating: 7

• Rooms were clean.
• Location not close to old Quebec.

“Inexpensive hotel, clean room, decent quality for the money.”

May 29, 2009 by Regards, from Cape Elizabeth,ME
Overall Rating: 8

• This hotel exceeded our expectations for an older Best Western.
• The room was a bit small, and the furniture (though nice) was over crowding the space.

“For the very low price we received, this hotel exceeded our expectations. Our room was clean, modern, and comfortable, if a bit small. Hotel spaces were nothing fancy, but they too were clean and up to date. Hotel staff was very accommodating in changing us to a room with two beds when originally we were booked into a King. Valet parking was pretty much the only option, but we found it convenient, and not too expensive ($18/day). The valet service was good. I would stay here again at the low price we received on Priceline. If paying more, I would choose to stay closer to Old Quebec.”

May 13, 2009 by Michelle from Edgewater,NJ
Overall Rating: 4

• Pillow, and bed are not comfortable.

“The room is very clean. But pillows, and bed are not so comfortable. The hotel staff
is
nice,
and helpful.There is only one computer for you to use, and it is very slow.”

Apr 20, 2009 by Sam from Calgary,Canada
Overall Rating: 8

“Excellent hotel for the price. Parking is a little hectic in the downtown area. Valet parking is available for $20 including taxes for 24 hours. On my second night, I learned street parking is free from 9PM to 9AM and only $2/hr there after. Unless you are planning to leave your car on the streets for greater than 10 hours during business hours, the street parking might be a better way to go.”

Mar 23, 2009 by Thars from North York,Canada
Overall Rating: 8

• Changed our rooms with no hassel.
• Relatively far from historic Quebec downtown.

“Valet service is nice and bad. I was hoping to park my own car instead of being forced to take the valet service.”

Mar 9, 2009 by Gawain from Gatineau,Canada
Overall Rating: 8

• Friendly staff.
• Parking problems.

“Great hotel, clean rooms, friendly and helpful staff.”

Jan 6, 2009 by William P. from Markham,Canada
Overall Rating: 7

• Comfortable rooms.
• Not walking distance to attractions, no parking in area.

“Location is not within walking distance to old Quebec City. Long wait for valet parking +20 minutes. But room is clean and comfortable.”

Jan 4, 2009 by Kate from Tampa,FL
Overall Rating: 4

• Close to bus stop.
• Distance to Old Town.

“We could not find a hotel within the wall (old town) within our budget. Therefore, we decided to stay this hotel, because it is relatively close to the city wall. We used a bus transportation every time (Line 801), because the street was so icy, and dangerous to hike. If you visit Quebec City not during snow season, the location is not bad. The carpet is so dirty, please do not take off your shoes in your room.”

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Amenities at Best Western City Centre, Quebec City

AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Elevators Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

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