Renaissance Koln Hotel

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User Reviews for Renaissance Koln Hotel, Cologne

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Apr 24, 2008 by David from Apo, AE
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[8]

• Great location short walks from Cathedral.
• Smoking allowed in public areas.

“Great location, easy to get to. Room above average and well prepared. Staff a bit brusque. Desk did not advise that breakfast not included and cost 21 Euros! Took breakfast off bill upon complaint. Would stay again.”

Mar 4, 2008 by T from Lexington, VA
Overall Rating: 4
Cleanliness:[10] • Staff:[1] • Location:[4]

• The rooms where clean and comfortable.
• The service was horrible! I was double billed and had to make several corrections to my bill before I left.

“If you stay here be sure to check your credit card statement and review your final bill. I felt like either they had the worlds most incompetent staff or were over billing me to get more money. In the end after I went through my bill with them and made several corrections I was still double billed! The hotel is beautiful but the service was seriously lacking.”

Dec 20, 2007 by Joan from Buffalo, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Free coffee bar with cookies in the lobby.
• Internet usage rates too high.

“Lovely hotel within walking distance of attractions. Rooms were of adequate size, clean and very, very comfortable with a very nice decor. Beds were great and linens/pillows outstanding. The coffee bar with cookies in the lobby was a very, very lovely touch. Restaurant was impeccable in food quality and service. My waiter was exceptional. The next day my waiter saw that I was having trouble getting a cab and he ran outside and hailed one for me. Nice that he remembered his customer from the night before. Kudos to him!”

Aug 28, 2007 by David from Nepean, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Just a very pleasant place to stay in.
• A little out of the way, but not bad.

“Would stay here again. Staff was very friendly.”

May 17, 2007 by Mary from Surprise, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel itself and its location were excellent.

“It was a wonderful hotel, very clean, in an excellent location so we were able to walk everywhere we wanted to go to in cologne. The front desk staff was extremely helpful with any questions that we had about cologne whether it be any local tourist attractions or on their great db rail system. We would definitely recommend this hotel and stay there again.”

Apr 6, 2007 by Howie from Johns Island, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Very friendly and helpful front desk staff.
• Nothing.

“Great hotel. Close to shopping and restaurants. The room and hotel were very clean. Great pool and spa.”

Mar 22, 2007 by Wayne from Suwanee, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] •

• Staff was fabulous. Friendly and helpful.
• Main lobby had some water dripping from ceiling. Obvious problem.

“Excellent quality.”

May 31, 2006 by Lois from Houston, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Staff spoke excellent English, bed very comfortable, free shoeshine.
• A bit noisy some nights, a bit far to walk from city center.

“We enjoyed our stay at this hotel. The front desk staff was very friendly and spoke excellent English. Also liked the free tea and coffee in the lobby in the morning. They had herbal tea which we drink. The beds were very comfortable, and the room was fashionably decorated. It's about 3/4 mile to the city center but near a subway station.”

Aug 19, 2005 by Craig from Philadelphia, PA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Excellent hotel - Gracious Staff - Added touches like Bath Salts

“Wow, what a deal! Great hotel for fantastic price. I was staying at a dump in Bonn for the same amount...”

Aug 3, 2005 by Greg from Mcmurray, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

“This hotel lives up to the Renaissance name. Inside, the decor is swanky and the amenities are top notch. I especially enjoyed the sauna area where they keep a refrigerated room as well as a normal sauna and a small chilled pool. The experience makes you feel like a rich Roman merchant. It is located just around the corner from a street filled with nightlife and is just a short walk to the historic town centre. My only complaint is that the advertised free coffee in the lobby is taken away in the afternoon when I normally drink coffee. However, this is a small sacrifice to make for such a wonderful uni-night residency experience.”

Dec 6, 2004 by Richard P. from Pensacola
Overall Rating: 10

“Absolutely wonderful hotel in a fantastic location in Cologne. I highly recommend this hotel to anyone visting the Cologne area, especially during the Christmas markets