Sutton Place Hotel

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Sep 17, 2009 by Ed from San Francisco,CA
Overall Rating: 10

• The restaurant was exceptional.
• Nothing.

“We opted to go to the restaurant instead of room service as we had seen a particular fish dish on the RS menu and thought it may be available in the restaurant. It was not on the menu, but the chef said he would be glad to make it for us. He had some problems with the fish from the supplier and substituted another fish which was very very good. Kudos to the Chef and staff.”

Aug 28, 2009 by Karen from Richardson,TX
Overall Rating: 10

• everything

“Sutton Place was comparable to The Mansion in Dallas and this is the highest complement. My husband and I enjoyed every minute of our stay. In fact, our hotel became a destination rather than only a lovely place to stay. We will return.”

Jul 4, 2009 by Jim from Naples,FL
Overall Rating: 10

• The comfort of the bedding and overall quality of the room.
• Expensive internet access fees both in the room and business center.

“Excellent location and quality. Great value for the money. The staff was extremely courteous and professional.”

Jun 20, 2009 by Dennis from San Juan,PR
Overall Rating: 10

• This is a very high class hotel with 2 concierges on duty.
• Nothing to say.

“This is an excellent hotel in the heart of Vancouver about a mile from Stanley Park. We rented a tandem bike one morning and toured most of Vancouver. This hotel is a five star hotel!”

Jun 15, 2009 by Roberts from Auckland,AP
Overall Rating: 8

• Location, ambiance, professional, friendly service.
• Slow check out. Required more staff on reception.

“Sutton place Vancouver is an elegant and refined hotel in a great location. Staff
is most professional, yet friendly. Rooms are spacious and well equipped. Bathrooms are great. Views are excellent. I would definitely return in a heartbeat.”

May 29, 2009 by Phil from Kenmore,WA
Overall Rating: 10

• Elegant hotel in a great downtown Vancouver location.
• Everything was great.

“We have stayed at the Sutton Place before through Priceline and it was a wonderful place. When we checked in the desk clerk had us in a two bed room. When I asked if a king or queen bedded room was available she found a king for us. The staff was very nice and I highly recommend this hotel.”

May 1, 2009 by Cathy from Guelph,Canada
Overall Rating: 10

• Friendly staff, helpful and welcoming. Central location. Room was excellent.
• Enjoyed my stay and had no complaints.

“The Sutton hotel is a gem in the City of Vancouver. Centrally located it is within easy walking distance to shopping (just down the street from Robson, waterfront, library, restaurants, Stanley Park. The room we stayed had a very comfortable King size bed with luxurious bedding. Bathrobes were supplied and your choice of newspaper at checkin was offered. All the staff were friendly and welcoming and always had a smile. All in all a very relaxing and rewarding stay in Vancouver.”

Mar 2, 2009 by Q from Seattle,WA
Overall Rating: 9

• Phenomenally comfortable feather bed mattress!
• Gym was a bit cramped and claustrophobic feeling.

“Cute, close to shops, food and entertainment. Really cute and friendly guys working in the lobby.”

Dec 26, 2008 by Ian from Toronto,Canada
Overall Rating: 3

• Free newspapers.
• No coffee machine in room.

“Furnishings all old, worn, chipped. Drawers didn't work. Shower old and poor condition. No coffee machine in room. On the good side, it is very close to coffee shops, restaurants, grocery store, movie theatres.”

Dec 4, 2008 by Mustafa from New York,NY
Overall Rating: 8

• Service.
• The power outage, but that is an act of God.

“Elegant, beautiful, great service, great food - top in Vancouver.”

Nov 12, 2008 by Tanya from Abbotsford,Canada
Overall Rating: 10

• Clean, comfy and
  central.
• Gift shop was closed.

“We had a great stay, the staff was efficient and very friendly. The beds were really comfy and the IGA Market place was right next door, so you could stalk up without having to go into the mini bar. Denny's was across the street and it was very central.”

Oct 14, 2008 by Laurence
Overall Rating: 10

• Friendly and attentive staff.

“The Sutton Place has a great location, well maintained and decorated rooms, comfortable beds, one of the friendliest staff I've seen anywhere, everything you'd want in a 4 star hotel. I can't think of anything I didn't like.”

Sep 2, 2008 by Nicolas from Phialdelphia, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location and comfort.
• Restaurant price.

“Perfect location in a wonderful city. Friendly and very professional staff. Nice looking restaurant with amazing brunch, too expensive for us though.”

Aug 31, 2008 by Chris from Spokane, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nice rooms.
• Small water leak in shower tile.

“Friendly and not stuffy, beautiful through out, friendly room service and fast elevators.”

Aug 8, 2008 by Eric from Fallbrook, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• It had a nice gym.
• Outside bell staff could have been more helpful.

“Overall this was an excellent hotel. On the same trip I staid at the Fairmont just down the street and Sutton Place was better.”

Jun 9, 2008 by Melissa from San Antonio, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked everything.
• There was nothing I did not like.

“I loved this hotel. The staff is so friendly, the rooms spacious and clean. The location for downtown and Cruise ship terminal can't be beat.”

May 1, 2008 by Judy from Calgary, AB CA
Overall Rating: 4
Cleanliness:[9] • Staff:[9] • Location:[10]

• Hotel lobby and staff were very pleasant.
• Our room had no air control so it made it very uncomfortable to sleep in. Window opens at night incredible noise outside.

“Great location and well maintained hotel. Caution staying here as there is no air control ability in the rooms. Very warm at night and not able to leave window open as it the hotel is located in a very busy part of the city. I would not stay here ever again.”

Apr 19, 2008 by David from Hutchinson, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff.
• The beds were small in the two bed rooms.

“Very upscale hotel in the heart of the shopping and theatre district. Friendly and helpful staff.”

Apr 9, 2008 by Stephanie S. from Waltham, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Pleasant atmosphere, beautiful flowers in lobby, nice room appointments, soothing luxury.
• Expensive local calls, internet, pool in odd location - have to go through lobby, cross building in robe. Staff perhaps a little over eager.

“Beautiful hotel. Very comfortable rooms, beds, towels. Shower water pressure isn't great. Friendly staff, quick to try to amend problems.”

Apr 3, 2008 by Rell from Ottawa, ON CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Helpful staff.
• Suspicious stains on duvet.

“This is a great hotel for location, comfort and services. You can have a chocolate buffet or jazz brunch and the staff was very friendly when I came and went.”

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Amenities at Sutton Place Hotel, Vancouver

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Concierge Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pets Allowed Restaurant Room Service Safe Deposit Box Television with Cable

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