Radisson Hotel Toronto East

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User Reviews for Radisson Hotel Toronto East, Toronto

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Dec 8, 2009 by Mark from Lindsay,Canada
Overall Rating: 1

• They put us on the same floor as a girls hockey team, very noisy

“They put us on a floor with a girls hockey team. Very noisy hard to sleep. Fire alarm went off at 1 in morning. Very noisy after alarm to get back to sleep.”

Dec 6, 2009 by Fran from Toronto,Canada
Overall Rating: 7

• That it was somewhat clean and the staff that did help were friendly.
• It smelled funny at times, and could have been better decorated.

“This hotel was not more than a 2.5 star by any means. Staff was often absent when help was needed and they failed to explain the way parking worked when you are a guest. The rooms are not as nice as the images on the website portrayed. The rooms are also very cramped with little space to move around.”

Nov 20, 2009 by Tiffany from Ottawa,Canada
Overall Rating: 5

• Staff was pleasant.
• The non-smoking rooms smell like cigarettes.

“The hotel staff are friendly and the hotel is in good condition. However I believe the ventilation system may be inadequate. I have stayed on the 3rd and 4th floors of this hotel. The hotel is not smoke free, thus a light scent of smoke from the 2nd level (smoking rooms are located on this level) travels throughout the hotel and into the other rooms. If you have allergies or are sensitive to cigarette smoke, then this hotel would not be recommended. Otherwise it would be a good nights rest.”

Oct 21, 2009 by Greg from Steubenville,OH
Overall Rating: 8

• Very convenient location and the beds are AWESOME!
• The in-room coffee pots could be bigger

“A fine Priceline.com value!”

Oct 15, 2009 by Shaila from Ottawa,Canada
Overall Rating: 7

• Staff attentivness.
• Whirlpool Location.

“There was nothing wrong with the hotel. The traffic in the city was horrendous and what should have taken 15 minutes took 45 minutes.”

Oct 10, 2009 by Anuj from Toronto,Canada
Overall Rating: 10

• Excellent staff.
• Food is a little pricey. Rooms should have microwave and fridge.

“Good clean hotel. Great helpful staff at the reception, housekeeping and restaurant who went out of their way to make our stay comfortable. Washrooms were well appointed and clean. Two queen beds made the room a little tight. Sleep number beds to suit to preference.”

Sep 24, 2009 by Heath from Rockford,IL
Overall Rating: 3

• The internet was horribly slow. Had to pay for parking even if your were a guest.

“Our room was not clean, wrappers and garbage left by the bed stand. The bathroom was outdated the tub showed a lot of wear, old tile surrounding the tub, no vent/fan/warming light. Water would flood our bathroom so we had to use almost every towel to clean it up daily. Rooms were small, lobby was small. The comfort select beds are horribly uncomfortable. The internet and Wi-Fi were as slow as dial up. The good things about the hotel, it had great water pressure for the shower and the pool was open late(till 11:00 pm).”

Sep 8, 2009 by Cara from Pointe Claire,Canada
Overall Rating: 6

• The sleep number beds.
• The hall ways are very out dated and non friendly staff.

“Overall it was an okay hotel to stay at for 1 night. The rooms were clean and very nice. The water bottles were a nice touch.”

Sep 3, 2009 by Fred from Kanata,Canada
Overall Rating: 8

• The front staff was extremely helpful.
• The free internet connection was intermittant and very slow.

“My overall experience was exceptional. The staff went out of their way to be helpful.”

Sep 1, 2009 by Diana from Sanborn, NY
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[9]

• Great location & restaurant had good food.
• Rooms smelled musty & moldy.

“Not a good place for someone who has allergies. Could see mold on the ceiling, air conditioning unit & every time the fan kicked on was dealing with allergy symptoms. Moved to 3 different rooms because of the smell from carpet being cleaned prior to my stay. Carpets are old and very stained up. Furniture was torn and tattered in a couple of the rooms. Very thin walls could hear noise from above, sides and down the hall. Doors shut hard so whenever someone went in and out of their room it would shake everyones doors. The bathrooms were tiny and one needed repair in the shower.”

Aug 29, 2009 by Nicolas from Vaudreuil-Dorion,Canada
Overall Rating: 8

• Clean room, friendly staff.
• Had to pay 5.65$ for overnight parking but they did not have any parking space available!

“I would recommend this hotel.”

Aug 29, 2009 by Tessie from Nanaimo,Canada
Overall Rating: 8

• The down duvets were wonderful!! The pool was great.
• Did not have Wifi in the rooms; and internet cable had problems.

“Nice hotel. Great swimming pool, although the hot tub jets were broken the entire week we were there. Fitness area was okay. One of the two treadmills was broken our entire stay. The staff at the front desk (one person in particular) were very helpful and courteous. Complimentary coffee in the lobby would have been nice. They charged $2 for a cup from a machine. Only two computers for the entire hotel in the lobby. Most guests had to use these as there wasn't any WiFi in the rooms. For business travelers, WiFi is a must and should be a staple at any hotel these days. The sleep number beds were okay but nothing to write home about. A good mattress would have been the same. The down duvets were wonderful though. Housekeeping for the most part was good; but a couple of days we didn't get the coffee and mugs cleaned/replaced. The day we arrived, two of the elevators were out of order; everyone waited for 1 elevator. Overall, a nice hotel, but work was needed and maintenance needed. For a Radisson, I expected more.”

Aug 18, 2009 by Jane from Kalamazoo,MI
Overall Rating: 1

• Location.
• Dirty, shower did not drain, Internet did not work, and staff did not care when problems were reported.

“This hotel should be a safe bet-a Radisson in a major city. It may have been a nice hotel when it was updated a few years ago but the hotel has not been nicely maintained. Carpets were stained, fixtures were broken, shower did not drain at all, Internet did not work.”

Jul 28, 2009 by Zeb from Skokie,IL
Overall Rating: 4

• Location was ideal.
• Bathroom to small and dirty, rooms were not updated, things looked old.

“I was disappointed with the star-rating. The bathrooms were very small, old and dirty. The room was small and nothing seemed updated or modern. The lobby was not relaxing. Parking is not convenient and they told me
I had to pay $5/day for parking.”

Jun 30, 2009 by Stephen from St. Catharines,Canada
Overall Rating: 7

• Attractive, good rate.
• Needed a new room due to fumes from TV on the fritz, but was not offered one.

“This hotel was an excellent place to stay; the staff were very helpful and friendly and if the room itself had been a little bit better taken care of (the TV blew while we were there at 10 PM and the bathtub did not drain at all) then we would have been extremely pleased with our stay.”

Jun 6, 2009 by Sandy from Kanata,Canada
Overall Rating: 7

• High speed internet access.
• Garbage can wasn't empty. Failed to deliver coffee filters when asked.

“I felt like I was travelling in India when I was staying at the hotel. The manager, the front desk, the bus boy, the houskeeping staffs were all Indian. In a multi-cultural city like Toront, they should hire staffs from different ethic group, even though the owner is Indian.”

May 18, 2009 by John from Parkhill,Canada
Overall Rating: 9

• Beautiful, spacious, and
  clean rooms.
• Fire alarm at 11:35 pm.

“Thanks to Priceline, we had a better-than-average hotel room at a less-than-average price. We would stay there again when we're in Toronto. The Radisson has beautiful, clean rooms. The beds were equipped with firmness controls, and the room was much more spacious than others we have stayed in. Unfortunately, we were under time pressure, so we didn't get to explore or experience the other amenities, but the restaurant looked very appealing.”

May 13, 2009 by Mike from Goderich,Canada
Overall Rating: 7

• Rooms were very spacious.
• Beds were very uncomfortable. Rooms could be cleaner.

“The hotel was OK, nothing really great, nothing really bad. The rooms were spacious and staff friendly. The beds were terrible, no phone book in the room and the pool was cold.”

Feb 9, 2009 by Todd from North Bay,Canada
Overall Rating: 8

• Clean, quiet, known brand, simple access off 401, breakfast in room.
• Basic television in room, gimmicky bed stiffness controls- cheezy-not needed.

“Nice linens, comfortable beds, quiet and clean- just off 401- great if doing business in north/east Toronto or just stopping over for the evening.”

Nov 3, 2008 by Anthony
Overall Rating: 5

• Location for access to 401 and DVP.
• Very dirty.

“This hotel didn't feel good from the moment we checked in. The lobby looked like it wasn't decorated since the 1970's. The beds were ok, but the room was dirty. The pool is in major need of a renovation; they actually doctored the pictures on the website to make it look better. After visiting the restaurant for breakfast, we vowed never to eat there again in our 4 day stay. The buffet was extremely short on selection and way over priced.”

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