Glen Grove Residences at 50 John Street

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Oct 2, 2007 by Edward from Vancouver, BC
Overall Rating: 3
Cleanliness:[2] • Staff:[1] • Location:[9]

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“Upon arrival at Glen Grove residences, our visa had been charged for our 5 day reservation. Ordinarily this wouldnt be a concern, but the poor state of cleanliness in which we found our room along with numerous other deficiencies should have resulted in an immediate change in accommodation. However, this wasn't possible as Glen Grove operates 24/7 without any front desk or other on site staff except a third party security guard who merely directs guests to the help desk phone number. Unfortunately no useful assistance was available through this number as we discovered when the promised weekly maid service failed to appear. The help desk's response maid service for our room hadn't been scheduled. There was also no checking out early for dissatisfied guests. They had our money and we were stuck with the room. This place has but one redeeming feature, its location. But given its dirty carpets & bathrooms, broken blinds & light fixtures and the third rate beds, linens and towels; staying at the Glen Grove is an experience not worth repeating.”

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Amenities at Glen Grove Residences at 50 John Street, Toronto

24 Hour Front Desk AM/FM Alarm Clock Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Local Telephone Calls Free Parking

Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pets Allowed Restaurant Shops/Commercial Services Television with Cable

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