Mercure Hotel Ginza Tokyo

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User Reviews for Mercure Hotel Ginza Tokyo, Tokyo

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Sep 21, 2007 by Lindsay from Chicago, IL
Overall Rating: 1
Cleanliness:[5] • Staff:[6] • Location:[8]

• Checking-out.
• Rooms were tiny and dingy.

“Awful, simply awful. As if stuffed into my locker only my locker was cleaner and better decorated. This place was just horrific even by European or Japanese standards. Unfit for a single night of habitation; seen more attractive jail cells on MSNBCs lock-down.”

Jul 31, 2006 by Scott from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was perfect for first time visitors to Tokyo.
• Only one food option on site.

“The Ginza Mercury was perfect for our first trip to Japan. An easy base for sight-seeing, it was very close to Tokyo Station (major transportation hub), in the middle of fantastic shopping, and food, and only blocks from major attractions (Tsukiji Market, Kabubi-za Theatre, Sony Building) Excellent English speaking staff, clean rooms, easy location, and breakfast discounts! I'll stay there again, no question.”

May 14, 2006 by Jen from Rochester, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location, friendly staff--this hotel has it all.
• We really had no problems at all.

“This hotel's staff went above and beyond. The customer service was outstanding. I really can't say enough good things about this hotel!”

Apr 21, 2006 by Gary from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Receptionist recommended taking a cab to TCAT to catch the Airport Limousine, rather than taking a taxi to one of the hotels where the limousine stops.
• Somewhat hard to find. Taxi driver had a hard time finding it.

“The rooms are a bit small, but the restaurant is great and the price is reasonable.”