Caribe Hilton

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User Reviews for Caribe Hilton, San Juan

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Jul 12, 2009 by Alan from Acworth,GA
Overall Rating: 9

• Resort amenities were incredible (pool, beachfront, hot tub, etc.)
• The room itself was dated and a little cramped.

“The Caribe Hilton is a great place to rest and relax. We really enjoyed the hammocks, the pools, the hot tub, the ocean swimming area and the poolside bar and grill. The staff was great! They even allowed us to check in way ahead of the normal check in time. This hotel was a large part of what made this vacation the most relaxing we have had in many years.”

Jun 17, 2009 by Amarilis from Davie,FL
Overall Rating: 9

• Friendly staff.
• One of the buildings, wasn't well mantained.

“The first room they gave was horrible, noise, old furniture, dirty walls, but when I complained they graciously change me to a very nice room. 14th Floor nice view, clean and new.”

Jun 10, 2009 by Angie from Houston,TX
Overall Rating: 10

“Everything met or exceeded our expectations.”

May 20, 2009 by Nicole from Walton,NY
Overall Rating: 9

• I
  loved the room the easy access to beach and pool the outdoor beautiful.
• The hotel was too far from shopping local areas, it was like isolated.

“I enjoyed my stayed at the Caribe Hilton, the beauty I woke up every morning to nature birds peacock and the beautiful fish. The scenery, sea and view was gorgeous. I had a blast of time. As always priceline have always offer the best hotel.”

May 14, 2009 by Rachel from Springfiel,OH
Overall Rating: 7

• Hotel is gorgeous, and well located.
• I felt like we got one of the worst rooms.

“I have previously stayed at this hotel 3 times. This time I got the worst room I've ever had. The view was of the rooftop of the rest of the hotel. The room was very dated, we had a sliding pocket door for the restroom that would not stay closed. The air-conditioning would only cool to 68 degrees, not good for someone who likes a cool room to sleep at night. I have stayed here before, but this stay really makes me question if I will return in the future. On the plus side the private beach is wonderful and landscaping of the grounds are beautiful!”

Apr 29, 2009 by George from Atlanta,GA
Overall Rating: 8

• Room had a nice view and patio.
• The grounds were massive and far from lobby to room.

“This was a large resort hotel with nice facilities, pools, stores, health club and tennis courts.”

Apr 18, 2009 by Erik and Sarah from Iowa City,IA
Overall Rating: 8

• Wonderful atmosphere. Gardens, beach, pool, common areas were a treat.
• Room quality varies greatly.

“The most complete resort in the Puerta de Tierra/Old San Juan area. Barely walking distance or easy public transit to Old San Juan, Condado, etc. Very nice beach, pool, garden. Resident wildlife. Very expensive restaurants and beverages. Beautiful views, two Spanish forts adjacent to resort.”

Apr 17, 2009 by Mary from Scarborough,Canada
Overall Rating: 8

• Spacious.
• Lack of directions from main lobby to hotel room.

“It was comfortable, clean and met my expectations.”

Apr 17, 2009 by David from Needham,MA
Overall Rating: 3

• Private beach.
• Hidden fees, restaurants not worth their price.

“Overall was disappointed in the resort. The Hilton charges a resort fee when you get there, so if you think your rate is fixed, you're wrong. This seemed like a bait and switch, as I could have gotten another resort likely for a lower price. One other issue was the restaurants, which were high priced considering the food and service. Most restaurants are empty, as it appears that others had figured out it is a better deal to eat in Old San Juan. On the upside, the private beach is decent, and our children enjoyed the feeding area for the animals. All in, this resort has the makings to be something really good as long as they focus on service and less on extracting extra dollars.”

Apr 11, 2009 by Abdullah from Boston,MA
Overall Rating: 8

• Nice private beach, good location, comfortable room with nice view.
• Restaurants were
  not too good and expensive.

“Excellent value for money except for the food quality at the restaurants.”

Apr 10, 2009 by Laura from Silver City,NM
Overall Rating: 10

• Many inviting beach activities, picturesque views, and happy fellow vacationers.
• Construction in the bar area was detracting but necessary.

“This hotel is well known and one of the oldest in San Juan. In spite of this, it did not seem run down, in fact, they are continually improving the place (so you have to ignore the construction dust). I was impressed with the number of outdoor recreational activities and comfortable seating arrangements. My 13 year old loved climbing the inflatable iceberg and jumping on the trampoline island. The hotel felt rich and exclusive - but friendly, and I would return in a heartbeat.”

Mar 22, 2009 by Erik from Daytona Beach,FL
Overall Rating: 8

• View, pool and beach area.
• Hot tub was not hot at all, resort fee is too much for what is offered.

“Nice hotel with a great view. Had a nice beach and pool area although the hot tub was not hot at all. Not in the best location, restaurants were a good 20 to 30 minutes walk away. The resort fee of 14% was way too much for what was offered and some activities cost money on top of that.”

Mar 19, 2009 by Diane from Grand Rapids,MI
Overall Rating: 7

• Rooms were nice.
• Way too big, drinks were really expensive.

“Not a lot of beach area, close enough to walk into Old San Juan, beautiful views of ocean.”

Mar 12, 2009 by Monica from Mississauga,Canada
Overall Rating: 9

• The rooms are extremely comfortable and spacious and staff extremely friendly.
• A little far from major sites and restaurants. A comfy pair of sneakers required.

“Overall I was very satisfied with the hotel. The pool and beach were very clean with plenty of chairs and loungers. The pool bar staff, extremely friendly and able to assist with recommendations. There is no limitations to things to do, or places to eat, our favorite being Lemon grass restaurant located within the hotel. The food was absolutely phenomenal with service and staff to match. Check-in staff was very courteous, unfortunately we had to talk to them more then once because our room key kept getting demagnetized due to our blackberry's.”

Mar 10, 2009 by Jane from Newark,DE
Overall Rating: 9

• Clean, lovely, good for kids and business.
• Restaurants was very expensive. Restaurant was very expensive.

“This is a resort geared towards kids and business travelers. It is a lovely place but the restaurants are quite expensive for families and the hotel is a little secluded. It is a good 15 walk to an area with a lot of restaurants. Everything was clean and the staff very nice.”

Mar 9, 2009 by Mari from Lido Beach,NY
Overall Rating: 10

• Facilities indoor and outdoors.
• Reception was always understaffed.

“Great. Recent renovations.However, no casino.”

Feb 13, 2009 by Johaira from Atlanta,GA
Overall Rating: 7

• The staff was very friendly.
• The level of cleanliness.

“If you travel with fam. the hotel is great compare to other hotels in the same area. The staff was very friendly, the level of cleanliness was not great....the hotel has different areas ( a main building and also villas) when we checked in we got one of the villas room with view of the street, the room was very old and dingy and the bathroom was not very clean, the internet didn't work and we also had to walk a long way (about 7-10minuts) before we got to the main are, pool, beach etc.from the room with kids that was not very practical. Once we asked to be changed and moved to a different room in the main building the experience was much different. The room was in perfect condition, the bathroom was cleaner and it was much easier to go from all the main areas to the room with the kids.”

Feb 1, 2009 by Sandra from Stamford,CT
Overall Rating: 10

• Loved the resort facilities. And the fee was reasonable.
• The high cost of the food and drink. $15.00 for a hamburger. $11.00 for a poolside drink in a plastic glass.

“We stayed for one night before cruise. Beautiful location. Very large hotel. The resort facilities are fabulous. Nice pools, oceanfront property. I would definitely stay here again, except next time I will rent a car! Ridiculous taxi prices in PR. $14.00 to the mall (3 miles), $16.00 to the cruise terminal (2 miles). I think a hotel of this stature should be offering a shuttle service (even if it’s for a small fee to cover the petrol!)”

Jan 18, 2009 by Kenneth from Boston Ma
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[5]

• Pool was great, beach looked pretty.
• Beach was too protected, surf is better at the Marriott, food outlets expensive, location inconvenient sorry.

“The pool was great and the beach was pretty to look at, but the swimming area was too protected. No surf or waves,the Marriott has a much better beach. Also, the outlets are very expensive and the property is really located in the middle of no where. Not near Condado not near old San Juan. Next time I'll stay in the Condado.”

Nov 25, 2008 by Barbara from Lisle,IL
Overall Rating: 10

• Beautiful, great staff, wonderful experience.

“We were there for one day, before our cruise and one day after. Our cruise was fabulous and our hotel experience was equally fabulous.”

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Amenities at Caribe Hilton, San Juan

AM/FM Alarm Clock Babysitting/Child Services Barber/Beauty Shop Beach Business Center Coffee Maker in Room Concierge Express Checkout Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Shops/Commercial Services Television with Cable Tennis

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