Novotel Paris Les Halles

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User Reviews for Novotel Paris Les Halles, Paris

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Oct 17, 2009 by Gary from Meridian,MS
Overall Rating: 2

• Near train station but in seedy area.

“Does not deserve a 4 * rates. Needs updating. The carpet was stained and the room was dirty. I asked for a room change since I was staying 7 nights and was given a somewhat nicer room but it just does not meet 4* standards.”

Jul 19, 2009 by Jacqueine from San Carlos,CA
Overall Rating: 1

• Nothing.
• Everything.

“Run away.”

May 26, 2009 by Homero from Collinsville,IL
Overall Rating: 10

• It was located right by a Metro (subway) station.

“The hotel staff was very friendly and always helpful.”

Apr 6, 2009 by Kim from Suwanee,GA
Overall Rating: 3

• Great location.
• Staff wasn't helpful at all. Rooms were dull. Our view was of an ugly, cement courtyard.

“Good location,
sites, restaurants and shopping nearby. It's attached to a mall. It was tough to get a taxi. Rooms were disappointing.”

Mar 28, 2009 by Jay from Studio City,CA
Overall Rating: 8

• Convenient location.

“Friendly and helpful staff with great location and proximate to multiple Metro stops.”

Mar 25, 2009 by John from Seattle,WA
Overall Rating: 2

• It was a 2.5 start hotel and the staff was rude.

“Hotel was okay as a 2.5 star but not as a 4 star hotel.”

Mar 11, 2009 by Indru from Tampa,FL
Overall Rating: 10

• Excellent location.
• Central heating and cooling did not work efficiently.

“A great location close to many attractions shopping dining and nightlife. Direct connections to and from the airport to the hotel via the metro system.”

Feb 5, 2009 by Cindy from Manotick,Canada
Overall Rating: 10

• Amazing location, large, clean American style rooms.

“Stayed with my sister for 3 day sin late January. The location was perfect for January Sales (shopping), walks along the river and visit to museums. The room and facilities were American style (large, comfortable and clean)”

Dec 29, 2008 by Scott from Onsted,MI
Overall Rating: 8

• Location was convenient to major sites in Paris.
• There was noise due to construction.

“The hotel is in a very convenient location to major sites in Paris. Both train and Metro access is right out the front door. Great restaurants and shopping very near. Our room was neat, clean and larger than expected. Staff was helpful, spoke English and friendly. I would definitely stay here again on my next trip.”

Dec 1, 2008 by Keith from Houston,TX
Overall Rating: 9

• Location near to central Paris attractions.
• A little hard to get to via road networks - lots of one way traffic. More pillows.

“For a short stay, it was very tidy and comfortable. First time in Paris, so was within easy reach to most of the central attractions. Good restaurants nearby.”

Sep 18, 2008 by Max
Overall Rating: 7

• The location was perfect - Chatelet is a great starting point to reach any site in the city, and a direct train ride to the airport.
• The fold-out sofa bed was a disappointment.

“Great location -- be aware that you can't get twin beds; only a double bed and a sofa bed. Decor is a mixture of modern design and dated furniture.”

Sep 7, 2008 by Sonia from Fairport, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Comfortable hotel in great location.
• Room was a little too warm.

“We were staying in the hotel for one night. The location was perfect, lots of restaurants, next to the Metro and RER stations.”

Sep 5, 2008 by Eugenia from Franklin, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location was perfect and the staff spoke English.
• Our room could be decorated with a little more flair and bath robes are always a plus.

“Superb location for Subway access, walking distance to the Louver, River Seine, Notre Dame and good restaurants. Definitely met our expectations for location and price.”

Jul 25, 2008 by Leslie from Carmel Valley, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[9]

• The location of the hotel was excellent.
• The 4 star rating seemed inflated. The front desk was not adequately staffed. Rooms were not adequately luxurious for 4 star.

“Although the hotel decor was rather odd (purple, highly utilitarian hallways, ultra-modern bathrooms but the shower door leaked, stucco walls in the toilet), the rooms were spacious. There were no two bed rooms available, only a king with an uncomfortable fold out couch. The reception desk was understaffed and the elevators inadequate. However, the windows opened out to the fresh air and an interesting view and the location was right in the middle of Paris, walking distance to the Louver, Notre Dame, Musee d'Orsay, Beau Bourg, Latin Quarter, the entrance to the Metro and Rer. The location redeemed any shortcomings of the hotel structure itself.”

Jul 10, 2008 by Hoang from San Francisco, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[3] • Location:[8]

• Good location.
• No early check in and bad staff performance.

“Novotel was not responsive at all. The air conditioning did not work properly and they did not switch my room out. In fact, they did not offer a fan. I had to request it on my own which they asked me to pick it up rather than deliver it. I had problems checking in before 3 pm at both The Novotel and The Marriott.”

Jun 4, 2008 by John M. from Mississauga, ON CA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Location.
• 2 of 3 elevators were being updated - out of service.

“Good location, close to river and the Louvre.”

Jun 4, 2008 by Chris from New Brunswick, NJ
Overall Rating: 3
Cleanliness:[1] • Staff:[2] • Location:[8]

• Good location.
• Dirtiness, poor elevator operation, unhelpful staffs.

“The lobby looked fine but once we arrived our floor, we noticed that the hallway was old and dirty. However, we do not care about hallways. The main problem was the carpeted floor in our room. The carpeted floor was extremely dirty. There were several water leaks from bathroom. This was very visible. This could have been minimized, if they steam vacuumed the floor but it looks like the hotel did not do anything about it. We were informed that other rooms have similar condition. We could not take our shoes off and we were still uncomfortable even with our shoes on, because it was so disgustingly dirty. Hotel staffs were not rude but they were not helpful. We asked several staffs regarding the area but they were not knowledgeable and did not even try to find best answers to our questions. At one point, I asked one of the staffs to show me a location of a restaurant but he refused by saying that I should come back tomorrow morning and ask another staff to do it for us. (It was late at night and they were not busy.) There were always long lines so you have to be online at least for 10 minutes to ask simple question, unless it is late at night. They have 3 very small elevators and 2 of them were not working most of the time. When we checked out, 2 elevators were working but they were full of people. We waited over 30 minutes and the elevators arrived about 15 times but we were still not able to take them. We had to use stairs with heavy bags and it turned out that we were not the only ones!”

May 31, 2008 by Oj from Upper Marlboro, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location, free high-speed internet.
• Ice located only on one floor.

“Well-maintained, centrally-located to Metro and RER (airport) trains.”

May 28, 2008 by Rolfe from San Antonio, TX
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Helpful staff and great location made us very happy.
• Only one elevator was working, so we needed to take the stairs -- it wasn't so bad, we use stairs anyway.

“Novotel has sleek, clean and consistent rooms that are surprisingly large and comfortable for central Paris. The staff went out of their way to make us comfortable. The location is hard to beat.”

May 19, 2008 by Luis from Bayamon, PR
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[6]

• Convenient location, good facilities and helpful staff.
• Surrounding neighborhood may be unsafe at night.

“The hotel is conveniently located within walking distance of many attractions and Metro stations. Although is not a luxury hotel, it is kept in good condition. The only inconvenience was that only one of three elevators was working most of the time. The room was clean and comfortable.”

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Amenities at Novotel Paris Les Halles, Paris

24-hour front desk Babysitting/Child Services Bar Breakfast Buffet Breakfast in the Room Continental Breakfast Currency Exchange Design Hotel Dry Cleaning Fax/Photocopying Free Wi-Fi Internet Access Included Heating Internet Services Ironing Service

Luggage Storage Meeting/Banquet Facilities Newspapers Non-Smoking Rooms Parking (fee required) Restaurant Room Service Rooms/Facilities for Disabled Guests Safety Deposit Box Ticket Service Tour Desk Wi-Fi/Wireless LAN elevator laundry

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