Sofitel Saint James London

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User Reviews for Sofitel Saint James London, London

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Aug 16, 2008 by Tony from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was clean, well appointed and displayed excellent design tastes.
• The amenities (minibar, bar beverages, etc) were a little pricey, even for London, but it wasn't too bad.

“I can't say enough about the Sofitel St. James. The hotel was absolutely charming and the rooms were wonderful. I've stayed all over the world and in some of the finest hotels therein and I believe the Sofitel St. James is among the most pleasant venues in which I've had the pleasure to stay. Warm and friendly staff, well-appointed rooms and a mix between classical and modern design have made this hotel one for my record book.”

Aug 1, 2008 by Ehab from Toronto, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location, interior, and cleanliness.
• TV entertainment system was archaic.

“Lovely hotel with a perfect location, friendly staff, and excellent room size for London standards.”

Jul 26, 2008 by Vanessa from Munich, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Very classy, perfect location, Hermes products in bath.
• People at reception desk were a little unfriendly and arrogant.

“Classy hotel in perfect location, piano in the afternoons, very comfy bed, stylish bathroom with Hermes products, many towels, Evian for free at the evening.”

Jul 16, 2008 by Deirdre from Belle Harbor, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Fabulous cocktails!
• Bedroom could use more lights.

“The room we stayed in was very comfortable - the bed was great, nice toiletries, etc, but it was a little dark. A small inconvenience given the rest of the hotel. The location was perfect - within walking distance of everything. The food was very good and the cocktails were out of this world.”

Apr 22, 2008 by Gonzalo from Wilson, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, rooms.
• Gym. Very small, old equipment.

“Great location close to Piccadilly and Trafalgar. Three block from the tube. Very nicely appointed rooms. Quiet hotel.”

Apr 18, 2008 by Gerry from Mississauga, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff, location, decor, and comfort were first rate.
• Dinning at their restaurant was in my opinion very expensive.

“For location this hotel cannot be beaten. Close to everything transportation, parks, famous sites, excellent restaurants, great shopping and funky nightclubs. Staff is very friendly and extremely helpful when asked for directions, recommendations or reservations.”

Apr 17, 2008 by Patrick from Los Anegeles, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• The possibility to open the bedroom windows.
• I had to change room twice before the bedding arrangements were made right.

“Nicely renovated building in the centre of London.”

Mar 20, 2008 by Matthew from Brooklyn, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff, location and comfort.
• Nothing!

“The hotel was phenomenal. I would stay there again in a second. Shower was amazing as well as the bed. Perfect.”

Mar 18, 2008 by Keith from West Chester, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bathroom alone was worth the price of admission.
• The bed mattress was soft and a bit uncomfortable.

“This is an amazing hotel and worthy of the 5 star category.”

Jan 14, 2008 by Matt from Dallas, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff catered to my every whim, the floral designs en suite was superb as were the amenities and overall design.
• I liked everything about the hotel design, staff and amenities.

“The hotel - Sofitel St. James - was 10 stars! Great attentive staff! Unfortunately I spent the entire trip confined to my room with pneumonia! The staff waited on me hand & foot and let me know up front that they would check on me every 4 hours from 9 AM to 8 PM! They kept my room stocked with free fruits and bottled water and treats! A maid even brought me homemade chicken soup! I had pre- ordered artsy flower arrangements and they were stunning- all 5 of them! The decor from the lobby to the sitting rooms and bar were incredibly high end in a mix of colorful Brit fashion mixed with ultra chic Modern. The room service: par excellence! The location to great eats and shops near Piccadilly Circus was excellent at only 2 blocks away! This is where "home" will be in London for me! -Matt Stevens, Dallas TX.”

Aug 30, 2007 by Thomas from Yorba Linda, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• The location of the hotel was the best I could have imagined.
• A bit austere for our tastes.

“Perfect location makes up for the ultra-modern, austere exterior and interior. Incredible for the price, with good comfort levels, friendly service and an exceptional (although very pricey) bar. The final bill included room charges that had been prepaid which were ultimately reversed, although it took a few calls to London to rectify. Would stay here again.”

Aug 2, 2007 by Chris from Arcadia, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• High-end, convenience to shopping, park etc.

“Check in with full of comfort around you. Check out with full of happiness and memory.”

May 31, 2007 by Sarah from Normal, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location to services and shops.
• Humidity/heat in halls/elevators.

“Great location off Piccadilly Circus and "Tube" station. Helpful staff and umbrellas for the sudden rain squall. Within walking distance of lots of sights and accommodating of special requests.”

1 of 1 people found this review helpful.

May 27, 2007 by Martha from Paradise Valley, AZ
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Elegant, clean, stylish hotel. Very first class in all ways.
• The air conditioning did not work well and the room was hot.

“They also required that I upgrade, to get a room with two beds. Otherwise, I was treated warmly and with respect, and the upgraded room was quite spacious and lovely.”

Apr 10, 2007 by Julie from Rancho Santa Fe, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The manager, could not have been more helpful!
• Nothing, thing was wonderful.

“The hotel was perfectly located. The staff was very helpful and the room was great. We did the formal tea which was just so. Everything else we ordered with regards to food was wonderful! Great hotel!”

Mar 16, 2007 by Annie from Shoreline, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, impeccable and friendly helpful service, great bed!

“Beautiful hotel right by Piccadilly, Trafalgar square, and lovely St. James gardens. The room was clean and luxurious, amazing shower, most comfortable hotel bed I¿ve ever slept in. Staff was so helpful - we arrived late in evening of my son's 13th birthday (8pm on a Sunday evening) - they even found a birthday cake!”

1 of 1 people found this review helpful.

Mar 8, 2007 by Lee from Owings Mills, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent, very modern.
• Nothing.

“Was not expecting such a good deal on paid 175 w/ a rack rate of over 400. Great deal. It works with patience.”

Feb 21, 2007 by Todd from Santa Clarita, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very luxurious.
• Very expensive Internet.

“Sofitel Saint James London is wonderful! Luxurious hotel, fantastic location, relatively spacious room! Our window faced an inner courtyard that looked more like an alley, so we kept the curtains shut.”

Feb 21, 2007 by Annabelle from Grand Island, NY
Overall Rating: 6
Cleanliness:[10] • Staff:[3] • Location:[10]

• Location and style.
• Staff, have e-mailed them about this problem!

“Excellent location, great class and style. Most comfortable bed ever in a hotel room! Breakfast prices insane!”

Feb 14, 2007 by Jim from St. Petersburg, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Location to theatre district, Piccadilly circus, quality of staff and ambiance.
• Bath room shower door leaked.

“An example of a good quality 5 star hotel in the heart of London. One block away from the famous Piccadilly circus and a 5 minute walk to the theater district past the National gallery and Trafalgar square. We have trailed the world and found this to be a very friendly, unpretentious great hotel. ”

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