Mercure London City Bankside

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User Reviews for Mercure London City Bankside, London

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Dec 25, 2006 by Stacy from Chicago, IL
Overall Rating: 5
Cleanliness:[6] • Staff:[8] • Location:[5]

• Service was good at the front desk; attentive, helpful.
• Elevator was too small; mold on ceiling of hallway (Gross!).

“The location is average (not excellent, quite a way from the underground), the rooms are small and the carpeting could do with a cleaning.”

Dec 13, 2006 by Bill from Las Vegas, NV
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[6]

• Excellent value.
• Room's climate control limited effectiveness.

“This is moderate business hotel by European standards, with reasonably-sized double room of modern and functional design with spacious bathroom. Location 5-10 minutes walks from southward station on jubilee underground line. Bus which runs to Covent garden stops at front door. Backside area interesting and seems to be in transition as of late 2006.”

Dec 5, 2006 by John from Boston, MA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[7]

• Great location with the tube about 10 minutes away.
• My bed consisted of two twin mattresses put together which was very uncomfortable.

“The hotel was very clean and located in an area which has a great outdoor market and is tube accessible. They allowed me to check in at 9am with no additional charge. The rooms were good sized and the bathrooms were very modern. The bed consisted of two twin mattresses pushed together to make a queen sized bed. It was very uncomfortable. The room was also below ground with only the top part of the window above ground. Internet access was very expensive at 15 euros per 24 hour period.”

Oct 5, 2006 by Sherry from Phoenix, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• The hotel staff was unusually helpful and pleasant.
• The location of the hotel was inconvenient for most attractions and events which we visited.

“The hotel was very reasonable, clean and pleasant, The staff was extremely helpful with our questions and with some difficulties regarding theater tickets. Our room even included an iron and ironing board. We only used the hotel restaurant once, but the dinner was delicious.”

Sep 18, 2006 by Bette from Westlake Village, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Excellent breakfast buffet.
• Toilets did not perform promptly; difficult to get ice for drinks.

“It was more than adequate for our stay.”

Aug 1, 2006 by Mary from Plano, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• Newly renovated, very nice rooms and baths.
• Not so conveniently located to the tube, approx a 10 min walk to Southward tube.

“This hotel is very new, with very nice rooms and facilities. The staff were also extremely friendly and courteous. It is located very conveniently to the Tate Modern and the Millennium Bridge. However the closest tube stop, Southward, is a good walk away, and the area becomes somewhat empty at night.”

1 of 1 people found this review helpful.

Jun 20, 2006 by Frank from Eatonville, WA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[7]

• Good basic room, clean, no frills.
• A single solitary local phone call cost $7 US.

“Reasonably good price ($100/night) in London which is actually saying a lot for London. No breakfast included but available for 13.50 BP's (approximately. $25 US) ouch. So just take the room and don't touch courtesy tray. Ice was free in the bar.”

Jun 8, 2006 by Nancy from Aldan, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Good location for sightseeing & business.
• No washcloths.

“We enjoy our stay very much. The room was small but fine for our stay.”

Apr 22, 2006 by Faith from Greenwood, IN
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[7]

• The rooms were nice and very clean. The tub was deep and very long, if you are into baths.
• It was difficult to find a place near by to eat.

“All in all I enjoyed my stay at the Mercury London Bankside. Although it is far away from some of the main attractions, it is located right on a bus line that is very convenient. The rooms were nice and the staff was friendly, although I think English was a second language for all of them.”

Mar 2, 2006 by Jim from Quincy, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[6]

• Walking proximity to many sights.
• Limited TV options, adult movies plus Harry Potter.

“Located in an up and coming neighborhood of South London the Mercury is ideal for a person not intending to spend much time in the hotel. The Staff were limited in their knowledge of the area and ability to assist in making plans. There was no concierge access to the internet or someone to help with information. Some directions given by staff for the neighborhood were wrong. Tate Modern, London Bridge and Thames River all within a short walk. Bus stop located in front of Hotel that will take you to tube as well as Covent Garden.”

1 of 1 people found this review helpful.

Jun 8, 2005 by Anthony from Athens, GA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• It was an extremely nice hotel compared to others I stayed in.
• The hotel is probably an 8-10 minute walk to a tube station, but worth it in my opinion.

“The hotel was great. It is extremely close to the Thames which can be a beautiful walk.”