Saracens Head Hotel

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User Reviews for Saracens Head Hotel, Great Dunmow

Average User Rating: 4.0 Cleanliness:[3.0] • Staff:[7.0] • Location:[5.0] Based on 1 user ratings

May 14, 2008 by Mary Corin from Worthing
Overall Rating: 4
Cleanliness:[3] • Staff:[7] • Location:[5]

• The staff on reception were very good.
• The restaurant and its dreadful food, the ridiculous car park.

“I stayed at this hotel a little while ago with my sister and we were very disappointed. The staff were most helpful but the worst thing was the appalling restaurant. This used to be wonderful - now the food is nearly inedible. The menu is very poor - starting off with 'ham and eggs' is not encouraging. If it was meant to attract more locals etc. to eat and drink there it had obviously miserably failed as there was hardly anyone in the badly altered and renovated bar area. I can't remember having a worse meal for a long time. The breakfast was not much better and although it was no-where near end of service time the fresh fruit and yogurts had disappeared. The car park is a mess - have they looked at the markings - some cars would get completely hemmed in. We knew this Inn when it was really good. We mentioned all this to the reception staff and they invited us to send in an evaluation. My sister sent a full letter to the management but had no reply - so that was pointless! I notice there are no reviews available for this hotel - is this because they are all similar. I have no confidence that this will make any difference at all, but it was so disappointing - obviously now a very unloved hotel!”