Hotel Catalonia Princesa

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User Reviews for Hotel Catalonia Princesa, Barcelona

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Jul 16, 2008 by Josh from Irvine, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[6]

• It was very clean and felt very upscale for the area.
• They would not allow us the additional person in the room without paying a high fee.

“When we arrived, it became an issue to add the additional person to the room and it was an extremely high additional fee.”

Jul 18, 2007 by Tara from Santa Monica, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was clean and convenient.
• The manager.

“Overall, I had a very pleasant stay at the hotel and found the staff to be friendly and helpful. However, upon attempting to check out, I asked someone (whom I believe was the manager) for a receipt documenting my stay so that I may be reimbursed by my employer. I explained to her that our billing department requires not only a credit card receipt but a check out receipt from the hotel as well. The woman said she could not give me this receipt; and she seemed very put out/irritable when I asked for some written documentation verifying my stay. This place has the look and feel of a business hotel and this type of request surely isn't too unusual. I had a wonderful stay with the exception of her rude behavior during my check out.”

Mar 14, 2007 by Chris from Los Angeles, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[1] • Location:[9]

• The style and location were unparalleled for the price.
• I was harassed during the checkout process.

“Although I was 15 minutes late for the noon checkout time, I was locked out of my room. I went to the front desk to let them know I just needed to grab my bags. They fixed my key, but it still didn't work. Finally, the 3rd time got me in. I checked out. I'm one foot out the door when I get called back "your credit card is no good! She then wanted me to pay the bill. I apologized and said that I had already paid. She asked me to wait while she called. She told me she was on hold. I said I couldn't wait as I had to catch my flight. She replied, "well, you were the one to check out late". I was taken back by her rudeness. I replied, "I wouldn't have been so late if you hadn't locked me out of my room twice, but this has nothing to do with the matter at hand. I paid the travel agency, and you need to get payment from them". I gave them a copy of my receipt and left. I was really disappointed because up until then, my visit at that hotel was fantastic.”

Jul 10, 2006 by David &. from Arlington, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great decor throughout the hotel--awesome shower! Quiet central location. Perfect!
• We could not stay long enough!

“We were absolutely impressed by this hotel. The decor is simple, modern and tasteful--excellent feng shui1 The bathroom is HUGE with a bathtub and a separate shower closet. We'll definitely stay here again when we return to Barcelona.”