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Amari Watergate Hotel
847 Petchburi Road Pratunam,
Bangkok, Thailand
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Average User Rating: 7.0 Cleanliness:[8.0] • Staff:[7.5] • Location:[6.5] Based on 93 user ratings |
Apr 10, 2008 by
T, from Edina, MN
Overall Rating: 5
Cleanliness:[8] •
Staff:[3] •
Location:[9]
“This is a four star hotel that is badly in need of updating. The staff is not helpful or friendly. However, it is clean and safe.”
Apr 1, 2008 by
Nancy from Ca, CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[8]
“Good, conveniently located hotel. Perfect for a short stay in Bangkok.”
Apr 1, 2008 by
Katherine from Singapore
Overall Rating: 7
Cleanliness:[9] •
Staff:[7] •
Location:[8]
“Nice solace from the noise, hustle and pollution once you step back from the roads back to the hotel. Good location, wide choice of food and access to cheap massage parlors. Good spa and fitness facilities. No free internet in room. Only give new, renovated room if you ask otherwise they give you the old, undecorated rooms.”
Mar 19, 2008 by
Peter from South Orange, NJ
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[8]
“Definitely exceeded expectations. When computer broke, the IT staff was well educated and quick to response. Thai massage was calming and relaxing. Thai 4 restaurant was yummy food and waitress was more then willing to answer all question I had about the food. Overall excellent hotel and would be happy to recommend to anyone.”
Mar 6, 2008 by
Matthew from Saginaw, MI
Overall Rating: 1
Cleanliness:[7] •
Staff:[1] •
Location:[3]
“Terrible experience for a five star hotel. The entire time I was there my phone in my room did not work and I missed several appointments because of this. Also check in was terrible for a 5 star hotel. Took me over 20 minutes and I had to change rooms.”
Feb 29, 2008 by
George from Boynton Beach, FL
Overall Rating: 5
Cleanliness:[7] •
Staff:[5] •
Location:[6]
“Lobby full of mosquitoes. Lobby internet never working. Staff very disinterested. Upper management couldn't care less about your stay.”
Nov 19, 2007 by
Shannon from Calgary, AB CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Arriving in Bangkok after 30 hours of travel made us extremely happy to arrive at a place where we felt safe and pampered.”
Oct 23, 2007 by
John from Highland Park, IL
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[8]
“The Amari is a good hotel.”
Oct 20, 2007 by
Duane from Spencerport, NY
Overall Rating: 2
Cleanliness:[2] •
Staff:[1] •
Location:[4]
“This is not a five star hotel. I had problems with my room. (old, tons of black mold all under the soap dish, sink leaked) I arrived at midnight and my kids were already asleep so no chance to change rooms. In the morning I went down (while my kids were sleeping) to complain and suggest free breakfast as a remedy. I told them I don't want to change rooms, my kids are sleeping. They said they did not have authority and the manager was in a meeting. They proceeded to call and send a fix it man to the room which woke up my kids. They then sent a catering services person instead of the on duty manager to talk to me and offer me breakfast 3 hours later. The duty manager left chocolates at check out. This was more like a transit hotel. If they had said 3 or 4 star I would have not been as upset. Prior I said at the JW and after at the Hilton so I know what 5 star service should be.”
Oct 4, 2007 by
James from Glenview, IL
Overall Rating: 9
Cleanliness:[8] •
Staff:[10] •
Location:[9]
“Amari had an excellent staff that was attentive to my every needs. The housekeeping staff was excellent as well. I would definitely stay at the Amari Watergate again when in Bangkok.”
Sep 28, 2007 by
Scott from Apo Ae, NY
Overall Rating: 7
Cleanliness:[8] •
Staff:[8] •
Location:[6]
“The hotel was in a good location. I have stayed in many 5 stars in Bangkok and this does not compare to 5 star hotels in Bangkok.”
Sep 28, 2007 by
Danny C. from Weston, FL
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Very nice location in Bangkok, clean and friendly. All staff was very helpful and even with early checkout you can have a shower before flying.”
Sep 10, 2007 by
Young S. from Sacramento, CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Hotel staff was very friendly got upgrade to deluxe room. Chinese & Thai restaurant are good.”
Sep 7, 2007 by
Zachary from The Woodlands, TX
Overall Rating: 4
Cleanliness:[5] •
Staff:[3] •
Location:[5]
“We were on a business trip in Bangkok, and had stayed 30 days at the Intercontinental Bangkok (a 5-star hotel), which is within sight of the Amari Watergate. After our business trip, we took a 4-day stay on the beach in Krabi, and had to return to Bangkok to fly home. I chose a 5-star hotel, in the hopes that what we'd receive would be equivalent to the Intercontinental. We were sorely disappointed. The staff was not friendly upon check-in. The room was noisy, and the walls seemed paper-thin. As I said earlier, it was satisfactory to get a night's sleep (I did not say "good night's sleep"). Getting our luggage down the next morning was a nightmare. You'd think that a "5-star resort" like Amari would have better English-speaking or understanding staff. We are in Bangkok on a regular basis. I will never stay there again, and you should seriously think about re-rating the Amari Watergate to a high-3 or low-4 star rating. The Intercontinental Bangkok is a true 5-star hotel. At best, the Amari should get 3.75 stars.”
Sep 5, 2007 by
Nicolai from Meckenbeuren Germany, DE
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[7]
“A perfect place for shopping. Very cheap shopping area.”
Aug 26, 2007 by
Zane from Seoul, AB CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“We were given a grand deluxe room which was a surprise. It was fantastic. They let us check in early. Overall an excellent experience!”
Aug 14, 2007 by
Michelle from Ironton, OH
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[8]
“It is a very nice hotel. Most sites rate it as 4 star not 5 star, but either way it is very nice. The only downside is the location. Siam Square area is very congested, and at most times of day, it takes a lot of time getting in and out. In addition, if you are lucky enough to find a taxi to drop you off there most will charge a surcharge for dropping you off in that area.”
Jul 24, 2007 by
Javier from Airport West, NC
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Great location and great facilities.”
Jul 13, 2007 by
William
Overall Rating: 2
Cleanliness:[9] •
Staff:[1] •
Location:[1]
“Third time I have stayed here and three times I checked out early morning and no staff would help me get a metered taxi to the airport. I have stayed at dozens of hotels in Bangkok from 3-star to 5-star and every hotel gets me a metered taxi to the airport. This is the only hotel I have stayed at that has not even tried to get me a metered taxi to the airport. On check out the duty manager had to come down and get me a metered taxi because the bell boy could not be bothered. This is not a 5-star hotel. A 5-star hotel will do anything to help the guest. Even 3-star hotels give the basic service of flagging down a metered taxi. Useless lazy staff - don't bother.”
Jul 13, 2007 by
William from Whitby, ON CA
Overall Rating: 5
Cleanliness:[10] •
Staff:[3] •
Location:[1]
“15 minute walk to public transportation. Taxi's going to the Watergate have to drive an extra 10-20 minutes to do a u-turn to drive you to the front of the hotel. Hotel staff will not help you get a metered taxi to the airport. The only "5" star hotel which won't help you get to the airport. I was expected to get a taxi myself out on the street. The showers, sauna, Jacuzzi, steam room, plunge pool were closed because of renovations. Very disappointing. Nice hotel but service is more like 3 star.”
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