Amari Watergate Hotel

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User Reviews for Amari Watergate Hotel, Bangkok

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Sep 20, 2008 by Wayne
Overall Rating: 6

• Managed to get a different bill for the same breakfast every day.

“Fine for the money but at best it is a 4 star hotel.”

Sep 12, 2008 by Pj from Cape Canaveral, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Safety feeling, lots of sincere travelers and employees alike. Lovely to meet all.
• Now I understand why there is no balconies too hot!

“At this hotel and your sure to have the best time. Thank you Amari Watergate Hotel and staff and Bangkok for making me feel so special, even though I got a great but I will be back.”

Sep 12, 2008 by Danny from Sugar Land, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nice rooms.

“Amari Watergate is a very nice hotel, luxurious in a good location. I enjoyed my night there. Personnel was friendly and courteous.”

Aug 25, 2008 by Daniel from Edison, NJ
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Allow room upgrade & late check out, very friendly staff.
• One of the three bed sheet and blanket has small visible stain, need better quality control after washing.

“Over all, we are satisfied with this hotel for the price. But we think this hotel should be a 4 star. Hotel location is very close to every thing. All hotel staffs provided 5 star service. However, this hotel need to have better quality control on its bed sheets, pillows and blanket cleanliness (Need to inspect after washing). Hotel house keeping quickly replaced the bed sheets after we told them that we need to change the bed sheet.”

Aug 23, 2008 by Millie from Folsom, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Hotel was beautiful, with very helpful staff. Dining options were great.
• The bed was so firm that I felt like I was sleeping on a boulder with sheets.

“This hotel exceeded my expectations except for the extremely firm bed. I loved the rubber ducks in the bathroom. It showed that they could provide a lovely room with a little fun. I utilized the fitness center and pool and was very pleased. Most of the staff spoke English; which made my travel quite easy. I would stay again.”

Aug 16, 2008 by Antoine from Winnetka, CA
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[1]

• Nothing I liked about it.
• Not a 5 stars hotels quality.

“This hotel was supposed to be a 5 stars hotel. It is way below 5 stars quality and I can tell you that there was so many problems with this hotel that I couldn't keep count. It's not more than a 3+ stars hotel and whoever tells you that it's a 5 stars hotel, he would be lying to you. I had stayed so many times at Shangri-LA BKK hotel and also I have stayed at JW Marriott BKK, Conrad hotel, Peninsula hotel. These are a true 5 stars hotels.”

Aug 15, 2008 by Khalil from Santa Ana, CA
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[1]

• Nothing.
• Location service.

“This was not where I wanted to stay. This was not a 5-star hotel by any measure. 5-star hotel means a luxury hotel this one was anything but luxurious.”

Jul 22, 2008 by Alex from Los Angles, CA
Overall Rating: 2
Cleanliness:[5] • Staff:[10] • Location:[8]

• Only lobby is excellent!
• You can hear "Next doors showering?!" Beds are cheap quality!

“Walking into lobby was awesome! But that's it. Swimming pool small as kids playground. You can hear water going through pipes while neighbor showering? Not "user friendly" with all the lights setting up.”

Jul 18, 2008 by Will from Whitby, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[1]

• Nice pool, sauna, Jacuzzi, steam room.
• Add 30+minutes to travel to and from hotel because of one way streets.

“Nice hotel. Free Wi-Fi in lobby but expensive in room. Staff was neither friendly nor non-friendly. Gym is nice and you can meet local Thai people working out there. Getting to and from the hotel is difficult because of location on the corner with the one way streets. Also taxis will not use meters going to the airport and the bell staff will not help you find a meter taxi.”

Apr 10, 2008 by T, from Edina, MN
Overall Rating: 5
Cleanliness:[8] • Staff:[3] • Location:[9]

• Location.
• Staff, amenities, hotel needs updating.

“This is a four star hotel that is badly in need of updating. The staff is not helpful or friendly. However, it is clean and safe.”

Apr 1, 2008 by Nancy from Ca, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Comfortable, clean, spacious room, good location.
• Eating or drinking in hotel was expensive.

“Good, conveniently located hotel. Perfect for a short stay in Bangkok.”

Apr 1, 2008 by Katherine from Singapore
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[8]

• Nice new rooms. Tall building; useful if you are lost and need landmark.
• No free internet in room.

“Nice solace from the noise, hustle and pollution once you step back from the roads back to the hotel. Good location, wide choice of food and access to cheap massage parlors. Good spa and fitness facilities. No free internet in room. Only give new, renovated room if you ask otherwise they give you the old, undecorated rooms.”

Mar 19, 2008 by Peter from South Orange, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Staff: Excellent in every manner.
• The food was all excellent, except the guy who made omelets in the buffet, really nasty.

“Definitely exceeded expectations. When computer broke, the IT staff was well educated and quick to response. Thai massage was calming and relaxing. Thai 4 restaurant was yummy food and waitress was more then willing to answer all question I had about the food. Overall excellent hotel and would be happy to recommend to anyone.”

Mar 6, 2008 by Matthew from Saginaw, MI
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[3]

• Nothing.
• Service.

“Terrible experience for a five star hotel. The entire time I was there my phone in my room did not work and I missed several appointments because of this. Also check in was terrible for a 5 star hotel. Took me over 20 minutes and I had to change rooms.”

Feb 29, 2008 by George from Boynton Beach, FL
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[6]

• Nothing.
• Very poor experience.

“Lobby full of mosquitoes. Lobby internet never working. Staff very disinterested. Upper management couldn't care less about your stay.”

Nov 19, 2007 by Shannon from Calgary, AB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness and location to attractions.
• Nothing to note.

“Arriving in Bangkok after 30 hours of travel made us extremely happy to arrive at a place where we felt safe and pampered.”

Oct 23, 2007 by John from Highland Park, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The pool and health club.
• It is on a very congested street that has narrow crowded sidewalks.

“The Amari is a good hotel.”

Oct 20, 2007 by Duane from Spencerport, NY
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[4]

• The bell hop was very nice and helpful. This is only highlight.
• The bathroom was full of mold and the sink leaked on the floor.

“This is not a five star hotel. I had problems with my room. (old, tons of black mold all under the soap dish, sink leaked) I arrived at midnight and my kids were already asleep so no chance to change rooms. In the morning I went down (while my kids were sleeping) to complain and suggest free breakfast as a remedy. I told them I don't want to change rooms, my kids are sleeping. They said they did not have authority and the manager was in a meeting. They proceeded to call and send a fix it man to the room which woke up my kids. They then sent a catering services person instead of the on duty manager to talk to me and offer me breakfast 3 hours later. The duty manager left chocolates at check out. This was more like a transit hotel. If they had said 3 or 4 star I would have not been as upset. Prior I said at the JW and after at the Hilton so I know what 5 star service should be.”

Oct 4, 2007 by James from Glenview, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Staff was excellent.
• Lower level rooms could use some updating. Grand deluxe rooms were excellent.

“Amari had an excellent staff that was attentive to my every needs. The housekeeping staff was excellent as well. I would definitely stay at the Amari Watergate again when in Bangkok.”

Sep 28, 2007 by Scott from Apo Ae, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[6]

• The staff was very friendly.

“The hotel was in a good location. I have stayed in many 5 stars in Bangkok and this does not compare to 5 star hotels in Bangkok.”

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Amenities at Amari Watergate Hotel, Bangkok

220 AC 24 Hour Front Desk 24 Hour Room Service AM/FM Alarm Clock Air Conditioned Babysitting/Child Services Bar/Lounge Barber Shop Barber/Beauty Shop Boutiques Bus Parking Business Center Car Rental Desk Coffee Maker in Room Concierge Desk Conference Facilities Currency Exchange Disco Doctor on Call Drugstore Elevators Express Check In Express Checkout FAX Fitness Center or Spa Florist Free Newspaper Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Health Club

Horseback Riding Indoor Parking International Direct Dial Jacuzzi Lounge Maid Service Mini Bar Multilingual News Stand Outdoor Pool Parking Poolside Snackbar Porters Radio Refrigerator Restaurant Safe Safe Deposit Box Sauna Secretarial Service Security Smoke Detectors Sprinklers In Rooms TV Telephone Television with Cable Temperature Control Tour Desk Turndown Service Valet Parking Wake-up Service

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