The Waldorf Hilton, London

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Aug 31, 2008 by S from Weehawken, NJ
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Closeness to the city attractions.
• Small rooms.

“Nice hotel in a good location. Walking distance to most of the attractions. Rooms are smaller than expected with low on furniture. Overall it's a nice clean room and friendly staff.”

Aug 18, 2008 by Treavor from USA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great looking hotel.
• Nothing.

“Great location, just off of the train and bus lines. Very close to everything. Great service at the front desk and in the restaurant. The breakfast is awesome in the morning. The beds are a little small, but everything else is great. Nice flat screen TVs too.”

May 28, 2008 by Elizabeth
Overall Rating: 9

• Clean, decent size room, comfortable and great location.

“I had a wonderful stay at this hotel. The room was spacious for a big city hotel. There was construction across the street but I didn't hear a think in the bedroom. The staff was very helpful and the location was perfect.”

Aug 27, 2006 by Michael
Overall Rating: 10

• Great hotel and staff excellent quality for the price great rooms.

“I was upgraded to the executive level since I am a Dimond member of Hilton. The rooms were almost suites and very spacious compared to other London hotels. Room had good air conditioning, some hotels do not. Excellent location to all the theatres and tourist sites - easy walking to most. Will stay at this one again!”

Aug 15, 2005 by John
Overall Rating: 10

• Flat screen TV in room.
• Windows were small in our particular room. Need more elevators.

“Overall
well worth the money.”

Jun 19, 2005 by Fred L. from Wenatchee, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was the best part.
• The bathroom was a little substandard for a hotel in that category.

“The location and price they accepted were great. I would stay there again.”

2 of 3 people found this review helpful.

Jun 11, 2005 by Dan from San Diego, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel had a great location, the rooms were spacious, and the staff was extremely helpful. Good health club!
• No dislikes.

“The Waldorf Hilton is centrally located within the theater district. It is within walking distance of the British Museum and many other attractions. The hotel staff was very knowlegeable and helpful, recommending some great restaurants and theater options. The rooms were spacious and had all the amenities you would expect in a four star hotel: bathrobe and slippers, spa and health club, down comforter and bedding, premium bath products, and concierge service. I would highly recommend this hotel.”

4 of 4 people found this review helpful.

May 28, 2005 by Gina from San Ramon, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• The Waldorf Hilton was very modern, comfortable, clean and in a convenient location.
• Breakfast was too expensive and room doors close automatically so there was loud slamming sounds in the morning.

“We were very pleased with the Waldorf Hilton. The location was walking distance to shops, restaurants, theaters and most attractions. The rooms were very modern with flat screen tv, floating sink, very comfortable beds.”

2 of 2 people found this review helpful.

May 25, 2005 by Lesley from Glasgow
Overall Rating: 8
Staff:[10] • Location:[10]

• This hotel truly has the most comfortable bed and pillows ever!!!
• Not enough space to sit and read and watch the world go by with a coffee

“Stayed here for two nights during May - excellent location - walking distance to Covent Garden and theatre district. Downside for me was the lack of public areas in the hotel - expected such a famous hotel to have a huge reception and meeting area - it did have a seating area with windows where you could have a drink and watch the world go by, but I expected it to have a bit more of a buzz. The rooms themselves were quite compact but beautifully furnished - the beds and pillows must be the most comfortable in the world. Overall, not a bad choice but not a patch on Hiltons five star in Glasgow - where you can people watch all night with lots of public space and plenty of staff on hand at all times”

3 of 3 people found this review helpful.

May 21, 2005 by Wilson from Sunnyvale, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location is perfect.
• nothing

“I will book this hotel again when I visit london next time.”

May 4, 2005 by Ben from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Fabulous ultra-modern rooms, free internet, plasma tv, price
• steps in lobby (heavy suitcase), dirty windows

“Marvelous chic ultra-modern (think "W") hotel in great Aldwych location. Fabulous service, location, and value. My current favorite central London Hotel, at almost any price.”

May 4, 2005 by Korri from Helsinki, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• the bed

“In general, I'm satisified with Waldorf Hilton. The location was good, room was clean and the bed and pillows were comfortable. On the negative side is the missing bidee shower, some of the TV channels didn't show up and the window could've been bigger.”

0 of 1 people found this review helpful.

Apr 28, 2005 by Mary M. from Pinnacle, NC
Overall Rating: 9
Cleanliness:[8] • Staff:[6] • Location:[10]

• Excellent amenities, linens and beds. Comfortable room, great location.
• Waited two hours for room, observed many others get theirs while I waited. Was told no rooms avail.

“This is a very well located hotel which provides comfortable accomodations. Rooms are large, beds very good, linens are high quality. Rooms include a microwave, refrigerator and coffee maker. Bathrooms are large and well appointed.”

Apr 22, 2005 by Phil from Beaverton, OR
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[10]

• The location was terrific - walking distance to Covent Garden, shops, restaurants, etc.
• Expected friendlier staff and nicer public areas from a hotel of this level.

“The Waldorf is perfect from the perspective of location -- right in the heart of the theater district, a short walk from Trafalgar Sq, Covent Garden, and the Inns of Court. The rooms were comparatively large and very well appointed.However, we were disappointed by the aloofness of the staff, most of whom seemed to be non-English speaking, the haphazard housekeeping, and the unimpressive public areas. Quite frankly, we expected a lot more from a hotel of this level. We were also inconvenienced by the continual false fire alarms -- 4 times one day! -- caused by the massive remolding that was the hotel was undergoing, and the famous Palm Court restaurant was closed the entire 10 days we were there. There was a breakfast buffet served, but at US$45 a person we felt it to be exorbitant.”

2 of 2 people found this review helpful.

Mar 30, 2005 by Martin
Overall Rating: 9

• Great location and nicely appointed rooms and public areas.
• Hotel breakfasts are very expensive.

“This hotel is a great chice if you are interested in going to West End theaters, and also is close to Covent Garden and the National Gallery in Trafalgar Square. The hotel rooms are very nice, and are contemporary with flat screen televisions. The hotel staff was friendly and helpful. Very nice health club with pool in the basement.”

Mar 23, 2005 by Leanne from Dodge Center, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Modern decorations and very comfortable beds.
• EXTREMEMLY expensive room service.

“Our overall experience was fantastic. This was a great hotel; however, I would not recommend eating at the hotel due to the outrageous prices.”

Mar 20, 2005 by Jennifer from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent facilities and personnel.
• nothing

“We had an excellent room for the price. Accomodations were convenient and the hotel personnel answered all of our questions and concerns with a smile and accomodatingly.”

Mar 16, 2005 by Christy from Fredericksburg, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Well-appointed rooms. Attentive staff. Great location.

“The hotel is in an excellent location and has great character. I reserved two rooms and our rooms were next door to each other. The staff was very friendly and attentive.”

Mar 1, 2005 by Torunn from Oslo Norway, ND
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Close to Covent Garden, very nice hotel with a friendly hotel staff, clean and very up-to-date interior.

“A beautiful hotel at a very fair price.”

1 of 1 people found this review helpful.

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