Russell Hotel

Photos of Russell Hotel, London

• Add your own photo of Russell Hotel

User Reviews for Russell Hotel, London

• Add Your Own Review »

Sep 10, 2006 by Jonathan from Berlin, DE
Overall Rating: 8
Cleanliness:[6] • Staff:[7] • Location:[8]

• Tea/coffee selection in room, room size, hotel location, building architecture.
• Ventilator noise in backyard (where our room went to), carpet in room.

“Hotel looks impressive from outside. Inside, rooms have a standard look but are spacious. Coffee/Tea maker with good selection in room. Rooms to backyard are exposed to ventilator noise (if charming old windows are opened); rooms to the street, however, probably have street noise (not confirmed). Overall, we had a very pleasant stay.”

Sep 3, 2006 by Pedro from Mexico City, NM
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[10]

• Great location.
• Somewhat tired.

“Very well located hotel and a very good value.”

Aug 26, 2006 by Eddie from Las Vegas, NV
Overall Rating: 3
Cleanliness:[8] • Staff:[2] • Location:[10]

• Excellent location near tube and British Museum
• Small rooms. Unsatisfactory service from hotel staff that was 'following policy'

“The Omni Downtown Austin is in a great location in central Austin, within walking distance to many attractions. The UT-Austin campus, with it¿s newly opened Blanton Art Museum among many other museums and collections are nearby. The hotel is in a modern, well-kept building that shares the same space with Class A office space. The hotel has all the amenities one would expect from a 3.5-4 star hotel and the staff is very friendly. However, the rooms really need to be updated to current standards. While certainly clean and comfortable, they feel "dated" with 80's style tiles and fixtures in the bathroom and older-looking carpets and furniture. With all the new hotels coming online in Austin, this hotel really should look into renovating its rooms to keep up. All in all, I had a pleasant experience and would certainly stay here again .”

0 of 1 people found this review helpful.

Aug 24, 2006 by Alex from Gainesville, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[6]

• Very clean comfortable room.
• Television choices are very few.

“This is a great hotel, very classic, beautiful lobby. It is maintained very well. The rooms are large for European standards and the bathrooms are very modern. If you're going to the British museum the location couldn't be better. It is literally right next to a tube station so it's easy to get around.”

Aug 18, 2006 by Damien from Paris, DC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Nice building outside/inside.
• Bathroom is too small.

“Good one.”

Aug 12, 2006 by Elizabeth from Los Angeles, CA
Overall Rating: 2
Cleanliness:[7] • Staff:[1] • Location:[7]

• Clean room.
• Hotel staff.

“I had such a horrible experience here and NEVER want to stay there again. I spent almost a half hour arguing with the desk personnel.”

Aug 12, 2006 by Chad from Minneapolis, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location, beautiful building and great rooms.
• Limited quality restaurants in the vicinity.

“This is everything a high quality four star hotel should be. Fantastic access to the Underground. I will recommend to all my associates.”

Aug 9, 2006 by Rhonda from Dultuh, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The location was great. Convenient to bus and tube service. Many restaurants and markets close by.
• Everything was great.

“Beautiful hotel with a very helpful staff. Great location to bus and tube service. There are many restaurants, markets and cafes within walking distance to hotel. Rooms were clean, air conditioned and we had daily maid service. I would definitely recommend this hotel to everyone.”

Aug 1, 2006 by Brian from Caledon, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Old English style building with character. The room was clean and quiet.
• Room were small compared to North American standards but suitable for tourists.

“This hotel had great ambiance starting from the main lobby with a grand staircase to the decor of the small but functional room. The location was convenient to all of London's attractions and bus and tube service was close by. Restaurants and food stores, such as Tesco and Sainsbury were a short walk away. The room came with a small fridge, kettle and an assortment of teas and coffee which was appreciated. Were offered the English breakfast special 2 for 1 deal at L20 at check in which we refused as there were more reasonable offers outside of the hotel. ”

Jul 30, 2006 by Harry from New York, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Chandeliers and marble. Impressive entry, clean room, perfect location.
• Nothing, I would be delighted to go back.

“Chandeliers and marble. Impressive entry, clean room, perfect location.”

Jun 5, 2006 by Karen from Seattle, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Everything in the room was new; excellent shower.
• Very small room and very small elevators.

“The Hotel Russell is hard to beat for location, comfort, ease of access, and even -- if you're into that sort of thing -- historical associations. After a recent refurbishment, everything still looks and feels new and functions well. While our room was small as European hotel rooms often are, it had everything we needed. The shower was excellent, there was a heated towel rack, the bed was comfortable, the lighting was quite good, and the air conditioning was plenty cold. It was a most pleasant place to stay.”

May 16, 2006 by Murray from Surrey, BC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Good location.
• Expensive breakfast.

“Good location... Room was very small but completely refurbished... New carpets, plumbing, and air conditioning. Would stay again.”

Apr 25, 2006 by Tara from Rockville Centre, NY
Overall Rating: 6
Cleanliness:[4] • Staff:[3] • Location:[8]

• Beautiful building and well renovated common areas.

“I called the hotel on the morning of check-in to confirm the reservation. There was no info in the room about Hotel Services and contact numbers, nor London sightseeing information. I believe this to be standard in All hotels of this category. Anytime we called reception it literally rang 20+ times before someone picked up. We asked to change rooms twice and the second time they said they would call us back and never did. I think that renovated rooms should likely be very nice. Our was outdated with curtains that hadn't been cleaned in years.”

Apr 12, 2006 by Paulo from Miami, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[8]

• Clean room, air conditioned, good breakfast.
• Nothing bad to say.

“ An old hotel that's been completely refurbished inside. Average-to-large London-sized rooms, good location.”

Feb 20, 2006 by Laurence from San Diego, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Character, atmosphere, quality.
• Phone system needs improvement.

“Recently refurbished, Hotel Russell dominates Russell Square. In Bloomsbury and 2 minutes from a tube station, the location is perfect for the British Museum, access to the West End, or for the main line railway stations of Kings Cross, Euston, and St Pancreas. Rooms are comfortable, clean, and in keeping with the style of the hotel building.”

Nov 5, 2005 by Nadyne. from Mountain View, CA

Cleanliness:[9] • Staff:[8] • Location:[8]

• The rooms were very specious, especially for a European hotel.
• The mattresses were rather hard.

“Hotel Russell is in an excellent location one block away from the British Museum, and a short walk away from Leichester Square, the theatre district, and many of central London's other attractions. The rooms themselves are very spacious. The bathrooms include a full-size bathtub, which was lovely for soaking in after a long day walking through central London. I found the mattress to be rather hard, but that's more of a personal preference than anything else.”

2 of 2 people found this review helpful.

Oct 18, 2005 by Malcolm from La Verne, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[7] • Location:[7]

• The bathroom was very nice.
• Tiny elevators.

“Lovely lobby, nice bathroom in our room, friendly staff.”

2 of 2 people found this review helpful.

Aug 15, 2005 by Dave from Independence, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Rooms were wonderful, hotel close to the tube!.

“Russell hotel was a great place to stay. Close to the tube, bus stop, grocery store and post office, as well as several places to eat within walking distance. Hotel itself was awesome, 4 stars may not do it justice. Staff friendly and helpful!.”

3 of 3 people found this review helpful.

Aug 14, 2005 by Susan from Weston, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• Beautiful lobby, extremely helpful staff, large modern room.
• Location is fair if you like to walk when sightseeing. Floor to ceiling window/door only opened 8 inches onto a terrace.

“Beautiful hotel lobby with magnificent staircase. Very large modern room with old world feel. Helpful staff.”

2 of 2 people found this review helpful.

Aug 7, 2005 by Stan from Atlanta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great location
• Poor mattress on bed

“Great location and friendly staff in the heart of central London”

1 of 1 people found this review helpful.

• View All User Reviews

Amenities at Russell Hotel, London

24-hour front desk All Public spaces non-smoking Bar Breakfast in the Room Business Centre Currency Exchange Dry Cleaning Express Check-In/Check-Out Fax/Photocopying Internet Services Luggage Storage

Non-Smoking Rooms Restaurant Room Service Rooms/Facilities for Disabled Guests Safety Deposit Box Ticket Service Tour Desk Wi-Fi/Wireless LAN elevator laundry