Sutton Place Hotel

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User Reviews for Sutton Place Hotel, Toronto

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Nov 20, 2009 by Tamara Kara from Markham,Canada
Overall Rating: 9

• It was quiet.
• The lobby is old.

“It was a quiet, comfortable stay. The room we got was beautiful.”

Oct 12, 2009 by Joaquim from Plantation,FL
Overall Rating: 3

“This hotel was probably a nice one some 25 years ago. It needs some major uplifting if it wants to be suitable to demanding guests.”

Oct 1, 2009 by Stacey from Milton,Canada
Overall Rating: 8

• The room was big and the bed was great. Big flat screen TV with a great view.
• It was a fair distance to anything worth sightseeing. We had to walk pretty far.

“My husband and I were attending an event downtown being held at the Four Seasons. We would have loved to stay there but our pocket book wouldn't have. We put in a bid at Priceline and was ecstatic to get the Sutton Place. It is old world charm with modern amenities. The staff were very friendly, the room was big, clean and had a big flat screen TV not that we watched it. The bed was comfy and being on the 16th floor there was little street noise. Our view was of Bay facing west so you couldn't see downtown but we've seen it so no biggie. There was no balcony so if it were a summertime stay you'd be confined to your room. The pool was small but it got you wet and the sauna was great. We didn't eat there so I can't comment on the food. I hated paying $25 for parking but you'd pay close to that pretty much anywhere in the vicinity. Overall, a great stay and a great deal!”

Sep 30, 2009 by Cathy from Ottawa,Canada
Overall Rating: 6

• Concierge and housekeeping staff were very helpful.
• Check-in staff not very friendly, unable to accommodate our request for a cot for a 3rd person in the room, no restaurant.

“Old-fashioned ambiance, French provincial furniture in rooms, beautiful lobby, close to government and business - less convenient for shopping, especially when the weather is not good for walking. Could use some kind of advisory posted in the lobby to warn or advise visitors of events they may want to attend or traffic issues such as street closures which may affect travel times to airports, trains, etc. Hotel staff seemed unable or unwilling to control loud partying on our floor at 4:00 am.”

Sep 24, 2009 by Pam from Charlottetown,Canada
Overall Rating: 10

• Centrally located and beautiful rooms.
• Limited room service menu.

“The hotel was older but not rundown. It was historic and beautiful, within walking distance to anything in the city. The room was lovely, the bed plush and comfortable and the bathroom had everything necessary. We had a suite and it was large and spacious.”

Sep 21, 2009 by Ed from Calgary,Canada
Overall Rating: 10

“Beautiful rooms, great location, and 2 blocks from subway stop.”

Sep 21, 2009 by Denis from Fort Mcmurray,Canada
Overall Rating: 8

• Clean, nice rooms.
• Pool, and there was
  no hot tub.

“The hotel met all of our expectations except for the pool.”

Sep 16, 2009 by Matthew from Guelph,Canada
Overall Rating: 10

“Staff were extreamly good and helped us with all our needs.”

Sep 9, 2009 by Oliver from Mississauga,Canada
Overall Rating: 9

• Excellent quality of rooms.

“This hotel surpassed my expectations and my room was absolutely gorgeous. The staff was very friendly.”

Sep 6, 2009 by Laura from New York,NY
Overall Rating: 6

• Good location
• Locked minibar, lack of toiletries, wanted to charge $7 to print boarding passes

“First impressions are positive when you first walk in, however, the hotel lets itself down by having a locked minibar, few available toiletries, and slightly dilapidated furniture. The front office proved to be rather unhelpful as they would not print out boarding passes and insisted I use the business centre at $5 per 15 minutes and $1 per page even though it was closed.”

Jun 19, 2009 by Henry from Canton,OH
Overall Rating: 9

• Good room size with upscale furnishings.
• Lobby area, once upscale, now needs a face lift.

“Great hotel, good location, great rooms.”

Jun 7, 2009 by Rick from Yarmouth Port,MA
Overall Rating: 7

• Not a 4 or 5 star hotel.

“Nice hotel but would not rate it above 4 stars.”

May 25, 2009 by Susan from Toronto,Canada
Overall Rating: 7

• Convient, safe, friendly staff, clean.
• Shower water flowed over floor; dated decor.

“Older hotel, slightly dated, clean, convenient, good staff comfortable rooms, good value, good food.”

May 25, 2009 by David from Alexandria,VA
Overall Rating: 10

• Very good room and
  excellent location.
• Plastic cups in the bathroom!

“Very excellent and
plastic cups in the bathrooms.”

Apr 9, 2009 by Jack from Silver Spring,MD
Overall Rating: 2

• clean environment, professional staff and comfortable rooms.

“Unfortunately my recent stay at the Sutton Place Hotel was awful. The wireless internet was ridiculously slow.”

Mar 23, 2009 by Karin from Picton,Canada
Overall Rating: 9

• Very efficient, classic, clean, comfortable and centrally located.

“Great location, well-maintained and efficient.”

Mar 12, 2009 by Barbara from Ridgeway,Canada
Overall Rating: 5

• The bathroom was set up for a wheel chair ( I am not in a wheel chair) The bathroom door didn't close a; so I requested a king bed and got a queen.

“It had its day clean outdated.”

Mar 12, 2009 by Maureen from Wiarton,Canada
Overall Rating: 9

• Loved the decor.

“Very nice hotel would definetly reccomend to others.”

Mar 7, 2009 by Michelle from Picton,Canada
Overall Rating: 4

• Room was spacious.
• Extremely noisy! Didn't sleep at all!

“This hotel was elegant, but not ideal for the leisure traveler. It is not in a good location to quickly get to attractions in Toronto and has no shopping or restaurants nearby. The room was extremely noisy, could hear every noise from next door and above. Doors constantly slamming, music etc!”

Mar 2, 2009 by Kelly from Callander,Canada
Overall Rating: 6

• Great location.
• The bathroom was horrible, carpet had sticky spots.

“Stayed one night, great location, parking attendants were great, hotel reception was very rude, bathroom door was a slider and would not close, shower was a geriatric model and water went into the toilet area.”

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Amenities at Sutton Place Hotel, Toronto

24-hour front desk AM/FM Alarm clock radio Accents Restaurant & Bar Activities/tour desk Air conditioning All-news channel Babysitting/Child Services Banquet facilities Bar/Lounge Barber Shop Bathrobes - all rooms Beauty Salon Business center/services Cable/satellite TV Coffee maker Color television with remote control Concierge services Cribs Available Dataports on phones Doctors on call / Medical Services Available Electronic locks Elevators Exercise room / Fitness facilities / Health club Fire alarms, smoke detectors & sprinklers Gift shop/News stand

Hair dryer In-room movies In-room safe Indoor Pool Iron and ironing board Laundry/Valet Services Meeting facilities Mini Bar Multilingual staff Newpaper delivered (Monday-Friday) On-command movies Parking (fee) Premium channels Room service - 24 hours Safe deposit boxes Sauna Smoke Detectors Thermostat (adjustable) Two telephones Valet Parking Voice mail Wake up service available Wheelchair access fax, copying

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