Hotel Emporio Tijuana

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User Reviews for Hotel Emporio Tijuana, Tijuana

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Jul 22, 2008 by Darlene from Frsno, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[5]

• Classy and comfortable.
• Directions not given very well by front desk.

“Front desk did not explain or give instruction on how things work in the room. For example how you need to insert room card to turn lights on.”

Mar 30, 2008 by Ernestina from Culver City, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great service.
• Poor gym facilities.

“Overall very nice hotel to stay and very friendly and courteous staff.”

Mar 27, 2008 by Gerry from Ste-Dorothee, QC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[5]

• Clean hotel and very friendly people.
• Location, to far from everything.

“One of the nicer hotel in the area, but could not walk around this hotel at night. Need car to get the restaurants.”

Oct 17, 2007 by Christian from Los Angeles, CA
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[7]

• Only had to spend one night there.
• Every step of my stay was screwed up by the hotel.

“Without a doubt the worst hotel experience in a major hotel chain I have ever experienced. No wash cloth or hand towels in my room, only one very small bottle of water in the room ' this is Mexico, you cant drink the water, no pencil/pen or paper, broken refrigerator, filthy iron, broken furniture phone didn't work properly alarm went off at 6 a.m. maid didn't turn it off, no ice bucket, broken coffee maker. Fowled up room service (two hour wait ' order messed up). Staff unwilling to resolve issues. Blasting music at midnight from hotel party staff unwilling to shut it down.”

Aug 22, 2007 by Lukas from Atlanta, GA
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[1]

• Great entertainer at the bar on Saturday night.
• Dirty edges of the carpet, Far overpriced.

“The experience of Tijuana as a cultural spot exceeded my expectations. The Hotel looks neat from the outside, the driveway looks modern and clean, but the inside needs a lot of attention. The room just average, the edges of the carpet haven't seen a vacuum cleaner in a long time (room 621), particularly dirty and filthy behind the bed and cupboards. The lobby does not look minimalist but rather cheap and low budget. I chose Marriott to assure high American standards, but unfortunately found a lot of sloppiness that could be easily been rectified if more attention was given to details. The view of the hotel room was not spectacular, there was this ugly block in front, impeding the view on the mountains. The staff very friendly and helpful. However, at the checkout, I believed to have paid for the room in advance with the reservation but had to learn that it was not the case, the contrary to the procedure. Particular of value was the Night Lounge with Marvin, a great musician and entertainer, absolutely a must. He performs with so much passion and dedication, is so accommodating, talks to guests, and shakes hands and chats. But the price I paid did not justify the facility and I will avoid it in the future. 3 stars are too highly rated in my opinion.”

Jul 31, 2007 by Jewel from Valley Village, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• View was spectacular. Beds were excellent. Very nice overall.
• The person checking us in was slow and did not know what she was doing.

“Hotel was extremely beautiful. Rooms were lovely, balcony, view. I want to stay there again. Excellent, and inexpensive. A bit far from the shopping we do, but close to excellent restaurants. The woman checking us in was inexperienced and timid, the only bad part of the experience.”

Amenities at Hotel Emporio Tijuana, Tijuana

24 Hour Room Service AM/FM Alarm Clock Air Conditioned Babysitting/Child Services Barber Shop Barber/Beauty Shop Bath Tub Business Center Car Rental Desk City Center Coffee Maker in Room Concierge Desk Connecting Rooms Cordless Phone Cribs Available Currency Exchange DVD Player Drugstore Elevators Exercise Gym Express Check In Express Checkout Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access In Room Movies

Iron Lounge Maid Service Meeting/Banquet Facilities Mini Bar News Stand Outdoor Parking Outdoor Pool Parking Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Secretarial Service Shower TV TV Remote Control Telephone Television with Cable Temperature Control Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service