Inn at Westminster Quay

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User Reviews for Inn at Westminster Quay, New Westminster

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Sep 12, 2009 by Karen from Drumheller,Canada
Overall Rating: 10

• I really liked being on the water for the view and ambiance.
• It was hard to find the hotel entrance the first time.

“The hotel staff was very helpful and the room was very clean.”

Aug 17, 2009 by WH from Victoria,Canada
Overall Rating: 9

• nice view and easy to access Vancouver attraction
• There were few choice of other restauranst other than in hotel's.

“Nice water view with easy access to main attraction.”

Aug 15, 2009 by Ron from Halfmoonbay,Canada
Overall Rating: 10

• wonderful surprise

“Great experience .Will return.”

Jun 15, 2009 by Ray from Palmertson North,AE
Overall Rating: 10

• Large comfortable bed.
• Construction over the road.

“Brilliant.”

Apr 22, 2009 by Wendy from Kelowna,Canada
Overall Rating: 8

• The location of the hotel on the river and the Boardwalk is very nice.
• The whole area is under construction and many shops closed. The entrance is difficult to get into.

“The room was very nice, very clean. The location is nice but not much to see or do in the area. Nice for a relaxing weekend.”

Mar 18, 2009 by Jacqueline from Denton,TX
Overall Rating: 10

• Beautiful decor, excellent services, great toiletries!
• High speed internet was spotty and slow.

“Amazing staff, luxury linens, flat screen TV, min bar and balcony- and most importantly, a huge working space and great desk chair await anyone staying here when visiting Vancouver. The toiletries were also so luxurious and delicious smelling. Chocolates with a note from management also greeted me each night, with a paper in the morning. I hung my breakfast choices on my door to be promptly served in the morning. The fitness center had it all, including a whirlpool (which, for this Texan, could have been warmer but was nice all the same). The lobby was beautifully decorated and inviting, complete with a fireplace! This hotel was a gem.”

Jan 8, 2009 by from Kamloops,Canada
Overall Rating: 5

• Relatively close to Simon Fraser University.
• In midst of renovations so not as clean.

“Room was large with view of the river. Modern furniture in room. Hotel is currently undergoing renovations. Okay for the price.”

Sep 11, 2008 by Jenni from Kelowna, BC CA

Cleanliness:[3] • Staff:[8] • Location:[6]

• Nothing.
• Decor, cleanliness, it was very dated (I had to call the front desk to find out how the air conditioner worked!).

“This hotel is very dated in the lobby, the room and the recreational spaces. They do seem to be doing some significant renovations (September 2009) that may improve the lobby but unless the rooms were updated I would not stay there again.”

Sep 6, 2008 by Maki from San Francisco, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[5]

• Quiet, clean and spacious room with good view.
• I had to wait for 1 hour while check-in.

“Although the location was not ideal for the activity that I participated in, I was quite satisfied with the hotel.”

Sep 6, 2008 by Karol from Calgary, AB CA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[2]

• Very clean and spacious, nice views.
• Was very hard to get to and far from downtown!

“The Inn at New West Quay was very nice and clean and the room was spacious, but there were some older features like the old air conditioner as you can see in the pix it was built in the late 70's. The view of the water was good, but we did not feel a need to walk on the boardwalk or stay for the Market that only started after 11 am on weekends. The only really disappointing thing was that it was in the middle of a lot of residential towers and close to the train tracks, it made it really hard to get to and it was far from almost everywhere. Richmond was only 20 mins away but it was only because it was connected to the highway. It was really difficult to get to and from the Vancouver Downtown, and similar for Burnaby.”

Sep 4, 2008 by Narayan from Kirkland, WA
Overall Rating: 4
Cleanliness:[5] • Staff:[3] • Location:[5]

• The view from our room was good.
• The AC. No free parking. Unhelpful staff.

“The view from the rooms was excellent. Proximity to Downtown New Westminutester was awesome. However, the AC in our room didn't work. Attempts to talk to the night desk person or a manager did not result in the AC being fixed. We were provided a fan, and asked to crack a window open. They said they would get somebody to come and take a look at it, but it was clear they had not done that. It was not fixed the next day either. The room was pretty warm the first night, but luckily it cooled down on the second night. I am going to raise this issue with my credit card company.”

Sep 3, 2008 by Mickey from Calgary, AB CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• View was excellent, room quality, cleanliness was excellent.
• Location is far off, train whistle or tug boat whistle late at night.

“This hotel is a very nice upscale hotel. It has a nice layout and clean rooms (king suite). Hotel staff is friendly. $5 parking a day is ok but should be waived for a guest staying at your property. Outside noise was minimal but for late night train or tug boat whistle/horn which could be heard in rooms over the riverside. But the view over the quay/river is beautiful, nice local markets and walks. The facilities looked ok but the hot tub was dirty and not well kept. It might have been due to a party the night before. I have been a hotel IT/Maintenance manager for a 4 star hotel for 3 years previously and we would have spiked the pool with chlorine shock the night before to keep it clean and safe if we expected heavy usage. The water in this case looked unsanitary and not clear which cannot be helped in some cases due to heavy usage or guests that did not shower down before use. I would use this hotel again in the future though as the rooms are very clean which is all one ever needs a hotel for. Location wise could be better as it isn't far but not close either, 20 min drive to city centers.”

Sep 2, 2008 by Liza from Plymouth, MN
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[3]

• The room was good and clean.
• Location, too far from the Downtown and Airport.

“It is nice for the price, but location is not convenient. The train stop that goes to the Waterfront and Downtown. There is not much to do at the New Westminster. Taxi from airport is $50 each way. I expected something closer to the Center.”

Aug 31, 2008 by Karen from One Hundred Eight Mile Ranch, BC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The pillows were really soft and cushy and staying right on the ocean was fantastic.
• Parking was not included with the room.

“We really enjoyed our stay here. It was close to the Sky Train so we could just hop on it to go where we wanted to go. The rooms were cozy and it was great to stand on the balcony and look outside at the ocean. We also liked the room darkening curtains. It kept the room really dark so we slept well.”

Aug 29, 2008 by Nora from Elk Grove, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• We loved the view; the cleanliness of the rooms and hotel; and front desk staff was very professional.
• The Boat House Restaurants prices were too expensive, and we need to search elsewhere for food. The location wasn't close to family friendly eateries.

“We enjoyed staying at this hotel. The room was always clean and the view was beautiful from our room. We enjoyed the quiet peaceful neighborhood. We were conveniently located near the sky train which took us to the heart of Vancouver which was nice not having to drive. Also, by the hotel the pier was nice, but not too overly busy; however not too many options to choose from. We would definitely want to stay at this establishment again, but I would consider it more a three-star instead of four. The only thing four-star would be the rates at the restaurant. Overall, we enjoyed our experience at this establishment.”

Aug 28, 2008 by Asdfjklp from Bellevue, WA
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[5]

• It had a lot of glasses.
• Parking was not included.

“Parking was not included.”

Aug 25, 2008 by Farshad from Miami, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Beautiful room with a balcony a top Fraser river with a panoramic view of the harbor and Surrey bridge.
• I wish we didn't have to pay to park.

“I am very satisfied with my stay; we had a nice room with a balcony and a beautiful view, all at a great price.”

Aug 25, 2008 by Lisa from Vienna, VA
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[3]

• The room was very large and bed was wonderful. We had a balcony overlooking a river.
• The hotel is over 45 minutes from Vancouver. The sky train is convenient at $9.00 for an all day pass.

“The hotel is very lovely. Our room was large with a great pillow top king size bed. Room service was quick and delicious. The town of New Westminster is about 45 minutes from downtown Vancouver so be prepared to drive and parking is expensive in downtown. The sky train is $9.00 per day for all day travel and you can walk to the train in about 5 minutes. Take an umbrella since it rains many days out of the year.”

Aug 18, 2008 by Jenny from Roswell, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[5]

• Nice rooms, very clean.
• Location, lots of industrial activity around.

“The hotel itself was nice and clean. Our room had a balcony looking over the water. Our only problem with the hotel was that it was located next to train tracks and industrial water ports.”

Aug 17, 2008 by Donna from Buffalo Grove, IL
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[3]

• The bride in the hotel was pretty and calm.
• The neighborhood and food selections.

“A standard hotel room with friendly staff. When venturing more than 1 block around the hotel, the neighborhood gets poor. We did not have any kid friendly food options.”

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Amenities at Inn at Westminster Quay, New Westminster

120 AC 24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Babysitting/Child Services Balcony Bar/Lounge Barber Shop Barber/Beauty Shop Boutiques Business Center Car Rental Desk Casino Coffee Maker in Room Conference Facilities Disco Drugstore Elevators Express Checkout Florist Free Newspaper Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Health Club Heated Pool In Room Movies

International Direct Dial Iron Jacuzzi Lounge Maid Service Mini Bar Modem Lines in Room News Stand Parking Play Ground Porters Radio Refrigerator Restaurant Room Service Safe Deposit Box Secretarial Service Security Smoke Detectors Sprinklers In Rooms TV Telephone Television with Cable Temperature Control Turndown Service Wake-up Service

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