Radisson Hotel and Conference Center Canmore

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User Reviews for Radisson Hotel and Conference Center Canmore, Canmore

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Oct 25, 2009 by Bob from Houston,TX
Overall Rating: 9

• Close to Banff but much less expensive.
• Parking lot was very dark.

“The Canmore Radisson was very nice and a great value. It is only 15 minutes from Banff, but is much less expensive than Banff hotels. Highly recommended.”

Oct 22, 2009 by Keith from London,Canada
Overall Rating: 8

• No hassles, great washroom, and fitness center.
• A lot of people noise coming from corridor each of 3 nights.

“Good basic room with all normal amenities - ironing board, TV Internet hookup coffee machine and super clean new shower wash room facilities. Helpful staff. Unfortunately an outdoors walk is required to access the lovely, clean well equipped fitness center, pool, hot tub steam room. the tread mill was out of order.”

Sep 15, 2009 by Dan from Okotoks,Canada
Overall Rating: 7

• Clean and well located.
• Staff was young, inexperienced both at front desk and in restaurant and not customer oriented.

“Good clean hotel, centrally located in Canmore, but with staff that are not well trained in customer service. Restaurant is overpriced, particularly taking into account the fairly low quality of service provided by staff.”

Aug 30, 2009 by Doug from Port Moody,Canada
Overall Rating: 9

• Quality of bed.
• Pool washroom was not clean enough.

“Excellent value, great location, and friendly staff.”

Aug 30, 2009 by Mark from Eden Prairie,MN
Overall Rating: 10

• Good location. Friendly staff. Big rooms with comfortable beds and nice swimming pool.
• Nothing.

“This is a perfect hotel to stay with a very reasonable price!”

Aug 20, 2009 by Jennifer from Dartmouth,Canada
Overall Rating: 5

• Room quality
• Room size, horrible sunday brunch

“The front reception staff was pleasant. The rooms were nice and modern. However, we attended supposedly the "best Sunday brunch" and I believe it was the worst Sunday brunch in Canada. They didn't even have toast!! There were no staple items such as French toast, pancakes, toast, bagels, breakfast pastries, eggs Benedict, etc. For a $20 brunch I expect better quality than steamed egos!”

Aug 20, 2009 by Scott from Calgary,Canada
Overall Rating: 4

• Friendly, helpful front desk staff.
• Pool water quality was poor. Hot tub was disgusting.

“I hate to dwell on the negatives but it's hard to ignore dirty carpets, odd smells, cramped rooms (especially the bathroom) and the absolute atrocious water quality of the pool and hot tub. The pool water was cloudy and they obviously compensate for that by throwing in a whole lot of chlorine. The hot tub has a thick layer of foam and scum - this is grease, oil and skin cells people! Don't let your kids make a Santa beard out of it! Front desk staff were friendly and helpful but I found the rest of the workers aloof at best. One was even smoking a cigarette right outside the door to the courtyard and we had to walk through a thick cloud of his smoke to get to the pool. It was fine for one night but if I had been booked for more I would have been looking for other accommodations. Apparently the restaurant is good but we did not eat there.”

Aug 13, 2009 by Lauren from Edmonton,Canada
Overall Rating: 5

• It was a good price and staff was friendly.
• My boyfriend and I got engaged during this trip and when the smallest thing would have made us feel special that the hotel could have done, they didn't.

“This hotel was a little disappointing. We expected a nicer, more romantic place to vacation. The steakhouse on premises was disappointing. It was too expensive for tasteless food. We had a great time on our holiday and the hotel was just a place to stay overnight but it would have been nice to have had an even nicer place. Overall it was just okay.”

Jul 7, 2009 by Lori from Calgary,Canada
Overall Rating: 6

• The beds are comfortable.
• The toilet didn't work when we arrived, but it was fixed promptly.

“Good, quiet location not too close to the train tracks. Basic rooms with basic amenities. Good for a quick stay.”

Mar 4, 2009 by Paul from Three Hills,Canada
Overall Rating: 8

• Very quiet for sleeping.
• Noisy fan that kicked on during the night.

“I would have been nicer to have the hot tub/swimming pool and exercise room under the same roof as hotel, so you didn't have to walk outside to get to it.”

Jan 13, 2009 by Andrew from Sturgeon Bay,WI
Overall Rating: 7

• I liked the sleep number beds.
• They did a poor job of cleaning the room each day.

“This is not somewhere I would return to. There are plenty of decent hotels that have as much to offer.”

Sep 4, 2008 by Daming
Overall Rating: 8

• It is very good hotel. My wife and I enjoyed everything, they were supportive.

“They supported everything which they can give in this hotel.”

Sep 2, 2008 by Fatos from Ann Arbor, MI
Overall Rating: 5
Cleanliness:[8] • Staff:[9] • Location:[7]

• Friendly staff.
• Dirty room carpet, small room.

“Decent location, friendly staff but would not stay again due to the room conditions.”

Aug 31, 2008 by Les from Shawnigan Lake, BC CA
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[7]

• The location to downtown was good.
• Filthy rooms and poor service.

“We stayed for a total of 3 nights and the housekeeping staff did not clean the room, stock or clean the coffee, or make the bed. We called and asked for service and received none. We were in a group attending a wedding that stayed at a nearby hotel that was way cleaner.”

Aug 26, 2008 by John from Saint George, UT
Overall Rating: 3
Cleanliness:[2] • Staff:[6] • Location:[7]

• Nicely decorated.
• Toilet not cleaned. Carpets in hallway badly stained. Walls were damaged.

“This hotel caters to tour groups and a bus was started at 6 am and the engine ran for an hour. The hotel is not taken care of. It needs to be inspected often. The toilet in our room broke (seat). The room had been refurbished but there was damage to the public areas. There was a complimentary breakfast that we were not told about. I would use another hotel next time. This was overpriced and had careless management.”

Aug 12, 2008 by Kuenzang from Calgary, AB CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Nothing.
• Dingy and motel like.

“Dingy and motel like. Lost and found refused to help,. generally bad experience.”

Aug 11, 2008 by Matt from Chicago, IL
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[7]

• Hot tub/swimming pool was great after a long day of hiking. The bed (sleep number) was very comfy.
• The room was dingy with stained carpeting.

“Just minutes away from Banff, reasonable prices (relatively speaking), courteous staff. The whirlpool/pool was great for relaxing the sore body after long days of hiking in Banff. The sleep number bed was very comfortable and good for my back. The room, though, was a little cramped, dingy and with badly stained carpeting.”

Jul 28, 2008 by Liz from London, ON CA
Overall Rating: 4
Cleanliness:[7] • Staff:[7] • Location:[8]

• The dining room was fine and the beds were comfortable.
• We thought it was a more deluxe hotel so did not expect peeling paint, many burnt out light bulbs. A hot tub that only partially worked etc.

“The Canmore Radisson has a main building and two back buildings. It is an outside walk type of accommodations. The hotel requires repairs and is not a deluxe hotel. We would not recommend it to anyone that was looking for a four or five star place. Possibly a 2.5 star.”

Apr 28, 2008 by Robbie from Edmonton, AB CA
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[7]

• Good breakfast. Can adjust firmness of beds.
• First room was cold and hot water wasn't working.

“One of the nicer hotels in Canmore. Far enough from the train tracks that they won't disturb you. Overall, a nice hotel with great staff.”

Apr 6, 2008 by Todd from Edmonton, AB CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Pool was nice, rooms were clean.
• Fitness facility minimal.

“Main building has nice rooms, I would rate them as a 3. The rooms with the separate entrances, Motel like style, were not as nice, I would only rate them as 2. The fitness facility was minimal, 1 bench, 5 different barbell weights, one stationary bike. Pool was nice.”

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Amenities at Radisson Hotel and Conference Center Canmore, Canmore

24 Hour Front Desk Air Conditioned Bar/Lounge onsite Brailled Elevators Bus Parking Charge for rollaway. Childrens activities Coffee Maker in Room Conference Facilities Connecting Rooms Copy Service Cribs Available Elevators Exercise Gym Express Checkout Express check-in Fitness Center or Spa Free Newspaper Gift Shop Golf Grab Bars in Bathroom Hairdryers Available Handicapped Rooms/Facilities Health Club Heated Pool Housekeeping - daily Ice Machine In Room Complimentary High Speed Internet Access In Room Movies

In room safe available on request Indoor Pool Iron Ironing Board Jacuzzi Kitchen Kitchenette Laundry Service Laundry/Valet Services Microwave Modem in Room Mountain Multilingual Outdoor parking at the hotel. Pets Allowed Pool Recreational Vehicle Parking Refrigerator Restaurant Room Service Sauna Shops/Commercial Services Smoke Detectors Sofa Bed Television with Cable VCR rental available at Avalanche Video -or- Mtn Video. Wake-up Service Wheel Chair Access

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