Novotel Toronto Centre [Toronto, ON]- Hotel Reviews - MyTravelGuide.com


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Novotel Toronto Centre 3-star

45 The Esplanade, Toronto, ON, Canada

Located in downtown Toronto, close to many attractions such as Air Canada Centre, Hockey Hall of Fame, Sky Dome, Harbourfront and Eaton Centre, St.[more]

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User Reviews for Novotel Toronto Centre, Toronto

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.5] • Staff:[8.0] • Location:[8.5]
Based on 186 user ratings

Oct 5, 2009 by Dominic from Delson,Canada
Overall Rating: 8 Overall user rating

  • The location.
  • The room smelled as if someone had previously smoked in it and breakfast buffet at 16$ was too expensive.

“Very classy.”

Jun 13, 2009 by Geoff from Ottawa,Canada
Overall Rating: 9 Overall user rating

  • Fantastic lobby, free internet and security of the building.

“Great quiet location yet was close to the sights and the nightlife. Conveniently located near public transit and the major expressway. Friendly, helpful staff made the stay enjoyable.”

Apr 21, 2009 by Alice from Thunder Bay,Canada
Overall Rating: 10 Overall user rating

  • It was a one night stay, convenient, very clean and pleasant.
  • Not much.

“Location. Clean, friendly & helpful and convenient parking.”

Mar 20, 2009 by Ed from Truro,Canada
Overall Rating: 10 Overall user rating

  • The staff was very friendly and the buffet breakfast was awesome.
  • The only negative thing we experienced was the construction in the lower level of the parking lot.

“We really enjoyed our stay at this hotel. The staff was very friendly and helpful. The rooms and the pool were well kept and clean. It was also very well located for attending attractions at the Air Canada Center and for shopping on Yonge Street and the Eaton Center. We would certainly recomend this Hotel to other people.”

Sep 1, 2008 by Alyson from Hanmer, ON CA
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[9]

  • It was elegant and clean nice king sized bed good location to good restaurants, CN tower, etc.
  • All the extra service fees, hotel parking should be free, $20 a day is too much. The hotel cost is enough and things in fridge too much.

“Very nice lobby and rooms but, our room smelled of cigarette smoke and was a non smoking room that was not a pleasant smell. All in all very nice we stayed at Novetel in Montreal and were looking forward to the flat screen TV and updated bathroom. Bar was nice and friendly. Breakfast buffet was really nice.”

Aug 22, 2008 by Theresa from Livonia, NY
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Very European. Upscale, clean, friendly staff.
  • The drilling in the parking garage that started at 8 am!

“The hotel was wonderful. I would have preferred to sleep in, but there was drilling in the parking garage that started at 8 am. It was very loud! At least we got up and going early that day!”

Jul 20, 2008 by Stephanie from Victoria, BC CA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • Free upgrade upon arrival and receptionist treated my daughter with free toy.
  • Paint on the ceiling in the bathroom was peeling off.

“Perfect location, comfortable and attractive room, quiet ambiance and reasonable price. Will go there again when going to Toronto.”

May 27, 2008 by Sabin from Whitby, ON CA
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[10]

  • Location.
  • Appearance of room.

“Overall, this hotel met my general expectations.”

May 25, 2008 by Leesy from Sudbury, ON CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Immaculate, and staff was phenomenal.
  • Elevators had issues.

“Very clean, excellent decor, fantastic location. Ideal for business travelers, not recommended for families with small children as hotel is quiet.”

May 19, 2008 by Ty from Champaign, IL
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[10]

  • Great location!
  • No sheets on bed.

“Great hotel. Clean, friendly staff, great location - walking distance to restaurants, hockey hall of fame, and CN Tower.”

May 18, 2008 by David from Niagara On The Lake, ON CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Excellent location, quiet, clean, friendly staff.
  • Old fashioned TV set.

“Good value for a downtown location. Helpful check-in staff who accommodated my request for a quiet room. Expensive parking considering there is public parking available right behind the hotel at a third of the price.”

May 18, 2008 by Gilles from Windsor, ON CA
Overall Rating: 4 Overall user rating
Cleanliness:[7] • Staff:[5] • Location:[6]

  • Location.
  • Creme rinse/no shampoo, 3 star hotel with paper cups/plastic glasses in room.

“Nice exterior appearance. Hotel staff mixed - It take 15 minutes to check in. Room was ordinary (in my case with no view) - place seems to need a 'refresh' = particularly when it comes to staff. Plastic glasses/paper cups reminds me of Super 8 motel.”

May 8, 2008 by Jung H. from Lansing, MI
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[5] • Location:[9]

  • The location was good!
  • Unfriendly front desk agent.

“Reasonable for 3 star hotels. Good location & clean. The pool was decent.”

May 1, 2008 by Janet from Oshawa, ON CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[7]

  • Large rooms, quiet, interesting dynamics and extras in the room, pet friendly.
  • Flat screen TV was placed in awkward position.

“Very good, convenient walking distance to many restaurants, union station, etc.”

May 1, 2008 by Monika from Ann Arbor, MI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It was a great hotel!
  • There was an additional charge of $20 for parking.

“Nice, upscale hotel with gym and pool. Secure. Great location.”

Apr 18, 2008 by Bill from Bradford, ON CA
Overall Rating: 6 Overall user rating
Cleanliness:[9] • Staff:[5] • Location:[9]

  • Convenient to Downtown and nice pool.
  • Cleaning staff wake you with loud talking out side room so they could get into clean knock on your door several times.

“I like the hotel. The parking should be free as my clean car was covered in dust from construction in parking garage, fine cement dust not good for paint job. Cleaning staff noisy and made you feel you had to get out of your room so they could clean, after three knocks on room even though we where staying another night.”

Apr 14, 2008 by Steve from Windsor, ON CA
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[8]

  • Clean and good location.
  • Walls too thin, could hear other rooms.

“Good location, clean, good overall 3 star hotel. Walls and doors a little thin, could hear other rooms and people in the hall.”

Mar 26, 2008 by Claudia C. from Ann Arbor, MI
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[9]

  • The hotel had a pool.
  • There was no fridge in the room.

“The best thing about this hotel was the location, which was right Downtown in the historical heart of Toronto.”

Mar 21, 2008 by Dinesh from Owen Sound, ON CA
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[7] • Location:[5]

  • All the paperwork was ready & easy check in.
  • Not enough electrical outlets.

“NO bed sheets were placed in the room. Unable to find easily writing paper & pen. Not enough electrical outlets. Drinking bottled water was very expensive.”

Feb 17, 2008 by Susan from Springfield, MO
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • It had a beautiful entry way and lobby.
  • The unnecessary mini bar and overpriced (cheap) bottled water, overpriced parking.

“I thought this to be a very nice hotel, in a nice area of downtown. The staff was friendly and helpful. The hotel was clean and fresh; however, hotel corridors seemed a bit dated. The room was plain but clean, the chairs not the most comfortable, but met the need.”

Amenities at Novotel Toronto Centre, Toronto

  • 120 AC
  • 120 DC
  • 24 Hour Front Desk
  • 24 Hour Security
  • AM/FM Alarm Clock
  • Air Conditioned
  • Babysitting/Child Services
  • Bar/Lounge
  • Bath Tub
  • Boating
  • Business Center
  • Coffee Maker in Room
  • Concierge Desk
  • Copy Service
  • Cribs Available
  • Currency Exchange
  • Exercise Gym
  • Express Checkout
  • FAX
  • Fire Alarm with Light
  • Gift Shop
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Heated Pool
  • Ice Machine
  • Indoor Parking
  • Indoor Pool
  • International Direct Dial
  • Iron
  • Jacuzzi
  • Laundry Service
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • Modem in Room
  • Multilingual
  • News Stand
  • No Smoking Rooms/Facilities
  • Outdoor Parking
  • Parking
  • Pets Allowed
  • Pool
  • Putting Green
  • Radio
  • Restaurant
  • Safe Deposit Box
  • Sauna
  • Shops/Commercial Services
  • Smoke Detectors
  • Sprinklers In Rooms
  • TV
  • TV Remote Control
  • Television with Cable
  • Temperature Control
  • Wake-up Service
  • Wheel Chair Access
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