Hapuna Beach Prince Hotel

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User Reviews for Hapuna Beach Prince Hotel, Big Island

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Nov 2, 2009 by Bobbie from Honomu,HI
Overall Rating: 8

• The room.
• The set up of where the parking is and elevator that doesn't take you to the lobby.

“This hotel was very nice, although the elevator from the parking lot does not take you to the lobby to check in. It's actually kind of a weird set up and you need to walk really far to get to the lobby. The pool was warm also. Other than that, our stay was OK. I would like to see Priceline offer a different hotel also, aside from Happing Prince.”

Oct 18, 2009 by J from Washington,DC
Overall Rating: 9

• Guests were able to access even nicer sister property up the road.
• Tropical bugs - ground floor room best avoided.

“Excellent resort on one of the best beaches in the nation. Hotel has a bit corporate feeling, but still high quality experience.”

Oct 8, 2009 by Martin from Hilo,HI
Overall Rating: 8

• It is a very classy, peaceful, great place to relax and enjoy beautiful Hawaii.
• A lot of walking to get to various places throughout the property.

“A very nice, peaceful and
beautiful property.”

Sep 15, 2009 by Sarah from La Canada,CA
Overall Rating: 5

• Great price through Priceline.
• Old, dirty room.

“I'm not sure if they gave us a room in an old wing, but the room looked like it hadn't been updated since 1990. The decor was more than dated. This wasn't such a problem, since we were only there for 1 night, actually, 12 hours. The bathroom is where the real problem was. Not only dated, but dirty. The shower stall had mildew all over it, in huge black globs. May have been mold too. The bath tub had giant cracks in the tile surrounding it, that lead to holes in the wall. The baseboard had 1/4 inch of dust and grime on it. All in all, this place needs an overhaul. The upside was that we were there for 12 hours only.”

Sep 4, 2009 by Dk from Honolulu,HI
Overall Rating: 7

• Excellent beach, golf and pool.
• Room is showing it's age.

“The Hapuna Prince fronts beautiful Hapuna Beach. If you plan to be outdoors all day, the Hapuna Prince is a great option. The beach and pool were both lovely. The rooms are showing their age and need renovation. The hotel and it's partner, Mauna Kea Beach Hotel share restaurants and have a shuttle that run between the two. There were a lot of people at the beach and pool during the day, but the hotel felt fairly deserted. Overall, it's a nice place to stay.”

Aug 31, 2009 by Paul Maka from San Francisco,CA
Overall Rating: 10

• The fact it is right on the beach topped off the entire trip. Everything is wonderful!

“AMAZING! Loved everything about it. BEAUTIFUL!”

Aug 31, 2009 by Shana from Brooklyn,NY
Overall Rating: 7

• Beach front property.
• Rooms smelled musty and were outdated.

“Pretty lobby and facilities however rooms were outdated.”

Aug 22, 2009 by Marty from Draper,UT
Overall Rating: 6

• Next to a great beach. Great lobby.
• Room was not a resort room. It was small and had cockroaches.

“This hotel was near a great beach and looked grand from the outside. I was not impressed with the room. It was not what I would expect from a resort. It was okay, but not worth the money if I paid through the hotel.”

Aug 14, 2009 by Matt from Geneva,IL
Overall Rating: 4

• Pool, Beach, golf course.
• Staff, food, everything was closed.

“Overall an average resort. Beach, pool and golf are great. Four restaurants were shut down because of the economy. They also don't like price line customers so don't ask for a room type or they will give you the opposite. They also don't have free parking anymore.”

Jul 28, 2009 by Patrick from Hilo,HI
Overall Rating: 10

• Great views of the beach and sunset.
• Bugs.

“A beautiful place for a spontaneous romantic get away.”

Jul 13, 2009 by Robert from Honolulu, HI
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[6]

• Nice beach.
• Dirty rooms, crew working there, no shops, expensive!

“Crew staff, rooms old, itchy from bed sheets, mildew smell, bed covers re-used, had sour smell. Bathroom had mildew on shower walls and dust/hair on marble floor, cracked tiles in shower. Wallpaper coming apart on walls and near ceiling. No ice machines need to call room service for ice. Hotel staff seems to have a low moral that definite reflects on the service level and customer experience. And this is a 4 star hotel? Save your $ avoid this hotel!”

Jun 12, 2009 by Liz from Moraga,CA
Overall Rating: 10

• Located on the most beautiful beach.

“Beautiful hotel, room we stayed in a little worn with mildew/mold in shower grout, garden view room left something to be desired, grass and shrubs (one half brown) outside lanai except for one, staff very friendly and helpful. One even cut up a mango that my son had bought, arranged it on a plate and topped it with an orchid!”

Jun 4, 2009 by Sarah from Paso Robles,CA
Overall Rating: 10

• Great beach.
• Very expensive so-so dinning.

“Loved the hotel, great room, great beach.”

Jun 4, 2009 by Ethan from Valencia,CA
Overall Rating: 5

• Being located on Hapuna Beach was wonderful.
• Your dining choices are scarce to non-existent!

“There is essentially two places to eat at this hotel. One little cafe where you can get typical un-healthy fare of sandwiches or pizza and a pricey restaurant that is huge, but nearly 75% closed off because of low patron attendance. This means you need to fight to get a reservation at the only restaurant at the hotel when they serve dinner for 4 hours at the few tables staffed by the few waiters. Your only alternative is to travel by shuttle to an equally expensive hotel next door for the same situation. Otherwise, you need to drive 10 miles or so away to another resort complex. Bring food. You will be hungry or broke if you buy all of your meals at the one restaurant during designated (short) meal periods.”

Jun 3, 2009 by Erkin from Framingham,MA
Overall Rating: 10

• Best beach on Big Island (and arguably in Hawaii)! Friendly staff!
• Restaurant prices.

“Fitness center is free,
best cardio workout I've ever had!”

Jun 3, 2009 by Keoki from Watertown,MA
Overall Rating: 5

• beautiful beach
• dated, not in great shape, restaurants are awful

“This hotel has suffered tremendously due to the economic slowdown. Restaurants are closed, the place is empty, rooms smell mildewy from underuse. I'm sure it will eventually be improved once tourists begin to travel again, but it is in tough shape now.”

May 14, 2009 by Sherry from Hilo,HI
Overall Rating: 10

• All staff members were friendly and accomodating.
• No ice machines available.

“This
was the perfect location for a resort - great beach, luxury hotel and all it's accomodations. I will definately return and recommend it to everyone I can.”

May 12, 2009 by Mike from Escondido,CA
Overall Rating: 10

• Location.

“Wonderful location, comfortable, well appointed room and friendly staff in a genuine way.”

Apr 14, 2009 by from New York,NY
Overall Rating: 9

• Helpful staff, ocean front, complimentary valet parking.
• The food at the Coast Grille was uninspired.

“The room was lovely, really a great ocean view as there was simply another building in front which blocked just a small part of the ocean view. Staff all attentive and very happy and helpful. The only disappointment was the food. The Coast Grille was expensive and the food uninspired.”

Apr 13, 2009 by Elizabeth from Hilo,HI
Overall Rating: 10

• Beautiful view and close to the beach.
• Hotel is secluded so you have to travel a bit to get to any shops/stores.

“Beautiful hotel with nice view. Staff was very friendly and helpful. Not much around the resort so you have to travel a bit to get to shops/restaurants outside of hotel grounds.”

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Amenities at Hapuna Beach Prince Hotel, Big Island

120 AC 24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Babysitting/Child Services Balcony Bar/Lounge Barber Shop Barber/Beauty Shop Beach Boating Boutiques Bus Parking Business Center Car Rental Desk Coffee Maker in Room Concierge Desk Conference Facilities Currency Exchange Driving Range Elevators Express Checkout FAX Fishing Fitness Center or Spa Florist Game Room Golf Hairdryers Available Handicapped Rooms/Facilities Health Club Heated Pool High Speed Internet Access In Room Movies

International Direct Dial Iron Jacuzzi Laundry Service Lounge Maid Service Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Pool Poolside Snackbar Porters Putting Green Radio Refrigerator Restaurant Room Service Safe Safe Deposit Box Sauna Scuba Diving Security Smoke Detectors Sprinklers In Rooms TV Telephone Television with Cable Temperature Control Tour Desk Turndown Service Valet Parking Wake-up Service