Marriott Kauai Resort and Beach Club

Photos of Marriott Kauai Resort and Beach Club, Kauai

• Add your own photo of Marriott Kauai Resort and Beach Club

User Reviews for Marriott Kauai Resort and Beach Club, Kauai

• Add Your Own Review »

Sep 4, 2008 by Joe from Cockeysville, MD
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Hotel has some of the most marvelous grounds we have ever seen.
• The hotels base rooms are not up to Marriott standards.

“The hotel's grounds are nothing short of amazing. Service is top notch. The beach and pool areas are spectacular. Our only complaint was the hotel's base non-view non-balcony views which were tiny and not up to the standards of the chain.”

Aug 28, 2008 by John from Sagamore Hills, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[5]

• Beautiful garden.
• Room was outdated.

“Expect afternoon clouds. Beach is calm. Location is convenient. Proximity to airport not a problem. Surrounding area not particularly scenic. Overall, better hotel than Marriot in Poipu, but Poipu has better weather.”

Jul 22, 2008 by Eddie from Mokena, IL
Overall Rating: 4
Cleanliness:[5] • Staff:[6] • Location:[8]

• The pool and the valet service.
• The standard rooms.

“We had a standard room which meant there was no balcony and the room was very old (furniture looked more fit for a Budget Inn), small (less than half the size of their garden view room) and smelly. Also, this Marriott does nothing special/extra for its Platinum guests.”

Jul 15, 2008 by Geoff from Phoenix, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great resort with all amenities, staff was courteous and helpful.
• Food was very expensive.

“Great accommodations, but pricey.”

May 22, 2008 by Dan from Ottawa, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Luxury resort at a reasonable price.
• Nothing.

“The Marriott Kauai was fantastic, especially the price. The grounds are immaculate. The garden and pool area are amazing to watch, with hordes of koi (fish). The gym is reasonably sized and has a decent variety of machines. The pool area is magnificent with fountains. There is a nice poolside restaurant as well with a great menu. The beach is average but the lagoon setting means the water is pretty gentle. Rooms were a little old in style but clean and comfortable, and we didn't stay in our rooms except to sleep anyway. A nice perk was the free telephone calls from the room. Location in Lihue is nice with a 20 minute drive to Poipu, and a leisurely 1 hour drive to the westerly tip of the north shore area. Lihue also has a nice set of supermarkets and drugstores and nearby restaurants so that you're not stuck in the tourist trap of Poipu. Its also conveniently next to the airport (not noisy) with a shuttle available to take you there and back. Overall, this was one of our favorite places to stay in the Hawaiian islands. The pool and gardens area of the hotel stand out as exceeding our expectations. Great service as well, as the concierge provided a few tips on great local restaurants, which turned out to be quite good.”

May 21, 2008 by Heather from Downey, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Awesome pool, beach, and views!
• Some rooms have poor/no view. But just walk outside!

“Would definitely stay again. The grounds are amazing and the location can't be beat!”

May 21, 2008 by Ali from Atlanta, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• The service at the pool bar/grill was great. Rooms were clean.
• Bellboy/valet service was not that great.

“We really enjoyed our stay overall. The pool and beach are great and there are a couple of great places to eat on-site. The rooms were very clean and all appliances worked. We would definitely stay here again.”

May 19, 2008 by Claudia from New York, NY
Overall Rating: 4
Cleanliness:[6] • Staff:[5] • Location:[6]

• The pool and amenities were great.

“The hotel was enormous. Our room was very far away from the restaurant and amenities. The pool was very nice, but our room left something to be desired.”

May 14, 2008 by Kristy from San Francisco, CA
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[3]

• Clean rooms.
• Even though there were plenty of available rooms, there was no chance of an upgrade to a nicer room without additional payment.

“This hotel's location is not ideal for a visit to Kauai. The beach is not so pretty and the surrounding town - stores, restaurants are not fun to explore. Kauai is magical and beautiful - the Marriott hotel is not.”

May 12, 2008 by Nanette from Fullerton, CA
Overall Rating: 5
Cleanliness:[9] • Staff:[8] • Location:[9]

• Lush beautiful property with lovely beach area.
• Bedrooms and bathrooms need total upgrading.

“Large sprawling property with beautiful landscaping and outstanding beach area. Staff is very friendly. The rooms, however, leave a lot to be desired. Bedrooms and bathrooms need total upgrading. Bedroom still has popcorn ceilings. Bathrooms very small with old, old tile, etc.”

May 8, 2008 by Thomas from Nrh, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[9]

• Beautiful location, excellent grounds.
• Snotty personnel, nickel and dimmed for everything.

“We got the rooms that layover, flight crews get. Then when I upgraded I had to raise to get a decent room even then.”

Apr 13, 2008 by Sue from Salem, OR
Overall Rating: 4
Cleanliness:[8] • Staff:[3] • Location:[8]

• The tropical grounds were really pretty.
• The staff was very unfriendly and there was no lanai for our room and not even a window that would open.

“We didn't know that there was not going to be a lanai for our room and requested an upgrade and the staff became very rude and said we were not entitled to an upgrade. Also, when we checked out my husband brought our car around to the front of the hotel, we loaded our luggage and left, and not once did any of the bellhops ask if we needed help, did we have a nice stay or anything. Not one word to us.”

Apr 3, 2008 by Cindy from Daly City, CA
Overall Rating: 5
Cleanliness:[4] • Staff:[5] • Location:[5]

• Koi pond, birds, nice outdoors but awful rooms.
• Rooms were small well below expectations for a resort.

“I am used to getting upgrades for free but this hotel charges $80 for an upgrade, in addition, I asked for 2 beds and they ran out of beds that night so my guest had to use an airbed because they were also out of rollaway. We asked for any available view and they said they could only do it for an $80 fee so we decided to just stick with the no view room which gave us a view of the building rooftop.”

Mar 31, 2008 by Ginny from Glen Ellen, CA
Overall Rating: 6
Cleanliness:[10] • Staff:[8] • Location:[5]

• Most of the phone staff was friendly. Beautiful hotel and grounds.
• Some phone staff was abrupt and unfriendly. Room view was horrible and depressing.

“After coming from a secluded cove in north Kauai, this was so crowded. The staff was great except for the reception staff that had some abrupt women. The grounds were beautiful but the beach was typical and disappointing. Could have been more tropical by the beach and less hard under the feet. The lobby was so hard to find once we checked in.”

Mar 24, 2008 by Larry S. from Anthem, AZ
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[9]

• Nice hotel-received the poorest room 7& location.
• Service was lousy.

“They wanted $160 to upgrade, treated like 2nd class.”

Mar 18, 2008 by Shannon from Rochester Hills, MI
Overall Rating: 3
Cleanliness:[5] • Staff:[1] • Location:[3]

• The pool was nice.
• Staff was not helpful at all!

“As we were there for our honeymoon, this hotel put us in a SMALL, non updated room with 2 twin beds! And I even called the week prior to our arrival date to make sure they understood we were there on our honeymoon and requested a king size bed. Then they wanted to charge us more money to put us in a room with a king bed because they had no rooms available in the category that we purchased in. They were rude and not accommodating at all.”

Mar 17, 2008 by Chad from Spanish Fork, UT
Overall Rating: 3
Cleanliness:[9] • Staff:[2] • Location:[9]

• Nice grounds.
• Staff was rude bad room.

“The grounds are amazing. They gave us a room with a view of the air conditioner units. Windows would not open. We had reserved a single king room but were given two double beds. When we asked to change we were told no we would have to make due.”

Mar 12, 2008 by Angela from Cottage Grove, MN
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great pool and ocean view, good beach.

“The hotel was beautiful!”

Mar 10, 2008 by Kari from Wheeling, IL
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[8]

• The grounds were lovely and the beach it was on wonderful.
• The rooms were dated and in need of remodeling but were clean.

“Overall, this hotel was very nice. The staff was very friendly and helpful. The grounds had birds and fish and beautiful plants. The only downside was the room itself. Okay we aren't the type to be in the room a ton but it looked like it came out of 1980. It was at the back of the house facing the garbage and exhaust pipes and had no lanai at all. Not having a lanai at all was a bit of a downer.”

Feb 27, 2008 by Mike from Los Angeles, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[8]

• Beautiful facility.
• Did not get a king bed as requested. hotel tried to downgrade me.

“Upon arrival, I did not get a king bed as requested, and it was our honeymoon. The hotel was oversold, and they would not upgrade us even though they made the mistakes. The hotel front desk tried to downgrade me to a non-view room initially, even though I paid for a pool view, and thought I wouldn't notice. I had to call for everyday for the first 3 days until finally they changed our room to a king bed, and the manager was not accommodating. Very frustrating.”

• View All User Reviews

Amenities at Marriott Kauai Resort and Beach Club, Kauai

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Babysitting/Child Services Barber Shop Barber/Beauty Shop Business Center Car Rental Desk Childrens activities Coffee Maker in Room Coffee Shop Concierge Desk Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Iron

Lounge Meeting/Banquet Facilities Microwave Mini Bar News Stand Outdoor Parking Outdoor Pool Parking Pool Radio Restaurant Room Service Safe Safe Deposit Box Sauna Scuba Diving Shower TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Valet Parking Vending Machines Video Checkout Wake-up Service Water Skiing Wet Bar