Waikoloa Beach Marriott Resort [Big Island, HI]- Hotel Reviews - MyTravelGuide.com


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Waikoloa Beach Marriott Resort 4-star

69 275 Waikoloa Beach Drive, Waikoloa, HI

Tucked into the sun-splashed Kona Kohala Coast on the Big Island of Hawaii, the beautifully restored Waikoloa Beach Marriott Resort welcomes guests with the gracious look, style and service of Hawaii's rich heritage.[more]

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User Reviews for Waikoloa Beach Marriott Resort, Big Island

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[8.5]
Based on 384 user ratings

Oct 25, 2009 by Dave from East Point,GA
Overall Rating: 9 Overall user rating

  • Best pool on waikiki.
  • Still some construction going on.

“Great resort in the middle of everything.”

Sep 13, 2009 by Craig from Mill Valley,CA
Overall Rating: 7 Overall user rating

  • Beautiful beach, easy access, low cost water toys.
  • $27 Breakfast in hotel restaraunt was less fresh than a Denny's Grand Slam for $3.99.

“Great location, lovely facility, friendly staff. Good for the resort (Disneyland like) experience. But eat offsite -the food was awful and expensive.”

Sep 13, 2009 by Laura from Las Vegas,NV
Overall Rating: 10 Overall user rating

  • Just magnificent!! EVERYONE was wonderful, kind and friendly!! Great atmosphere.
  • Can't say anything bad about this hotel.

“Greeted by our names from all the staff. Very clean, great location, pools were just wonderful and the beach is awesome. Cant ask for a better place to stay on the Big Island of Hawaii. Daily and nightly dinner and drink specials were fabulous!!”

Aug 17, 2009 by Scott from Provo,UT
Overall Rating: 9 Overall user rating

  • Great location, great beach and nice pool.

“Great place to stay on the Big Island.”

Jul 24, 2009 by Donna from Mesa,AZ
Overall Rating: 10 Overall user rating

  • Beautiful hotel with great beach. Dining was delicious! Wonderful vacation spot!

“This is a beautiful hotel with a wonderful beach. We at breakfasts, lunches, and dinners at their restaurant and loved it each time. Staff was very friendly. Our flight did not leave until after 9:00 pm, and after we checked out, we were extended a hospitality room (which was just another hotel room - no charge at all) for one hour later that day in which we could shower and get ready - a welcome treat after spending the day in the ocean.”

Jun 16, 2009 by Mary Anne from Windsor,Canada
Overall Rating: 10 Overall user rating

  • They had daily specials in dining room making it affordable to eat there.
  • Nothing.

“We enjoyed it very much.”

May 21, 2009 by Kay from Royal Oak,MI
Overall Rating: 7 Overall user rating

  • The gal who checked me in was exceptional...very nice..upgraded my room too!
  • Congested pool area, beach berm was not very attractive.

“I loved the decor/lanai. I did not like the casual food choices. No place to get just a good sandwich for lunch or breakfast on the go. I did not like the lack of pool chairs and how they were crammed together. I did not like the beach berm. Saana checked me in and was really great. I had been traveling for 36 hours due to flight problems and missed my first day of check in so she gave me an ocean view room with a balcony plus a hug! The other staff was not quite with it when they locked me out of my room and I had to wait in line in my wet swimsuit for them to give me a new key to my room.”

Apr 18, 2009 by Leslie from Port Moody,Canada
Overall Rating: 7 Overall user rating

  • Amazing sunsets.
  • The food at the restaurant was inconsistent - self parking a bit inconvenient (location).

“Family friendly hotel that has a waterside and two pools. Beautiful location with vibrant flowers.”

Dec 4, 2008 by Eric from Renton,WA
Overall Rating: 9 Overall user rating

  • Great location with beach onsite and shopping close by.
  • Restaurant food was over priced and only one restaurant in the hotel.

“A nice hotel with a great location. With a beach on site, shopping and golf close by. Rooms are decent size, not large, but comfortable.”

Sep 8, 2008 by Laurie J. from San Clemente, CA
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[5]

  • Gorgeous beach.
  • Not near Kailua Kona. You need to drive construction.

“Excellent.”

Sep 3, 2008 by Dr. R. from Carson City, NV
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[7]

  • Hot tub.
  • Extra $20 per day for 1 drink; lousy unchanged menu.

“Too expensive for food and drinks - most guests eat out. $150 2-hour sunset cruise-watered down drinks, choppy sea, lousy piece of chicken with lettuce flying all around the boat, bad choice, etc. Hotel was fine -amenities lousy.”

Aug 28, 2008 by Brian from Troy, NY
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Great pool area.
  • Overpriced food, not a very nice beach by Hawaii standards.

“A nice hotel that has all of the resort feature boxes checked off. There is also convention facilities here. The beach is not very nice, but they do have some sailing trips that leave right from the hotel beach. There were some Sea Turtles on the beach to watch. The pool is a nice infinity pool and great for cooling off. There is a separate kiddy pool, but the older kids will all be in the adult pool. You will be charged $20/day which included internet, snorkel rental, parking and some free Mai Tai coupons. Don't waste your money on the hotel food, there are some good restaurants in the shopping plaza up the road.”

Aug 16, 2008 by Ravi from Ocala, FL
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Friendly and prompt service. We enjoyed our stay.
  • Although both of us are light weight, bed is sagging in the middle. We couldn't sleep well.

“Hotel personnel are friendly and provided a great service. Rooms are clean. The only complaint I have is that although the bed is soft, it is sagging in the middle. It felt like I was sleeping in the hammock.”

Jul 29, 2008 by Dana from Keauhou, HI
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[8]

  • The decoration was modern and updated. Rooms are small, but comfortable.
  • Basic requests were not honored.

“The hotel has a modern feel to it and looks very recently updated. Rooms are small, yet comfortable and clean. Those with allergies to feathers and down, take heed. Or request to have these left out of room was not honored and my partner wound up with a severe allergy attack the first night of our stay. The hotel restaurants and room service food leave a lot to be desired and are very costly without providing a high quality of food. Also note, room service adds an automatic gratuity to your checks, however when you sign for it, they don't tell you that. (It is written on the menu, but my partner didn't read the menu so he wound up tipping 40%!). Hop on over to the King's and Queen's shops for far better food.”

Jul 26, 2008 by Lorraine from San Jose, CA
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • It was fantastic!
  • Slide for pool closed early for kids.

“Excellent family hotel. A little pricey for an extended stay!”

Jul 19, 2008 by Gary from Lower Hutt, HI
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[3]

  • Pool/beach area.
  • Poor bar/eating options.

“I don't think there is enough happening to keep your guests there - have to go to the shopping malls for most things.”

Jun 16, 2008 by Kim from Dayville, CT
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Beautiful hotel in prime location. Great for families.
  • Not one thing.

“This hotel surpassed our expectations. The location and amenities were excellent. The rooms were decorated with beautiful furnishings and were equipped with every amenity needed. I would highly recommend this hotel to family and friends.”

Jun 15, 2008 by Elizabeth from Devine, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The hotel was in a good location and the grounds were absolutely beautiful.
  • There wasn't anything not to like about this hotel.

“This hotel was fantastic. The rooms were spacious. The staff friendly, and the grounds were beautiful. I would love to stay there again!”

Jun 8, 2008 by Maggie from Tucson, AZ
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Amazing location! The views were outstanding. Very clean. Superb swimming pools!
  • We loved everything about this hotel.

“This hotel was amazing. At check-in in fact, they said they had gone ahead and upgraded our room to a king size ocean view room! It was incredible! The facilities, grounds and location of this resort exceeded every expectation we had. This would be a great hotel for both families and couples.”

May 30, 2008 by Mike from Vancouver, WA
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[6] • Location:[5]

  • Clean, friendly staff except the restaurant.
  • Horrible restaurant dining experience. We left before it was finished.

“Long check in time due to someone calling in sick. Asked for an upgrade to the room and was told they did not have openings. From the lights that were on in the evening, they were not even 1/4 full. Friendly, helpful staff. Dining was overpriced, bland and so slow we left before dessert was delivered. Upon check out, they waived the dining bill. You will need to go to Kona for reasonably priced food.”

Amenities at Waikoloa Beach Marriott Resort, Big Island

  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Business Center
  • Car Rental Desk
  • Childrens activities
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Cordless Phone
  • Cribs Available
  • Currency Exchange
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Checkout
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Ice Machine
  • In Room Movies
  • Iron
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • News Stand
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Pool
  • Radio
  • Refrigerator
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe
  • Sauna
  • Scuba Diving
  • Shower
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Valet Parking
  • Vending Machines
  • Wake-up Service

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