J.W. Marriott Ihilani Resort

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User Reviews for J.W. Marriott Ihilani Resort, Oahu

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Jan 8, 2007 by Michelle from Maui
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff, Cleanliness, Views, Grounds, Beach. Etc.
• Parking.

“Absolutely gorgeous. We had a family emergency and they took excellent care of us. Staff was very kind and looked for ways to assist us. The only drawback was no refrigerator or coffee maker in the room. However, they did have an espresso bar downstairs and free coffee in the morning. Also, plan on using valet parking. The parking structure is not attached to the hotel. The walk is uphill and uncovered. Otherwise, the resort was beautiful, relaxing, and super clean and the staff was amazing. ”

4 of 4 people found this review helpful.

Aug 29, 2006 by Bruce from New York, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• The lagoons are very nice, clean, minimal waves and lots of fish.
• It is a little far from Honolulu which makes other activities difficult.

“This is a beautiful hotel. Our room was clean with a wonderful bathroom. Even though we had only a partial ocean view, we thought it was spectacular. Waking up to the singing birds and crashing waves is the type of Hawaiian memory that we were looking for. It is a great place if you do not need the city/tourist feel of Waikiki.”

4 of 4 people found this review helpful.

Jul 25, 2005 by Lisa from Albuquerque, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quality of staff was outstanding: helpful, courteous,thoughtful, room, view, room service and restaurant food were superlative.
• Possibly availability of seating around pool on weekends when locals enjoy facilities.

“ It is my favorite Oahu resort and I will stay again. Its remote location offers respite from Waikiki hustle, and it capitalizes on natural beauty of the area. I do hope that area does not become over built in future, will turn into another Waikiki, and so similarly undesirable.”

3 of 3 people found this review helpful.

Feb 18, 2005 by darlene m. from Newark Ohio
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Landscaping, service, rooms, peacefulness
• food and food prices

“This is a beautiful place and a wonderful place to stay. We spent 10 days at the resort and loved the settings, landscaping and pretty rooms. We were upgraded and treated like royality. The only downfall is the food availability. Some of the food is fair, some is ok, and some is bad. The cost is very high and it would be ok if the food was good. On the night that we arrived, it was late so I went to the main restaurant and ordered salads and onion soup to take to the room. The price for 2 each of the above was over $35.00. The salad was fair to say the most but the onion soup tasted like water and we flushed it down the toilet. The only other complaint is the conditioner they put in the room for your hair. It will not come out. It is too thick.Overall, if there were some better places to eat, I would be back next year. We really had a wonderful time and the resort was the best that we ever stayed at, but unless you ate at the poolside grill, (hamburers, etc.); there was no good place to eat. Roy's , over on the golf course was good, but it is all alacarte and very expensive when they add it all up. You will love this resort, but not the food. They put a refrigerator in your room and they stock it with soda, etc. ($3.50 per bottle) and don't give you any room to keep your own food in it. If you ask the maid to unload the refrigerator, they charge you $25.00 to do so. They also charge 12.50 per day for a parking spot at the resort. It cost us $125.00 to park our car before the cost of anything else. Like I said, you will love the resort, but be prepared to spend a ton of money.”

10 of 11 people found this review helpful.

Jan 17, 2005 by Marilyn from Cincinnati, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The friendliness and helpfulness of the staff- beautiful surroundings
• No coffeemaker in the room for morning coffee

“Location is ideal, away from the hustle and bustle of Honolulu-Waikiki. Beautiful surroundings, the lagoon was right outside my window. A good walking path around the hotel property.”

3 of 3 people found this review helpful.

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Amenities at J.W. Marriott Ihilani Resort, Oahu

24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Babysitting/Child Services Barber Shop Barber/Beauty Shop Boutiques Business Center CD Player Car Rental Desk Childrens activities Coffee Maker in Room Concierge Desk Connecting Rooms Cordless Phone Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Iron

Lounge Maid Service Meeting/Banquet Facilities Mini Bar News Stand Outdoor Pool Parking Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Sauna Scuba Diving Secretarial Service Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Valet Parking Video Checkout Wake-up Service Water Skiing Wet Bar