Hyatt Regency Maui

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User Reviews for Hyatt Regency Maui, Maui

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Sep 5, 2009 by Megan from Beaverton,OR
Overall Rating: 7

• Loved the swimming pool and animals in the lobby.
• We were put in a basement room which smelled of mildew-assumed it was because of the price we paid for the room.

“Great pool and staff-room was not great. It smelled like mildew and had a view of the parking lot but the size was nice.”

Jun 4, 2009 by Lisa from New Westminster,Canada
Overall Rating: 8

• We loved the hotel grounds! Umalu was fabulous, we ate 3 meals there and every meal was amazing best fish tacos ever!
• Room needs a makeover, small bathroom and lanai could have used a light outside.

“We loved that we got upgraded without even asking, was unsure if that would happen. We absolutely loved the pools, they truly are amazing! Loved that you could get out of the hot sun and enter the grotto for drinks and hanging out. And the food couldn't have been better at Umalu! We loved laying in the hammocks every night. The bed was super comfortable and the room was kept clean. Wished for a bigger bathroom though. The grounds were so lovely with all the art and statutes along with the wildlife. It was so soothing walking the grounds every night very zen! Every staff member greeted us with a warm Aloha when passing. We would not hesitate to stay here again! We loved it!”

Apr 16, 2009 by Dianne from Wasilla,AK
Overall Rating: 10

• Very beautiful hotel.
• Hard to find hotel at night.

“Wonderful hotel with a wonderful pool. Great Luau!”

Apr 3, 2009 by Lisa from Calgary,Canada
Overall Rating: 10

• Staff was extremely helpful and friendly. They made you feel like an important guest. Hotel grounds and pool area were beautiful.

“I would recommend this hotel to anyone. The staff
was always VERY friendly and helpful. From our room we had a pool and ocean view, it was truly amazing! The hotel and outside grounds were extremely well cared for and very clean. My son who is 10 years old enjoyed the large pool area. There were two separate areas, one for children of all ages and one with a pool depth of up to 9 feet. We also attended the Luau at the Hyatt Regency and our family had a great time. The show was fun, we met some great people at our table and the food was good. The staff on-board were amazing and friendly. They went out of their way to make sure everyone was looked after. We had seen lots of whales on our excursion. The crew served us a barbeque's lunch (hamburgers, chicken breast, salads etc) which tasted great. We had a great time on this vacation and hated to leave the Island of Maui!”

Jan 28, 2009 by Jason from Calgalry,Canada
Overall Rating: 8

• Hotel had an open and airy feel with well tended gardens and public space.
• Drink prices at the poolside bar were very high.

“The Hyatt Regency at Kaanapali is a well appointed hotel in west Maui which features attractive gardens and public spaces and an extensive art collection throughout the hotel. There are many excellent dining options on site and the hotel is a short drive to Lahaina which has more restaurant options. Rooms are spacious and beds comfortable.”

Jan 12, 2009 by Larry from Auburn,WA
Overall Rating: 9

• The pools and the service!
• Beach access not readily available.

“Very nice had a wonderful time and the staff was fabulous.”

Jan 8, 2009 by Debbie from Kailua,HI
Overall Rating: 10

• Great pool for kids of all ages. Nice staff and nice rooms with comfortable beds.
• The food was over price and could not order pizza in, also the $15 resort fee.

“Great hotel and everyone in my family had a wonderful time at the pool. The hotel had a awesome kiddie area for my 2 year and slides, caves for my 6 and 7 year. It keep them busy for hours! The staff was very helpful and nice. Would stay here again and again.”

Dec 1, 2008 by Noble from San Jose,CA
Overall Rating: 8

• Nice location and huge hotel with lots of grounds to walk around.
• Too big and long walk to the parking lot.

“Upon check in, we were assigned to a partial ocean view room when I inquired the possibility of an upper floor room. The room is nice but the bed was too soft. The bathroom had sand on the floor when we checked in, the cleaning lady did remove it the second day. The furniture was shoring wear, the pull-out couch was not comfortable at all, and it would sag down. We ended up sitting in bed to watch TV.
”

Nov 8, 2008 by
Overall Rating: 10

• Everything.

“The hotel is beautiful and well maintained, the staff was very friendly and helpful, when we told them we were there for our anniversary, they sent up a bottle of champagne! Everything was perfect, I would definitely stay here again!”

Sep 28, 2008 by Emily
Overall Rating: 9

• The services and facilities suited my needs which made our stay very comfortable.
• The self parking lots can fill up quite fast so you have to return to the hotel early to get a spot.

“I really enjoyed staying at the Hyatt. The staff was friendly and helpful, and the amenities offered for the pool and towel service were great - and I really enjoyed the direct beach access. I would recommend this hotel to anyone!”

Sep 11, 2008 by Dan from Winnipeg, MB CA
Overall Rating: 6
Cleanliness:[9] • Staff:[4] • Location:[9]

• Hotel is well located.
• Staff was not very accommodating.

“The location was great and the hotel is nice in general. The hotel charges $20 to park your car. They have free parking but it's full 90% of the time. The staff was very unresponsive to any requests. This hotel was horrible in this respect.”

Jul 25, 2008 by Brant from Rapid City, SD
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Awesome and beach is right out your door. Hotel food was excellent!
• Nothing.

“I will likely stay again when in Maui.”

Jun 16, 2008 by Chris from Honolulu, HI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Acknowledged our anniversary with wine.
• Screaming kids down the hall, broken elevators.

“Huge complex, limited self parking.”

Jun 9, 2008 by Corey from Las Vegas, NV
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Pools and water slides.
• Size of bathroom.

“Excellent hotel in a great location with an unbelievable staff. It is a great place to take small children. The pools and water slides are awesome.”

May 31, 2008 by Tim from Hollywood, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Penguins and wild life in lobby.
• Parking lot too cramp and full.

“Excellent honeymoon choice. Staff very friendly and provide great service. Upgraded room and provided bottle of champagne upon arrival. Location excellent. Self parking tight but offer comp valet when full.”

May 29, 2008 by Salina from San Jose, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Staff was so friendly.
• Over priced restaurants, small shore line on beach.

“Housekeeping did an excellent job even as far as organizing our shoes and providing extra toiletries. Entire staff was friendly. Hotel was very nice and even had a Macy's located inside. A nice walk to whalers village in the morning.”

May 28, 2008 by Kim from Kihei, HI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Kids pool area.
• Parking was $20 a day.

“This hotel is perfect for kids ages 2 and up. The kids pool has a slide that my 2year old could go down! And a fun water area that is only 18" deep. No chicken strips by pool but did have nachos that were awesome! Service was great she even got lids for my kids sodas! Cant wait to go back!”

May 27, 2008 by Mary from Austin, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was beautiful, and the scenery was amazing.
• The parking lot got full at night and the alternate lot was a bit remote.

“This was a great hotel! The room was nice, clean and quiet. The hotel is located at the end of a row of hotels along the beach that were all well tended and felt very much like being in paradise. The "beach" area right in front of the Hyatt is rather small, but if you want that, you can just walk down to the beach in front of one of the neighboring hotels. The pools are amazing- 2 waterslides (one for "big kids", one for little kids), kiddies play area, waterfalls, swim up bar, not crowded at all. Poolside drinks were expensive, but if you were willing to walk to the convenience store within the hotel, you could get a beer for a decent price.”

May 22, 2008 by Lisa from Petaluma, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• All in one, met all expectations.
• Pricy food, room service, an additional resort daily fee undisclosed at time of purchase.

“Comfortable, relaxing, elegant, and casual. Didn't even have to leave the hotel to enjoy the stay on Maui, although we did. Loved it all.”

May 21, 2008 by Roberta from Los Angeles, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[9]

• Lots to do, lovely gardens and animals.
• Pool area was terrible, no umbrellas/shade, chairs packed in like sardines.

“Other than the pool seating area the hotel is excellent.”

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Amenities at Hyatt Regency Maui, Maui

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Beach Business Center Coffee Maker in Room Concierge Express Checkout Fishing Fitness Center or Spa Free Parking Golf Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis VIP Rooms/Services

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