Whaler on Kaanapali Beach

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User Reviews for Whaler on Kaanapali Beach, Maui

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Aug 13, 2007 by Will from Las Vegas
Overall Rating: 4
Cleanliness:[3] • Staff:[5] • Location:[10]

• Last time we stayed in a different unit it was excellent.
• Didnt research and it was horrible.

“We booked two rooms and stayed at the Whaler last year in Tower I and had a fabulous stay. The rooms were clean and fresh and the room journal had entries from many other satisfied renters. When we made reservations this year, we assumed all the rooms were this way; big mistake. Room was dirty looking (carpet was discolored) and smelled dank and mildew, as did the entire hall, but less so. It took a day to "acclimate" to the smell, and so long as the A/C was full blast, it kept it at bay. The smell was characteristic of washing clothes and then forgetting about it in the washer for a day or two. All your clothes smelled of this when you left the room. The next huge problem was the elevator. It was located directly behind the headboard of the bed. All day long and through most of the night it sounded as if a grocery cart was being rolled up and down the wall. I would assume all the rooms on each floor located adjacent to the elevator had this problem, but when I brought it up to the manager she acted as if this were the first time it was ever brought up. This noise and vibration is way too loud to act as if nobody else has ever mentioned it. She acted surprised. We were there for 6 nights and it never relented. The last problem was the mysterious bites we would wake up with. They didnt look like mosquito bites and we didnt have them before we went to sleep. They itch like crazy and look like little dots and not rose like a mosquito. I got mine mostly on my belly and butt, kind of odd to get bit through clothing. Overall, we still managed to have a great time in Maui. We loved Kannapolis and would even recommend staying at the Whaler. Just dont be naive like us and assume all rooms are the same. Do your homework as we will next time if we stay there again. Perhaps, the new owner will do something about the cleanliness, bugs, smell and sound.”

Jun 6, 2007 by Ronald from Wilson, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Located next to whaler's village shopping center, several very good restaurants, and a terrific beach!
• It's a time share resort. No upscale hotel ambiance, just a check in/out office.

“Friendly, helpful staff will provide any info you need for sightseeing. Outstanding location for shopping and dining. A perfect beach for moderate surfing, parasailing, swimming, or just relaxing in the sun.”

1 of 1 people found this review helpful.

May 24, 2007 by Patricia from Riverside, CA
Overall Rating: 3
Cleanliness:[3] • Staff:[1] • Location:[9]

• It was a condo room.
• No restaurants needs refurbishing.

“This hotel has very few facilities no restaurants. The hotel is in need of complete refurbishment, the rooms are very dated. We arrived at 10pm at night and there was nowhere to eat the hotel had no food. The local restaurants would not serve you with a baby so we ended up at midnight in safe ways. Trying to buy food.”

0 of 1 people found this review helpful.

Feb 14, 2007 by D.J. from Honolulu, HI
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• The location and size of the room was great all of the amenities.
• A little old. Could use some updating in the rooms.

“The hotel itself is very nice. Some of the rooms could be updated with new furniture. Other than that the whole place is very nice.”

3 of 3 people found this review helpful.

Jan 26, 2007 by Francis from Mattituck, NY
Overall Rating: 7
Cleanliness:[10] • Staff:[1] • Location:[10]

• Location.
• Check in.

“Check in was the worst. "Welcome to the whaler Mr. Curran, may I have you credit card, thank you, oh no you have the worst room we have, ground floor next to the elevator". "We can upgrade you to a nice room on a high floor for an adult. but can I please have a room away from the elevator. "No you can¿t, enjoy your stay".”

2 of 2 people found this review helpful.

Sep 1, 2006 by Bridie from Ewa Beach, HI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Kitchen saved us money because we could make our own food.
• The rooms were old and dated. There was a giant mirror as a headboard.

“Very nice, convenient location, friendly staff. Will return.”

1 of 1 people found this review helpful.

Aug 25, 2006 by Kevin from San Diego, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• It is right on the beach at the Kaanapali Resorts. Big rooms and we even got some ocean view.
• Would have liked to have floor plan on its websites. Family style food not conveniently close by.

“Beautiful sunsets and clear ocean with fabulous snorkeling. We saw fish and two sea turtles at the North end of the beach just a short walk away. Parking is convenient and staff is friendly. The property is great with lounging areas, pools and Barbeque areas right next to the beach.”

1 of 1 people found this review helpful.

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Amenities at Whaler on Kaanapali Beach, Maui

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Barber/Beauty Shop Beach Coffee Maker in Room Concierge Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Safe Deposit Box Shops/Commercial Services Television with Cable Tennis