Maui Kaanapali Villas

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User Reviews for Maui Kaanapali Villas, Maui

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Aug 16, 2008 by Ikaika from Wailuku, HI
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Close to the ocean, dining and shopping. Very convenient.
• Was under construction near room. Was noisy at times especially in the mornings while trying to eat breakfast on the patio.

“Over all I enjoyed it. The only thing was that it was under construction before we arrived. Also we had maintenance coming into our room to work on the air conditioning while we were trying to eat our lunch. Other then that everything else was good.”

Aug 8, 2008 by Leilani from Howell, MA
Overall Rating: 4
Cleanliness:[6] • Staff:[1] •

• Liked the area but would've rather stayed at the hotel next door.
• The man at the front desk was entirely rude!

“They charge you a daily maintenance fee plus charge you for everything from the towel they leave in your room to a chair by the beach! Half the people that work there are nice. The man at the front desk, daytime, is extremely rude. He hung up on my twice and my daughter once when we called down to ask him a question. The rooms are dated and the beds are very uncomfortable. The only good thing I can say about this place was that the area was fantastic but you might as well stay at a decent hotel next door!”

Aug 1, 2008 by Jackie from Portland, OR
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Free shuttle, good beach, cheap lunch, nice pool, helpful staff.
• Bug spray in our room/expensive cabanas.

“When we checked into the hotel because the staff was so helpful and the accommodations so nice. They let us check in early and hit the pool. Our room was huge. The kitchen was great and everything was so clean. We took advantage of the free shuttle too. We liked it so much, we decided to extend our stay and the manager graciously gave us a discount without any haggling. It was our anniversary and we had a fabulous time!”

Jul 16, 2008 by Kevin from Seattle, WA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• The beach, the main pool and the view of the sunset.
• We had to use our bath towels from the room for the beach and room.

“During our stay parts of the complex were under renovation so all areas were not accessible. The one bedroom lofts were very nice and had a pull out bed for the children. We found it odd that we had to use our bath towels from our room for the beach but once we kept the first day's set we always had extras to take to the beach. The property had great beach access to a nice beach (Kahekili) and a newly remodeled main pool with a bridge that visually separated deep from shallow ends, a kiekie pool, a 7 foot deep end and a hot tub.”

May 17, 2008 by Darren from Vidor, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The interior furniture was top grade plus the bed was comfortable.
• The lanai was kind of smallish.

“Excellent location with amenities.”

May 13, 2008 by Karen from The Woodlands, TX
Overall Rating: 4
Cleanliness:[4] • Staff:[6] • Location:[9]

• Friendly staff but hotel needs work.
• Hotel needs a major face lift.

“Would not stay again. Great location but that's all!”

May 6, 2008 by Carol from Hamden, CT
Overall Rating: 2
Cleanliness:[8] • Staff:[1] • Location:[5]

• The hotel lobby was attractive.
• The place was nothing like in the picture. Nothing!

“We checked in and received a room with a king sized bed, which was fine. I am diabetic and needed to store my insulin. The refrigerator was not working properly and the freezer needed to be defrosted. There was no way to get ice since they don't have an ice machine. I was told to make my own ice with the freezer. I asked if someone could come out and defrost the refrigerator to make ice and was promised they would. No one came. Finally on the 2nd day of our 3 day stay, I insisted on a new frig. That was finally brought. There was a large hole in the wall in the room and the bathroom was small and old. The people at the desk were rude to us. Upon checking out, I was told I had to pay a condo fee, which I refused to do. The desk person (man) through the bill and said he was not arguing with me when I refused to pay it. This place is by no means a 3.5 star. It is more a 2 star.”

Apr 22, 2008 by Joann from Mount Dora, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The whole atmosphere was total godliness (if there is such a word) Pure beauty and comfort.
• Nothing.

“The people at this motel were the worlds best ambassadors for making your stay a perfect delight. We were totally impressed with the hotel, the staff, and the services. The restaurant was a great place to eat. We ended up spending the rest of the week at a condo in the same hotel.”

Apr 16, 2008 by Lynda from Long Beach, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Location and the fact it had a kitchen, free parking and no extra hidden fees!
• There were not any towels by the pools for 2 days.

“Our room was spacious, clean and had an ocean view. The beach was great and we were next door to the Westin which had a nice beach too. The staff stored our luggage while we went on the Haleakala bike ride and was very nice about letting us take a shower upon our return even though check out time was 15 minutes later.”

Apr 10, 2008 by Nick from Camas, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Shower leaked.

“Nice room, good friendly staff. Overall nicely groomed facility.”

Apr 3, 2008 by Roberta from Tularosa, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• They gave us an upgrade for no extra charge. It far exceeded my expectations! The hotel, personnel, restaurant, & beach were all fabulous! Loved it!
• It was a little far from the airport. Everything else was superb!

“This hotel surpassed my expectations! We were given an upgrade at no extra cost and were always treated warmly and courteously, with the greatest hospitality. We were celebrating our 30th anniversary on my dream vacation to Hawaii. This was absolutely a dream come true. I loved every minute of my stay at this picturesque hotel! In every sense, it exemplified the ALOHA Spirit of the Islands.”

Mar 12, 2008 by Joanie from Kodiak, AK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The villas were convenient to shopping, quiet; staff was always aiming to please. We had a great vacation.
• We wish our room had a toaster and a microwave as the restaurants are very expensive in Maui. We found it hard to find parking at the hotel.

“Our room was ok. The carpet had a few stains. We had a ground floor across from the laundry which I loved 2 lanais lots of storage, 5 minute walk to the beach, friendly staff, great trolley service to shopping as the parking in Lahaina is terrible! Great vacation planning on coming back with some Alaska friends.”

Feb 23, 2008 by Paul from Westchester, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Staff was polite and other guests at hotel friendly.
• We were assigned a room near the highway some traffic noise.

“Clean accommodations, pool and grounds nicely maintained. However, there is some sign of wear and tear to outside of buildings; that is to say plaster chipping and bubbling due to exposure to weather.”

Sep 2, 2007 by Cathy from New London, WI

Cleanliness:[10] • Staff:[10] • Location:[10]

• Very helpful in upgrading our room as I needed to add our son on as he joined us.
• Nothing--- great experience.

“Beautiful setting with lovely pools, incredible beach and tropical landscaping that was well maintained. We stayed in a beautiful condo and had excellent and friendly service from the hotel staff. When our son decided to join us he said he had stayed at this hotel resort before and was very pleased with the hotel room he had stayed in and told us we would not be disappointed. He was right.”

Jul 24, 2007 by Marc from Makawao, HI
Overall Rating: 1
Cleanliness:[4] • Staff:[3] • Location:[8]

• Location.
• Dated property, room was moldy and smelly.

“Not worth the money paid for this room. The hotel is quite dated and needs some work. The air conditioning system needs a good cleaning. Very moldy smelling and made me sick. Pool was very small but location is good.”

Jul 20, 2007 by Katie from Oswego
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[9]

• Very close to beach. Beach wasn't too crowded.
• Outdated suite. Not enough parking spaces.

“We were somewhat disappointed in this hotel. The suite decor was very outdated. The mattress was extremely hard and uncomfortable. Balcony was too small to put a chair there. We weren't able to use the kitchenette because the stove wasn't working properly. Bathroom was filthy. Definitely wouldn't book there again. You'll be able to tell the difference once you look at the Sheraton which is next doors. However, we loved the beach. It was absolutely beautiful and not crowded at all. Another plus is that the hotel is close to Lahaina.”

Jul 20, 2007 by Katie from Oswego
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[9]

• Very close to beach. Beach wasn't too crowded.
• Outdated suite. Not enough parking spaces.

“We were somewhat disappointed in this hotel. The suite decor was very outdated. The mattress was extremely hard and uncomfortable. Balcony was too small to put a chair there. We weren't able to use the kitchenette because the stove wasn't working properly. Bathroom was filthy. Definitely wouldn't book there again. You'll be able to tell the difference once you look at the Sheraton which is next doors. However, we loved the beach. It was absolutely beautiful and not crowded at all. Another plus is that the hotel is close to Lahaina.”

Jun 29, 2007 by Joanne from Rohnert Park, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[8]

• Location was good and beach access was very convenient.
• Not happy that I was charged additional fees upon check in.

“When I arrived at this hotel, with my spouse and son, I was told the room I had reserved would not accommodate us. The room could only have two occupants due to a "fire code". In order to accommodate us,”

Jun 27, 2007 by Cindy from Bakersfield, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Great restaurant, beautiful beach, not crowded.
• Old, grounds kind of plain, no BBQ's.

“Didn't know what to expect, but was pleasantly surprised. They upgraded us to a studio with a kitchen for a small fee. Staff was nice. O.K. location, good if you like it quiet. Would recommend this hotel if your looking for a low key, inexpensive place to stay with the family.”

Jun 24, 2007 by Danny from Foley, AL

Cleanliness:[10] • Staff:[8] • Location:[8]

• The common areas and access to the beach.
• Room was very small.

“Beautiful landscaping in the common areas. Parking on the street as available, no parking lot for hotel guests, was not a problem while I was staying. Room was well maintained and clean. Room size was small for the price. Quiet atmosphere. Amenities are adequate.”

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Amenities at Maui Kaanapali Villas, Maui

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Beach Coffee Maker in Room Concierge Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable