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Sheraton Suites Lexington
2601 Richmond Road,
Lexington, KY
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Average User Rating: 9.0 Cleanliness:[8.5] • Staff:[9.0] • Location:[8.5] Based on 583 user ratings |
Oct 5, 2009 by
Greg from Sidney,KY
Overall Rating: 10
“Wonderful atmosphere.”
Sep 6, 2009 by
Maggie from Owensboro,KY
Overall Rating: 9
“Great hotel, great staff. Very comfortable room. I will stay here every time I'm in town. Location is super convenient. Our air conditioner was broken, but they quickly helped us to another room, apologizing the whole time. Absolutely nothing to complain about.”
Aug 27, 2009 by
Gretchen from Amherst,NH
Overall Rating: 9
“Enjoyed the suite style rooms.Also enjoyed the Fitness Club daily pass.”
Aug 12, 2009 by
Tony from Cleveland,TN
Overall Rating: 6
“A nice clean and comfortable location at a good price. My only complaint is the room air conditioners that are installed beside the bed. They have no ductwork attached and just roar away a few feet from your head. Finally found a set of earplugs and used them to get some sleep.”
Aug 10, 2009 by
Bonita from Erie,MI
Overall Rating: 10
“Very nice, classy & well-kept. Friendly staff.”
Aug 4, 2009 by
Scott from Ofallon,MO
Overall Rating: 8
“Nice property. Friendly staff. No towels at pool, should provide free wireless, but otherwise good.”
Aug 2, 2009 by
Nancy from Hurricane,WV
Overall Rating: 9
“Hotel was very clean and very attractive. Fresh cookies were delicious and coffee was offered free in the a.m..”
Apr 20, 2009 by
Karen from Prospect,KY
Overall Rating: 10
“Excellent value. Newly remodeled well appointed room. We were able to order room service and watch a pay per view.”
Apr 19, 2009 by
Donald from Franklin,IN
Overall Rating: 9
“The hotel was very nice and had a friendly staff.”
Apr 14, 2009 by
Susan from Cincinnati,OH
Overall Rating: 8
“I was disappointed because this hotel describes itself as an all suite hotel. However, the room we had, while nice, was not a suite.”
Apr 14, 2009 by
Judy from Pikeville,KY
Overall Rating: 10
“I was greeted by a friendly clerk and given warm cookies. The room was a good size and very comfortable. The TV wasn't working properly and they sent someone up immediately and then moved us to another room when the TV still didn't work. The bathroom was roomy and laid out nicely and had updated amenities. At check out the clerks were so friendly and truly made me feel I was welcome there.”
Apr 11, 2009 by
Stacie from Galveston,TX
Overall Rating: 10
“Great hotel! Very modern, and nicely decorated in the lobby and common area. Hotel bar with flat screen TV's. Rooms were very clean, and also modernly decorated. Beds super comfortable. Staff very friendly. On our last of 5 nights, we had a problem with our heat, but called and they came up in 2 min to fix it, and when that still didn't work, gave us another room that was actually an upgraded one. No problems at all. Tubs with whirlpool jets. Good exercise room. I'd definately stay there again!”
Apr 5, 2009 by
Jan from Shepherdsville,KY
Overall Rating: 8
“Good service, quick check in and out.”
Apr 3, 2009 by
William from Lincoln Park,MI
Overall Rating: 10
“Have stayed before - would stay again - would recommend to anyone.”
Mar 25, 2009 by
Yu from State College,PA
Overall Rating: 10
“I think it's the best hotel in Lexington, KY.”
Mar 16, 2009 by
Jessica from Hernando,MS
“I would highly recommend this hotel. The staff was very nice.”
Feb 10, 2009 by
Katie from Alpharetta,GA
Overall Rating: 8
“The staff at Doubletree Guest Suites was very friendly and helpful. The room was well appointed, and clean. It is very easy to get anywhere in Lexington from this location - just off New Circle Rd. on Richmond Rd. I was visiting the UK area, and it was a very short drive.”
Feb 2, 2009 by
Gianna from Lexington,KY
Overall Rating: 10
“This hotel is great. Convenient to shopping and downtown. All suites with huge Jacuzzi tubs in each suite. The customer service was excellent! We will definitely be back there.”
Feb 2, 2009 by
Patti from West Chester,OH
Overall Rating: 2
“The hotel was very pretty and staff seemed nice upon our arrival. Unfortunately our room (non-smoking) smelled strongly of cigarette smoke when we entered. The housekeeping staff came up and sprayed something all over the carpet as a solution to the problem telling me it wasn't smoke because it was a not smoking room. The furnace unit for the room did not work. They tried to reset the unit and that didn't work. They sent the security guards up to try to get it running and that didn't work. After 2 hours they sent up one space heater and some extra blankets. The space heater did not have the capacity to heat a room that size. I feel like they should have offered us a free nights stay. They did give us free breakfast upon my request.”
Jan 1, 2009 by
Rita from Sartell,MN
Overall Rating: 10
“See above re: charm. Easy access to what seems to be the city's main artery, New Circle Road. The hotel's location was busy and commercial but worked fine for us.”
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