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Sheraton Suites Lexington
2601 Richmond Road,
Lexington, KY
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Average User Rating: 8.5 Cleanliness:[8.5] • Staff:[9.0] • Location:[8.5] Based on 368 user ratings |
Apr 10, 2008 by
Carol from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Recently renovated, our suite was beautiful. I would not hesitate to stay here on our next trip to Lexington, KY.”
Apr 8, 2008 by
Mary B. from Henderson, KY
Overall Rating: 8
Cleanliness:[8] •
Staff:[9] •
Location:[10]
“Nice staff. Beautiful hotel in a great location. They were undergoing an extensive remodeling project at the time, but our experience was still good.”
Mar 31, 2008 by
Eric from Lexington, KY
Overall Rating: 1
Cleanliness:[5] •
Staff:[2] •
Location:[9]
“The hotel seems to be undergoing a lot of construction. The air conditioning in our room quit working a couple hours after check-in. We tried to adjust the thermostat and wait to see if that helped. Finally we had to call staff about the problem. They sent a security guard up to our room who told us he had fixed the problem. He had not, and at 2am, we had to pack up everything and relocate to a different room. We spent most of the night being hot and uncomfortable. We couldn't sleep because of the problem with the air conditioning and the last thing we wanted to do was packing everything up and moves to a different room at 2am. There was music playing downstairs that added to our frustration. It seemed as if a prom or party was going on. There was yelling, screaming, and loud music everywhere in the hotel.”
Mar 25, 2008 by
Woody from Independence, KY
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[8]
“Rooms are well done, big and comfortable.”
Mar 19, 2008 by
Karen from Vestavia Hills, AL
Overall Rating: 9
Cleanliness:[7] •
Staff:[8] •
Location:[8]
“Great hotel with the absolute best bedding ever! Construction ongoing but once that is finished will be a great place to stay. Only negative was the high cost to use the wireless Internet service.”
Mar 5, 2008 by
Debra from Hindman, KY
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Hope to stay there again. Would highly recommend to my family and friends.”
Feb 23, 2008 by
Roel from West Liberty, KY
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[9]
“Nice, clean and spacious but food is not good, room service is expensive.”
Feb 18, 2008 by
Gail from Chicago, IL
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“I stayed in a hotel right down the street that was rated higher but this was a much NICER hotel. I would stay here even on vacation.”
Feb 13, 2008 by
Jimmy from Williamsburg, KY
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“A place I enjoyed staying and will stay again in the future!”
Jan 23, 2008 by
Stephanie from Georgetown, KY
Overall Rating: 8
Cleanliness:[7] •
Staff:[10] •
Location:[10]
“I give this hotel 2 thumbs up. It's the little things that matter to me. The cookies I hadn't gone to a hotel that did that, it was a very nice homey touch. The bathtub was amazing. I was expecting a standard tub with jets but the "soup bowl" as my friend called it was awesome! I have recommended the hotel to friends based on those factors alone. I am also a big fan of plush bedding. I thought the linens were very nice and comfortable. I will return.”
Jan 23, 2008 by
Shannon from Richmond, VA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“This hotel, while under renovations, was fantastic for my traveling purposes. The staff was all very helpful and friendly. I enjoyed my stay and would be very inclined to stay there again.”
Jan 16, 2008 by
Young from Glen Allen, VA
Overall Rating: 3
Cleanliness:[1] •
Staff:[5] •
Location:[10]
“It was okay for the price I got it for, but should definitely fix the pothole in parking lot, I mean, it's pretty damn obvious. Renovations can't be helped but the sink plumbing should be worked on, replace fridge, and oh yeah, one of the lamps didn't even have a light bulb inside. Needs some work in the hotel?”
Jan 13, 2008 by
Randall from New York, NY
Overall Rating: 2
Cleanliness:[1] •
Staff:[7] •
Location:[5]
“Filthy Jacuzzi in room, tarp set up to try and prevent dust from coming into the rooms, hammering from 8 AM until 5 PM. Dirt carpet in room. Light bulbs were out in bathroom.”
Jan 5, 2008 by
Eddie from Hanson, KY
Overall Rating: 7
Cleanliness:[8] •
Staff:[8] •
Location:[8]
“This hotel is centrally located. The room is spacious and the lobby is nice. However, upon closer inspection it is obvious that these rooms are older and need to be updated. They have already begun and the top two floors were being renovated when we were there at the end of 2007.”
Dec 18, 2007 by
Jason from Corbin, KY
Overall Rating: 6
Cleanliness:[5] •
Staff:[8] •
Location:[8]
“Great location, just needs updated.”
Dec 11, 2007 by
Stacy from Mcdowell, KY
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
“I would recommend this hotel to family and friends!”
Nov 30, 2007 by
Steve from Louisville, KY
Overall Rating: 8
Cleanliness:[8] •
Staff:[9] •
Location:[7]
“When I got to my room, I was disappointed that it was not a suite although the room was very nice. The hotel name (Doubletree Guest Suites) is very deceptive.”
Nov 29, 2007 by
George from Williamsburg, KY
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“Nice area, friendly staff and atmosphere.”
Nov 28, 2007 by
Sandi from Glendale Heights, IL
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“We had a great time. When we checked into our room we discovered the room across the hall had dogs in it barking loudly. It was after midnight at the time. We called the front desk; they came up to investigate and promptly moved us to another room and helped us carry our luggage and apologized. They said they would take care of the dog situation too once they find the people that belong in that room. They also gave us extra cookies. I would highly recommend this hotel.”
Nov 28, 2007 by
Juile from Prestonsburg, KY
Overall Rating: 8
Cleanliness:[8] •
Staff:[10] •
Location:[8]
“Located in a very convenient part of Lexington just off Harrodsburg with a short drive to downtown or Hamburg Shopping Center and just off New Circle Road which makes it convenient to Lexington Mall as well. Many nice restaurants nearby and just next door to posh spa! The bar is extremely nice and lends itself to groups gathering. We enjoy very much this hotel.”
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