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Sheraton Suites Lexington 3-star

2601 Richmond Road, Lexington, KY

Discover the atmosphere and unique style where Bourbon Street and the Bourbon Capitol meet at the Sheraton Suites Lexington.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, Free Parking, Business Center, Restaurant
  • Average User Rating: 8.5 [rate it]
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User Reviews for Sheraton Suites Lexington, Lexington

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[9.0] • Location:[8.5]
Based on 368 user ratings

Apr 10, 2008 by Carol from Indianapolis, IN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Recently remodeled suite was beautiful. Everything from the fabrics to the carpet to the furniture and fixtures - just beautiful!

“Recently renovated, our suite was beautiful. I would not hesitate to stay here on our next trip to Lexington, KY.”

Apr 8, 2008 by Mary B. from Henderson, KY
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[10]

  • The location and overall atmosphere.
  • They were involved in a rather extensive remodeling project. It was a bit noisy at times.

“Nice staff. Beautiful hotel in a great location. They were undergoing an extensive remodeling project at the time, but our experience was still good.”

Mar 31, 2008 by Eric from Lexington, KY
Overall Rating: 1 Overall user rating
Cleanliness:[5] • Staff:[2] • Location:[9]

  • The location and the decor were great.
  • Our air conditioning was not working so the room was unbearably hot. We had to relocate at 2am.

“The hotel seems to be undergoing a lot of construction. The air conditioning in our room quit working a couple hours after check-in. We tried to adjust the thermostat and wait to see if that helped. Finally we had to call staff about the problem. They sent a security guard up to our room who told us he had fixed the problem. He had not, and at 2am, we had to pack up everything and relocate to a different room. We spent most of the night being hot and uncomfortable. We couldn't sleep because of the problem with the air conditioning and the last thing we wanted to do was packing everything up and moves to a different room at 2am. There was music playing downstairs that added to our frustration. It seemed as if a prom or party was going on. There was yelling, screaming, and loud music everywhere in the hotel.”

Mar 25, 2008 by Woody from Independence, KY
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • The renovations look great.
  • Having to leave.

“Rooms are well done, big and comfortable.”

Mar 19, 2008 by Karen from Vestavia Hills, AL
Overall Rating: 9 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[8]

  • Fabulous bedding.
  • Remodeling taking place. Charge to use wireless Internet.

“Great hotel with the absolute best bedding ever! Construction ongoing but once that is finished will be a great place to stay. Only negative was the high cost to use the wireless Internet service.”

Mar 5, 2008 by Debra from Hindman, KY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Super nice and staff super friendly.
  • Can't think of one thing.

“Hope to stay there again. Would highly recommend to my family and friends.”

Feb 23, 2008 by Roel from West Liberty, KY
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[9]

  • Spacious.
  • Food was awful and room service is way too much expensive.

“Nice, clean and spacious but food is not good, room service is expensive.”

Feb 18, 2008 by Gail from Chicago, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Made you feel welcome from the start.
  • Nothing.

“I stayed in a hotel right down the street that was rated higher but this was a much NICER hotel. I would stay here even on vacation.”

Feb 13, 2008 by Jimmy from Williamsburg, KY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I like the over all atmosphere and friendliness of the staff.
  • No comment on this as I was pleased in all aspects.

“A place I enjoyed staying and will stay again in the future!”

Jan 23, 2008 by Stephanie from Georgetown, KY
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[10]

  • 2 words cookies and bathtub!
  • There was construction going on and the middle interior or the hotel was covered in tarps.

“I give this hotel 2 thumbs up. It's the little things that matter to me. The cookies I hadn't gone to a hotel that did that, it was a very nice homey touch. The bathtub was amazing. I was expecting a standard tub with jets but the "soup bowl" as my friend called it was awesome! I have recommended the hotel to friends based on those factors alone. I am also a big fan of plush bedding. I thought the linens were very nice and comfortable. I will return.”

Jan 23, 2008 by Shannon from Richmond, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Staff was extremely friendly.
  • Cold in the lobby.

“This hotel, while under renovations, was fantastic for my traveling purposes. The staff was all very helpful and friendly. I enjoyed my stay and would be very inclined to stay there again.”

Jan 16, 2008 by Young from Glen Allen, VA
Overall Rating: 3 Overall user rating
Cleanliness:[1] • Staff:[5] • Location:[10]

  • Huge bathtub, jet stream Jacuzzi.
  • Huge pothole scrapped bottom of my car in parking lot, sink drain wasn't working, fridge didn't work, and no computer access in lobby due to renovation.

“It was okay for the price I got it for, but should definitely fix the pothole in parking lot, I mean, it's pretty damn obvious. Renovations can't be helped but the sink plumbing should be worked on, replace fridge, and oh yeah, one of the lamps didn't even have a light bulb inside. Needs some work in the hotel?”

Jan 13, 2008 by Randall from New York, NY
Overall Rating: 2 Overall user rating
Cleanliness:[1] • Staff:[7] • Location:[5]

  • Complimentary shuttle to and from airport.
  • Filthy Jacuzzi in room.

“Filthy Jacuzzi in room, tarp set up to try and prevent dust from coming into the rooms, hammering from 8 AM until 5 PM. Dirt carpet in room. Light bulbs were out in bathroom.”

Jan 5, 2008 by Eddie from Hanson, KY
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Huge spa tub, separate room from bedroom with an additional television.
  • Needs to be updated.

“This hotel is centrally located. The room is spacious and the lobby is nice. However, upon closer inspection it is obvious that these rooms are older and need to be updated. They have already begun and the top two floors were being renovated when we were there at the end of 2007.”

Dec 18, 2007 by Jason from Corbin, KY
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[8] • Location:[8]

  • Atrium and large Christmas tree was very pretty.
  • Rooms (furniture & bathroom) were warning out, we were also waked up by construction in an adjacent room. Guess they've started on the update.

“Great location, just needs updated.”

Dec 11, 2007 by Stacy from Mcdowell, KY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] •

  • I liked everything about the hotel.
  • No comments.

“I would recommend this hotel to family and friends!”

Nov 30, 2007 by Steve from Louisville, KY
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[7]

  • Nice facilities.
  • Not all rooms are suites.

“When I got to my room, I was disappointed that it was not a suite although the room was very nice. The hotel name (Doubletree Guest Suites) is very deceptive.”

Nov 29, 2007 by George from Williamsburg, KY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The overall appearance, friendly staff and atmosphere.
  • The face that the bath tub/shower water supply ran all the time there could not get it to turn off reported to staff.

“Nice area, friendly staff and atmosphere.”

Nov 28, 2007 by Sandi from Glendale Heights, IL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • We had a great time; the staff was very accommodating and treated us great.
  • They allowed dogs in peoples rooms.

“We had a great time. When we checked into our room we discovered the room across the hall had dogs in it barking loudly. It was after midnight at the time. We called the front desk; they came up to investigate and promptly moved us to another room and helped us carry our luggage and apologized. They said they would take care of the dog situation too once they find the people that belong in that room. They also gave us extra cookies. I would highly recommend this hotel.”

Nov 28, 2007 by Juile from Prestonsburg, KY
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[8]

  • The rooms are spacious and very comfortable; having all suites is very nice!
  • Some rooms seem to need some updating but on the whole the room was fine.

“Located in a very convenient part of Lexington just off Harrodsburg with a short drive to downtown or Hamburg Shopping Center and just off New Circle Road which makes it convenient to Lexington Mall as well. Many nice restaurants nearby and just next door to posh spa! The bar is extremely nice and lends itself to groups gathering. We enjoy very much this hotel.”

Amenities at Sheraton Suites Lexington, Lexington

  • Business Center
  • Coffee Maker in Room
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Free Parking
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Meeting/Banquet Facilities
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
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