Sheraton Suites Lexington

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User Reviews for Sheraton Suites Lexington, Lexington

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Oct 5, 2009 by Greg from Sidney,KY
Overall Rating: 10

• Great service, and a great atmosphere.
• It did not have an indoor pool.

“Wonderful atmosphere.”

Sep 6, 2009 by Maggie from Owensboro,KY
Overall Rating: 9

• very friendly and helpful front desk staff
• Maintenance had broken tools. e was embarrassed. Buy him some!

“Great hotel, great staff. Very comfortable room. I will stay here every time I'm in town. Location is super convenient. Our air conditioner was broken, but they quickly helped us to another room, apologizing the whole time. Absolutely nothing to complain about.”

Aug 27, 2009 by Gretchen from Amherst,NH
Overall Rating: 9

• Front desk staff was very friendly

“Enjoyed the suite style rooms.Also enjoyed the Fitness Club daily pass.”

Aug 12, 2009 by Tony from Cleveland,TN
Overall Rating: 6

• Clean and comfortable.
• Noisiest air conditioners I've ever seen. Terrible design.

“A nice clean and comfortable location at a good price. My only complaint is the room air conditioners that are installed beside the bed. They have no ductwork attached and just roar away a few feet from your head. Finally found a set of earplugs and used them to get some sleep.”

Aug 10, 2009 by Bonita from Erie,MI
Overall Rating: 10

• Very nice & clean. Staff was very friendly & accommodaitng.
• Air conditioner fan was pretty loud, causing me to wake up with a headache.

“Very nice, classy & well-kept. Friendly staff.”

Aug 4, 2009 by Scott from Ofallon,MO
Overall Rating: 8

• Large room and jacuzzi pool in room.
• $9.95 for wireless. Should be free. Would not choose again as a result.

“Nice property. Friendly staff. No towels at pool, should provide free wireless, but otherwise good.”

Aug 2, 2009 by Nancy from Hurricane,WV
Overall Rating: 9

• Very clean and attractive.
• Doors did not close properly for security.

“Hotel was very clean and very attractive. Fresh cookies were delicious and coffee was offered free in the a.m..”

Apr 20, 2009 by Karen from Prospect,KY
Overall Rating: 10

• Newly remodeled rooms were comfortable and well appointed.

“Excellent value. Newly remodeled well appointed room. We were able to order room service and watch a pay per view.”

Apr 19, 2009 by Donald from Franklin,IN
Overall Rating: 9

• We liked having a Panera next door.
• We didn't like it because the horse tours didn't pick us up at the hotel. We had to drive out of the way to catch the tour bus.

“The hotel was very nice and had a friendly staff.”

Apr 14, 2009 by Susan from Cincinnati,OH
Overall Rating: 8

• The room was modern.
• The heater was loud, congested parking lot.

“I was disappointed because this hotel describes itself as an all suite hotel. However, the room we had, while nice, was not a suite.”

Apr 14, 2009 by Judy from Pikeville,KY
Overall Rating: 10

• Clean.

“I was greeted by a friendly clerk and given warm cookies. The room was a good size and very comfortable. The TV wasn't working properly and they sent someone up immediately and then moved us to another room when the TV still didn't work. The bathroom was roomy and laid out nicely and had updated amenities. At check out the clerks were so friendly and truly made me feel I was welcome there.”

Apr 11, 2009 by Stacie from Galveston,TX
Overall Rating: 10

“Great hotel! Very modern, and nicely decorated in the lobby and common area. Hotel bar with flat screen TV's. Rooms were very clean, and also modernly decorated. Beds super comfortable. Staff very friendly. On our last of 5 nights, we had a problem with our heat, but called and they came up in 2 min to fix it, and when that still didn't work, gave us another room that was actually an upgraded one. No problems at all. Tubs with whirlpool jets. Good exercise room. I'd definately stay there again!”

Apr 5, 2009 by Jan from Shepherdsville,KY
Overall Rating: 8

• Quiet.
• Too far from things.

“Good service, quick check in and out.”

Apr 3, 2009 by William from Lincoln Park,MI
Overall Rating: 10

• Great staff - good atmosphere - clean.
• A
  little noisy Saturday night - college group.

“Have stayed before - would stay again - would recommend to anyone.”

Mar 25, 2009 by Yu from State College,PA
Overall Rating: 10

• Great decoration. Feel like home, great massage bath.
• The air conditioner is noisy.

“I think it's the best hotel in Lexington, KY.”

Mar 16, 2009 by Jessica from Hernando,MS

• The hotel was extremely nice. The hotel staff was always friendly and courteous.

“I would highly recommend this hotel. The staff was very nice.”

Feb 10, 2009 by Katie from Alpharetta,GA
Overall Rating: 8

• Convenient, great staff.
• The parking is very inconvenient.

“The staff at Doubletree Guest Suites was very friendly and helpful. The room was well appointed, and clean. It is very easy to get anywhere in Lexington from this location - just off New Circle Rd. on Richmond Rd. I was visiting the UK area, and it was a very short drive.”

Feb 2, 2009 by Gianna from Lexington,KY
Overall Rating: 10

• Large Jacuzzi tubs in every suite; all-suites; fresh baked cookies upon arrival; excellent customer service.
• Nothing.

“This hotel is great. Convenient to shopping and downtown. All suites with huge Jacuzzi tubs in each suite. The customer service was excellent! We will definitely be back there.”

Feb 2, 2009 by Patti from West Chester,OH
Overall Rating: 2

• It was pretty.
• We had no heat and
  the manager did not call me as promised.

“The hotel was very pretty and staff seemed nice upon our arrival. Unfortunately our room (non-smoking) smelled strongly of cigarette smoke when we entered. The housekeeping staff came up and sprayed something all over the carpet as a solution to the problem telling me it wasn't smoke because it was a not smoking room. The furnace unit for the room did not work. They tried to reset the unit and that didn't work. They sent the security guards up to try to get it running and that didn't work. After 2 hours they sent up one space heater and some extra blankets. The space heater did not have the capacity to heat a room that size. I feel like they should have offered us a free nights stay. They did give us free breakfast upon my request.”

Jan 1, 2009 by Rita from Sartell,MN
Overall Rating: 10

• I liked the effort at charm, which mostly succeeded. Parking was easy. All in all a great value for the price.

“See above re: charm. Easy access to what seems to be the city's main artery, New Circle Road. The hotel's location was busy and commercial but worked fine for us.”

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Amenities at Sheraton Suites Lexington, Lexington

Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities

No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable

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