Best Western Regency/Lexington

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User Reviews for Best Western Regency/Lexington, Lexington

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Apr 18, 2008 by Helen from Bad Axe, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice continental breakfast.
• Not pet friendly.

“It was very clean and easy to locate. I would appreciate it if had been a pet friendly hotel.”

Apr 2, 2008 by Heather from Cincinnati, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[3] • Location:[8]

• Coffee in room, continental breakfast.
• Towels, water pressure, noise from adjoining room.

“Ok for sleeping, not a hotel to linger in.”

Mar 20, 2008 by Brenda from Campbellsville, KY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• The staff was very helpful.

“This was a nice place to stay. The staff was very helpful. I would recommend it to anyone.”

Mar 9, 2008 by Larry from Groveport, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Friendly staff.
• Shower lever did not work properly.

“Good to very good.”

Mar 5, 2008 by George from Stafford, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Bed was comfortable and the staff was friendly.
• Appeared to need work in the bathroom from water leaks.

“Overall, we basically got what we expected from the hotel. For the price, I would stay there again.”

Feb 21, 2008 by Chris from Bicknell, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Price was right, great location.
• Outdoor swimming pool, limited breakfast items.

“We enjoyed our stay! Highly recommend staying here.”

Feb 18, 2008 by Betty from Mouthcard, KY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• The location is great. Close to restaurants and shopping.
• The bed wasn't very comfortable. Needed more fluffy pillows.

“Good hotel for the money. I would stay there again.”

Feb 13, 2008 by Nora M. from Bloomington, IN
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• Clean.
• Very loud neighbors.

“Good enough for an overnighter.”

Feb 11, 2008 by Cheryl from Pikeville, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Pleasant, clean, large rooms, friendly and helpful management.
• Sheets were not fitted and bottom sheet easily shifted around and pulled off bed.

“I have stayed there several times and always been satisfied. This last time the power went out due to a storm and was out for about 18 hours. This was beyond the management's control, but we elected to stay in spite of the inconvenience. We rather enjoyed sitting in front of the roaring fireplace in the lobby during the evening. Management was very nice and kept us updated on the power company's progress in getting the electricity back on and provided us with a battery powered light should we need it. The power came back on before bedtime and we returned to our room. If the weather had been cold and the room cold, we probably would have moved to another location, but we felt comfortable and relaxed.”

Nov 28, 2007 by Ed from Winston-Salem, NC
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[7]

• Proximity to restaurants.
• Room smelled musty.

“Very average.”

Nov 19, 2007 by Kathy from Central City, KY
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[9]

• Loved the whirlpool, it was just what I needed.
• The room should have been cleaned better.

“The hotel was easy to find, good location, loved the whirlpool, but the room should have been cleaned better there was dried urine on the toilet and bathroom floor, which really got to me, but overall it was a good visit. I would go back, but hopefully the room would be clean.”

Nov 1, 2007 by Brett from Brentwood, TN
Overall Rating: 4
Cleanliness:[4] • Staff:[8] • Location:[7]

• It was close to the interstate.
• It was creepy and seemed like a place drug dealers would stay.

“Overall the mattress was terrible, the room faced a hustler Hollywood store, and the hotel itself looked like a place that hookers and drug dealers would frequent. It was actually fairly clean and the lobby was almost attractive, but there was just a seedy vibe.”

Sep 6, 2007 by Melanie from Olive Branch, MS
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Beds were very comfortable.
• Poor water pressure in shower.

“Good location, great price, comfortable beds. Clean.”

Jul 23, 2007 by David from Solon, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Hotel manager was helpful in making rearrangement on room.
• Hotel is non smoking but has no control if patrons want to smoke in room.

“This hotel is somewhat tired in room decor, mattress quality. When request for room change was made to front desk because non smoking room was used for smoking guest, I was told the room would be sprayed. This was not the correct response. The manager finally took over and changed my room.”

Jul 22, 2007 by Elizabeth from Martin, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• It was very clean.
• It did not have an elevator.

“Over all it was a nice experience.”

Jul 21, 2007 by Brenda from Martin, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very clean, up-to-date, moderately priced.
• Did not have elevator which might present problem with lots of luggage.

“This hotel was very clean with nicely decorated rooms at a very reasonable price. The staff was very nice & accommodating too.”

Jul 16, 2007 by Don from Indianapolis, IN
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Good location and attractive facility.
• Toilet was not seated firmly, leaked water.

“The motel was fine with 3 exceptions: The toilet leaked, the lighting in the room was dim, not well lighted, and the people above me were making a lot of racket all evening and both nights.”

May 7, 2007 by Allen from Coopersburg, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Clean and safe.
• Had to change rooms for Internet access and no elevator.

“The night staff could have been more helpful but Housekeeping and Day management was beyond expectations.”

Mar 5, 2007 by Karen from Rush, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient location to where I needed to be, very comfortable bed.
• Can't think of anything.

“Very friendly staff, easy access to room, very clean, very comfortable bed, felt safe.”

Feb 27, 2007 by Lois from Corbin, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very convenience, staff excellent, very clean excellent experience.
• Nothing.

“Very pleasant experience, I had had eye surgery that day, staff very friendly, let me check in early so I could rest my eyes. Put me in a quite location, very happy with all services.”

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Amenities at Best Western Regency/Lexington, Lexington

Coffee Maker in Room Free Local Telephone Calls Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Pool Television with Cable