Best Western Regency/Lexington

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User Reviews for Best Western Regency/Lexington, Lexington

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Sep 30, 2009 by Jessica from Hazard,KY
Overall Rating: 7

• Nice breakfast!
• Only smoking rooms available. I called but they wouldn't change me to non-smoking. I don't smoke and it stunk.

“This is a moderate hotel, nothing special. Outdoor pool, no indoor pool. Good breakfast.”

Sep 22, 2009 by Stefanie from Utica,KY
Overall Rating: 10

• The staff was very friendly.
• The mattress was really hard. Wasn't comfortable to sleep on.

“I would recommend this hotel. The staff was great and it was very clean. We weren't far from different attractions. However the only thing was that the beds weren't very comfortable. Besides that it would be a place that I would stay at again. Thanks.”

Aug 17, 2009 by Kim from River Oaks,TX
Overall Rating: 7

• Good continental b-fast, staff offered to help with loading luggage.
• Bathroom door hung on frame, very noisy on closing.

“Overnight front desk clerk. I was appreciative of his offer to help with getting our things to second floor room (no elevator). Continental breackfast was good for the level of hotel (boiled eggs, waffle maker, fair quality muffins, choices of cerials)”

Feb 4, 2009 by denise from Dexter,KY
Overall Rating: 10

• Front desk man helped me push my truck out of the ice.

“Very good service. people friendly.”

Jan 1, 2009 by Mark from Farmington Hills,MI
Overall Rating: 8

• Free continental breakfast. Large rooms
• Facility needs some updatung.

“Good motel with friendly staff and close to the highway.”

Sep 10, 2008 by Mary from Covington, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• On the 1st floor, clean, the breakfast selection.
• Decor was lacking.

“We were very pleased with the room, quick service and check in, clean room, would definitely stay there again.”

Sep 7, 2008 by Susan from Ashland, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very convenient to restaurants and shopping and attractions.
• No poor comments.

“The Best Western was clean, comfortable and met all of our expectations. It was so conveniently located to all that Lexington has to offer. I'd recommend to anyone traveling to the area.”

Aug 24, 2008 by Todd from Fpo, AE
Overall Rating: 9
Cleanliness:[9] • Staff:[9] •

• The pool and hot tub were a nice feature.
• The room was a traditional hotel room with two queen size beds.

“The overall experience was quite nice. The location was perfect for me. The pool and hot tub were nice. The staff was friendly. The common areas were nice. The only downside was that the room was not very stylish. But for the lower end of the star spectrum it wasn't too bad. I might call it a 2 rather than a 2.5 for that reason. But I was very happy.”

Aug 7, 2008 by Rhonda from Richmond, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• This hotel was a perfect place to crash at the end of a long day of traveling.
• My husband would have liked to have had biscuits and gravy available.

“The room was beautiful, and very clean. The front desk staff was pleasant and helpful. The whirlpool was an excellent place to go at the end of a long travel day. We thoroughly enjoyed this hotel. We will stay there again.”

Aug 6, 2008 by Jim from Shenandoah Junction, WV
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Quite, clean & friendly.

“Very nice place to stay.”

Jul 31, 2008 by Sandy from Steele, KY
Overall Rating: 4
Cleanliness:[2] • Staff:[5] • Location:[6]

• The price and the location.
• Not very clean.

“The room was not very clean. There were crumbs along the baseboards. I was very disappointed. I had to remove the sheets and clean off the mattress pad. That is what the hotel staff gets paid to do.”

Jul 8, 2008 by Gary from Hamel, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Lots of room and nice queen beds.
• Nothing.

“Very nice, friendly, clean and the breakfast was also one of the best I have had. I will plan to stay at more best westerns in the future.”

Jun 1, 2008 by Kenneth from Vinton, VA
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[10]

• They had a great computer in the lobby.
• The non smoking room smelled like smoke.

“They should check the rooms to clean out the smoke when the rooms should be smoke free. They ought to really crack down on people who smoke in non smoking rooms. I was glad to see they are not pet friendly and advertise at the front desk to this. I hate the smell of dogs in a room.”

May 15, 2008 by Danna from Jackson, KY
Overall Rating: 5
Cleanliness:[5] • Staff:[10] • Location:[6]

• Location.
• It was an old hotel. It needs to be remodeled.

“The location was close to the interstate. However, the rooms were old. The bathroom floor was not very clean. The hotel needs to be remodeled.”

Apr 18, 2008 by Helen from Bad Axe, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice continental breakfast.
• Not pet friendly.

“It was very clean and easy to locate. I would appreciate it if had been a pet friendly hotel.”

Apr 2, 2008 by Heather from Cincinnati, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[3] • Location:[8]

• Coffee in room, continental breakfast.
• Towels, water pressure, noise from adjoining room.

“Ok for sleeping, not a hotel to linger in.”

Mar 20, 2008 by Brenda from Campbellsville, KY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• The staff was very helpful.

“This was a nice place to stay. The staff was very helpful. I would recommend it to anyone.”

Mar 9, 2008 by Larry from Groveport, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Friendly staff.
• Shower lever did not work properly.

“Good to very good.”

Mar 5, 2008 by George from Stafford, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Bed was comfortable and the staff was friendly.
• Appeared to need work in the bathroom from water leaks.

“Overall, we basically got what we expected from the hotel. For the price, I would stay there again.”

Feb 21, 2008 by Chris from Bicknell, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Price was right, great location.
• Outdoor swimming pool, limited breakfast items.

“We enjoyed our stay! Highly recommend staying here.”

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Amenities at Best Western Regency/Lexington, Lexington

Coffee Maker in Room Free Local Telephone Calls Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Pool Television with Cable

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