Hilton Windsor

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User Reviews for Hilton Windsor, Windsor

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Oct 15, 2009 by Ira from Ancaster,Canada
Overall Rating: 10

• Great hotel to stay at.
• Not enough staff at breakfast.

“Excellent hotel with fantastic romms and staff”

Aug 5, 2009 by Lori from Kingsville,Canada
Overall Rating: 10

• most room had at least a partial waterfront view
• parking was $10 extra

“I would recommend this hotel to friends and family, our stay more than met our expectations!”

Mar 24, 2009 by Saleem from Markham,Canada
Overall Rating: 1

• Not at all.
• The hotel was dirty. The reception guy was rude.

“Bad taste and bad service. They had the worst staff.”

Dec 30, 2008 by Norman from Union City,IN
Overall Rating: 10

• Very clean -friendly staff -good food.

“Great place, the food was good alot for what you pay for, across the river was detroit good view, close to everything we wanted to do.”

Oct 16, 2008 by Ron
Overall Rating: 10

“Was a very nice stay.”

Oct 16, 2008 by Drey
Overall Rating: 9

“The hotel was very nice it's an older hotel but very nice and very clean.”

Oct 1, 2008 by Rawd
Overall Rating: 9

• Friendly staff and helpful concierge.
• None.

“Rooms offer a beautiful view of river and Detroit Skyline. Riverside parks in abundance across the street from the hotel.”

Sep 10, 2008 by Brent from Kenosha, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great price, good hotel.
• I was given a wake-up call at 7:00 AM we did not order.

“Nice, clean, good hotel. Staff was friendly and organized.”

Sep 6, 2008 by Brent from Cleveland, OH
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[9]

• The location.
• Very unfriendly staff, didn't offer much assistance or help even when asked for.

“I would try and inform the staff to treat guests more as guests. They made us feel uncomfortable, as if we were an inconvenience to them. Not very family friendly; I'd say this was more of a business travelers place to stay.”

Sep 5, 2008 by Susan from Valley City, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Location.
• Parking, room size and conveniences.

“Great location and view of the river. Small rooms with poorly lit hall walls. Poor parking arrangements for the price you are charged.”

Sep 5, 2008 by Robert from Toronto, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great room.
• Lobby a bit depressing/dark.

“This is an excellent hotel in an excellent location. Highly recommended.”

Sep 2, 2008 by Mike from Elmira, ON CA
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[9]

• Location.
• Outdated.

“Nice location on the river, but very dated hotel. Needs to be upgraded to modern standards. Most other Hiltons I've stayed in are much nicer.”

Sep 1, 2008 by Marian from Channahon, IL
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[8]

• Clean.
• I had to pay a parking fee for this hotel per night rate.

“This hotel was in a good location but we didn't like the extra parking fee that was charged to us.”

Aug 30, 2008 by Daleep from Toronto, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Location, Riverfront view, Well maintained rooms, lobby and elevators and corridors.
• Poor paid parking. Extremely hot parking tunnel in summer. Big contrast to hotel comfort. Creaked glass window of Room 1803.

“Hotel stay was very comfortable. Location and view on the side facing Detroit skyline are excellent. Staff in general was helpful and polite. Rooms are very clean, well kept and comfortable. (Though, the window was cracked on the corner side and another portion was not clean from outside and was not clear to look at the outside view). However back side of hotel provides a big contrast. Though glass and steel tunnel (bridge) to parking looks similar to an enclosed approach to parked airplane in an airport it is not insulated from heat and cold. It was grilling hot when passing through this over bridge. Parking property stairs also need a face lift and a contemporary feel. Parking is being charge extra by hotel. Backside of hotel near parking also need some landscaping, flowers, plants and cleaning to make it look cheerful and vibrant as almost all customers use this area for parking. It can be imaginatively improved and provide a clean and aesthetic look by developing properly and covering all area to link seamlessly to the Bus terminal in the back side which has a better look.”

Aug 27, 2008 by Al from Akron, OH
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[9]

• Great location and clean comfortable bed.
• Wife asked for room with view. Room had bad view and an air conditioner that was very loud.

“The Hilton Hotel is my favorite hotel in Windsor. When we arrived my wife asked the clerk for a room with a nice view. The clerk said we would have a view of the river and assigned room. When we entered the room the view was of air handlers on the roof, the walls of another hotel and a fairly obstructed view of the river. The room also had a very noisy air conditioner unit. It whined very loudly constantly. On the plus side, the room was very clean and the bed very firm and comfortable. The hotel staff also allowed us a late check out (2:00 PM) which made up for the obstructed view and the whining AC unit.”

Aug 26, 2008 by Barbara from West Allis, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The price for the room and the view was certainly best. Great location.
• Would have liked free internet access in the business center, but most Hiltons don't have that.

“It was a great location, for a great price. Helpful, accommodating staff, clean comfortable rooms.”

Aug 22, 2008 by Karen from Portage, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Beautiful view, very clean room and helpful staff.
• Parking situation--had to use valet.

“Very comfortable, would go back again.”

Aug 20, 2008 by Michael A. from West Covina, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location, view, value.
• Had to pay for parking.

“Hotel was nice. Friendly staff. Allowed us to check in 3 hours early. View was awesome. Over looking the Detroit river. Was able to see Downtown Detroit and the Ambassador Bridge that connects Detroit and Windsor. Room was nice and spacious. Some parts of the wall were a little dirty. Thought it might have been a couple of boogers but didn't get to close to confirm. Other than that, my only other complaint was that I had to pay for parking. I would stay there again and recommend staying there to friends and family.”

Aug 18, 2008 by George from The Woodlands, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• View from room.
• Desk clerk pushed in house restaurant too hard.

“Beautiful view from riverside room. Great staff, very clean and comfortable.”

Aug 16, 2008 by Kevin from Waco, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything-room, staff, location.
• Nothing.

“Superb. Location excellent-walking distance to restaurants, casino, romantic walk on the riverside. Room had a very nice view of the river. Staff went out of their way to be helpful with extra needs for my two young children. I will stay here again next time I visit Windsor.”

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Amenities at Hilton Windsor, Windsor

180* Door Viewer Accessible Alarm Radio Audio/Visual Equipment Rental Automated Teller (ATM) Automatic Door Closer Baggage Storage Bathrobe Bathroom amenities Beauty Salon Business Center Cable TV Services Children''s Menu Clock Radio Complimentary Beverage Concierge Desk Connecting Rooms Cribs Electronic Smoke Detector Electronic locks Elevators Executive Lounge Express Mail Fitness Room Foreign Currency Exchange Gift Shop Hairdryer High Speed Internet Access High chairs In-Room Treadmill Internet access in guest room Iron Jacuzzi Kitchen, full Laundry/Valet Service

Lounge Lower or Adjustable Closet Rod Luggage Hold Meeting Rooms Mini Bar Multi-Lingual Staff News Stand Newspaper Deliv''d M-F (Local) Non-Smoking Parking facility Pets Allowed Photo Copying Service Playpen Printer Refrigerator Restaurants and Bars (Outlets) Room Service Safe Safety Deposit Box Secondary Locking Device Shoe shine stand Sofa Bed Telephone - Auto Wakeup Telephone - Two Lines Telephone Services Telephone-with Speaker phone Thumb Dead Bolt Turndown Service Video Cassette Player Video Conferencing Available Video Games featured on TV Video Messaging Visual Strobe/Hearing Impaired Work Desk with Lamp

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